VT3000 How To Guides

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Shifts/Schedules Routes
Add a Schedule with Shifts Add a Route
Change the Shift(s) for a Schedule for a Specific Day(s) Do Not Send Messages During Breaks
Create a Schedule Print Out Create a Route Print Out
Shared Lists Filter Groups
Add/Create a Shared List Create a Filter Group
Create a Shared List Print Out Create a Filter Group Print Out
Add an Output Test an Output
Add a Cell Phone (Text Message) Test a Cell Phone (Text Message)
Add an Email Address Test an Email Address
Add a Pager Test a Pager
Add a Radio Channel Test a Radio Channel
Add a Phone Number Test a Phone Number
Add a Teams Channel Test a Teams Channel
Add an Output Group Test an Output Group
Add an Audio File Delete an Audio File
Create an Output Print Out


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Alarm Count
Setup the Alarm Buttons on a Call Station Add a Count Button - BSC
Add a Label Alarm - BSC TIM PSM Add a Count Button - TIM, PSM
Add an Alarm with Reasons - BSC, TIM, PSM Add a Count Button - PC Input Module
Add an Alarm - TIM, PSM Add a Continuous Count - TIM PSM Switch Contact
Add Communications to an Alarm on any Module Type Setup a Wired Input as a Count - TIM PSM Switch Contact
Setup a Wired Input as an Alarm - TIM PSM Switch Contact Add a Count to a Process - TIM, PSM
Setup a Wired Contact (Input) as a Dual State Alarm
Setup a Wired Contact (Input) as a Tri-State Alarm
Setup a Wired Contact (Input) as a Tri-State w/Reason on Acknowledge Alarm
Data Field Process
Data Field Overview Add a Process to a Device
Add a Key Input Data Field - BSC Add a Process with a Data Field to a Device
Add a Key Input Data Field - PSM, TIM Add a Process with an Alarm to a Device
Add a List Data Field (Static List) - BSC Add a Process with a Count to a Device
Add a List Data Field (Static List) - PSM, TIM Enable/Disable an Input - TIM, PSM
Add a List Data Field (Shared List) - BSC
Add a List Data Field (Shared List) - PSM, TIM
Create a Device Configuration Print Out


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Device Status Logs
Change the ISO Code using the Micro SD Card - BSC TIM PSM Access & View Log Files
Change the ISO Code using the Touch Screen - BSC TIM PSM Email Log Files
Change the ISO Code using the VT3000 Software - BSC TIM PSM Download a Zip File of All Log Files
Change the ISO Code on a Call Station using the Alarm buttons Delete One or More Log Files
Change the ISO Code on a Call Station using the Micro SD Card Active Information
Change the ISO Code on a Call Station using the VT3000 Software Active Information Overview
Update the Configuration on a Battery Power Call Station Clear an Active Alarm or Process using Active Information
Update the Configuration on a Powered Call Station
Update the Configuration on a BSC TIM PSM
Device Status Overview


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System Settings Control Center
Setup/Enable Active Directory User Authentication (LDAP) Create a Local Database Backup
Setup Email Server - (SMTP) Settings Create a Database Backup as a Downloadable Zip File
Setup Device Monitoring Send a Copy of your Databases to VersaCall
Find the System Name, System Key and Product Key for the VT3000 Core Software Restore a Database(s) using a Local Database Backup
Find the VT3000 Core Software Database Locations Update a Database(s) using an External Backup or Zip File from VersaCall Technician
Turn Debug Mode On/Off Find your Software Version
Find the Control Center & Text to Voice Settings Restart the AMS Service
Find the Coordinator Settings Restart the Connectivity Service
Change the ISO Code on the Coordinator Restart the Virtual Panels IV (VPIV) Service
Find the Paging Transmitter Settings Restart the Reporting Software (VRS II) Service
Find the 2-Way Radio Settings Restart the VT3000 Service
Find the Phone Modem Settings Restart the VT3000 Control Center
Upgrade the VersaCall Software using VT3000 Core Software
Plug Ins Users & User Groups
An Overview of Device Plug In Section Add a User
Instructions on Installing a Device Plug In Add an Active Directory User (LDAP)
Instructions on Installing a VT3000 Teams Plug In Edit a User
Changing/Switching the Configuration of a PC BSC Add a User Group
Changing/Switching the Configuration of a PC Call Station Edit a User Group
Changing/Switching the Configuration on a PC Input Module
Open/Use a PC BSC on a Computer or Tablet
Open/Use a PC Call Station on a Computer or Tablet
Open/Use a PC Input Module on a Computer or Tablet


