Difference between revisions of "VT3000 How To Guides"

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!<big>Wireless Lights</big>
!<big>Wireless Lights</big>
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|[[VT3000 - Install Wireless Light Module|Install a Wireless Light Module]]
|[[VT3000 - Install Wireless Light Module|Instructions on Installing a Wireless Light Module]]
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|[[VT3000 - Add Wireless Light Module|Add a Wireless Light Module]]
|[[VT3000 - Add Wireless Light Module|Add a Wireless Light Configuration to VT3000 Core Software]]
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|[[VT3000 - Use Lights on Wireless Device|Setup the Use of Lights on a Wireless Light Module]]
|[[VT3000 - Use Lights on Wireless Device|Instructions on Configurating Devices to use a Wireless Light Module]]
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|valign="top" |

Revision as of 20:06, 22 June 2021

HowTitle1.png
Shifts/Schedules
Add a Schedule with Shifts
Change the Shift(s) for a Schedule for a Specific Day(s)
Create a Schedule Print Out
Routes
Add a Route
Do Not Send Messages for Breaks or Lunch/Dinner
Create a Route Print Out
Shared Lists
Add/Create a Shared List
Create a Shared List Print Out
Filter Groups
Create a Filter Group
Create a Filter Group Print Out

Outputs

How to Add the Output
Add a Cell Phone (Text Message)
Add an Email Address
Add a Pager
Add a Radio Channel
Add a Phone Number
Add an Output Group
Add an Audio File
How to Test the Output
Test a Cell Phone (Text Message)
Test an Email Address
Test a Pager
Test a Radio Channel
Test a Phone Number
Test an Output Group
Delete an Audio File
Create an Output Print Out


HowTitle2.png

Monitoring Points

Alarm
Setup the Alarm Buttons on a Call Station
Add a Label Alarm - BSC TIM PSM
Add an Alarm with Reasons - BSC, TIM, PSM
Add an Alarm - TIM, PSM
Add Communications to an Alarm on any Module Type
Setup a Wired Contact (Input) as a Dual State Alarm
Setup a Wired Contact (Input) as a Tri-State Alarm
Setup a Wired Contact (Input) as a Tri-State w/Reason on Acknowledge Alarm
Count
Add a Count Button - BSC
Add a Count Button - TIM, PSM
Add a Count Button - PC Input Module
Add a Continuous Count - TIM PSM Switch Contact
Setup a Wired Input as a Count - TIM PSM Switch Contact
Add a Count to a Process - TIM, PSM
Data Field
Adding a Data Field (All Types)
Add a Key Input Data Field - BSC
Add a Key Input Data Field - PSM, TIM
Add a List Data Field (Static List) - BSC
Add a List Data Field (Static List) - PSM, TIM
Add a List Data Field (Shared List) - BSC
Add a List Data Field (Shared List) - PSM, TIM
Process
Add a Process to a Device
Add a Process with a Data Field to a Device
Add a Process with an Alarm to a Device
Add a Process with a Count to a Device
Enable/Disable an Input - TIM, PSM
Create a