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PSM & TIM BSC
Install a PSM Module Install a BSC Module
Copy/Duplicate an Existing PSM Configuration Copy/Duplicate an Existing BSC Configuration
Send a Configuration to a New/Not Configured TIM, PSM Send a Configuration to a New/Not Configured BSC
Add Indicators to a PSM
Connecting a Wired Input to an IO Module
Guides for PSM, TIM & BSC
Update the Device Configuration - PSM, TIM or BSC
Pairing and Existing Touch Screen - Not a Replacement Touch Screen - PSM, TIM or BSC
Paring a Replacement Touch Screen - PSM, TIM or BSC
Replacing the Micro SD Card in an IO Module - PSM, TIM or BSC
Test Bluetooth Signal Strength
Update the Date & Time on a Touch Screen - PSM, TIM or BSC
Manually Update Firmware - PSM, TIM or BSC
Wirelessly Update Firmware - PSM, TIM or BSC
Test Mesh Signal Strength - PSM, TIM or BSC
Install/Attach a Stack Light to an IO - PSM, TIM or BSC
Configure/Setup a Light Stack - PSM, TIM or BSC
Setup the Use of the Light(s) on an Attached Light Stack - PSM, TIM or BSC
Change the ISO Code using the Micro SD Card - PSM, TIM or BSC
Change the ISO Code using the Touch Screen - PSM, TIM or BSC
Change the ISO Code using the VT3000 Software - PSM, TIM or BSC
Call Station Wireless Audio Device
Installation Instructions for a Battery Call Station Instructions on Installing a Wireless Audio Module (MP3)
Installation Instructions for a Powered Call Station Add a Wireless Audio Module (MP3) Configuration to VT3000 Core Software]
Add a Call Station Configuration Instructions on Replacing the MP3 Files/Songs on the Wireless Audio Module (MP3)
Copy/Duplicate an Existing Call Station Configuration Instructions on Installing a Wireless Audio Module (Tone)
Update the Configuration on a Battery Call Station Add a Wireless Audio Module (Tone) Configuration to VT3000 Core Software
Update the Configuration on a Powered Call Station Instructions on Changing the Tone/Melodies from Default
Update the Firmware on a Battery Call Station - Wireless Instructions on Adjusting the Tone/Melody Volume
Update the Firmware on a Powered Call Station - Wireless Instructions on Configuring Devices to Play a Tone/Song on a Wireless Audio Module (MP3/Tone)
Update the Firmware on a Call Station - Manually Wireless Light
Install/Attach a Stack Light to a Call Station Instructions on Installing a Wireless Light Module
Configure/Setup Light Stack on the Call Station Configuration Add a Wireless Light Configuration to VT3000 Core Software
Setup the Use of the Light(s) on the Call Station Configuration Instructions on Configurating Devices to use a Wireless Light Module
Test Mesh Signal Strength on a Battery Powered Call Station Repeater
Test Mesh Signal Strength on a Powered Call Station Install a Repeater
Change the ISO Code on a Call Station using the Alarm buttons Add a Repeater to Device Configuration
Change the ISO Code on a Call Station using the Micro SD Card
Change the ISO Code on a Call Station using the VT3000 Software


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PC Input Module PS BSC
Use/Open a PC Input Module on a Computer or Tablet Use/Open a PC BSC on a Computer or Tablet
Switch an Existing PC Input Module to a New/Other Station/Location Switch an Existing PC BSC to a New/Other Station/Location
Install a PC Input Module Plug In Install a PC BSC Plug In
Copy/Duplicate an Existing PC Input Module Configuration Copy/Duplicate an Existing PC BSC Configuration
PC Call Station
Use/Open a PC Call Station on a Computer or Tablet Switch an Existing PC Call Station to a New/Other Station/Location
Install a PC Call Station Plug In Copy/Duplicate an Existing PC Call Station Configuration


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SQL Server Windows/Miscellaneous
Update Databases using SQL Server Hard Drive is Full - No Available Space
Backup Databases using SQL Server Default Log In for VersCall Software
Scripting Databases using SQL Server Default Log In for a VersaCall Supplied Computer/Server
Fix the Database Connection Closed Error Set Up a Static IP Address Windows 7/8
Install Requirements on Existing SQL Server Instance Set Up a Static IP Address Windows 10
Install SQL Server Express 2008 - 2016 Windows Firewall Settings for VT3000 Service
Install SQL Server Express 2017 - 2019 Suggested Remote Desktop Settings when Accessing the VersaCall Control Unit/Server


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Defined Colors Panels
Create/Add a Defined Color - Standard Color Create/Edit a Rotating Panels
Create/Add a Defined Color - Custom Color Create/Edit a Message Panel
Edit/Change a Defined Color - Standard Color Create/Edit an Informative Panel
Edit/Change a Defined Color - Custom Color Create/Edit an Andon Table Panel
Rename a Defined Color Create/Edit an Andon Grid Panel
Remove/Delete a Defined Color Create/Edit a Performance Table Panel
Tags Images - Media Files
Tags Overview Upload an Image/Media File to VP IV
Creating a Constant Tag Update an Existing Image/Media File
Creating a Count Tag Rename an Existing Image/Media File
Creating a State Tag Remove/Delete an Image/Media File
Creating a Data Tag
Creating a Duration Tag
Creating a Formula Tag
Creating an Incidents Tag
Creating a Lookup Tag
Creating a System Properties Tag
Creating a Configuration Property Tag


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Real-Time Reports Automated Reports
Create/Add a Real Time Report Create/Add an Automated Report
Edit a Real Time Report Edit an Automated Report
Manually Run a Real Time Report Manually Run an Automated Report
Remove/Delete a Real Time Report Remove/Delete an Automated Report
Saved Reports Templates
Create/Add a Saved Report Add/Upload a Report Template
Edit a Saved Report Get a List of all Report Templates and Versions in VRS II
Remove/Delete a Saved Report Remove/Delete a Report Template


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Click through the slides to view samples of each report. Click on the image for instructions on how to Run the Report.

  • Report 1 of 3

  • Report 2 of 3

  • Report 3 of 3


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Click through the slides to view samples of each report. Click on the image for instructions on how to Run the Report.

  • Report 1 of 5

  • Report 2 of 5

  • Report 3 of 5

  • Report 4 of 5

  • Report 5 of 5


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Click through the slides to view samples of each report. Click on the image for instructions on how to Run the Report.

  • Report 1 of 5

  • Report 2 of 5

  • Report 3 of 5

  • Report 4 of 5

  • Report 5 of 5


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Click through the slides to view samples of each report. Click on the image for instructions on how to Run the Report.

  • Report 1 of 6

  • Report 2 of 6

  • Report 3 of 6

  • Report 4 of 6

  • Report 5 of 6

  • Report 6 of 6


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Click through the slides to view samples of each report. Click on the image for instructions on how to Run the Report.

  • Report 1 of 1



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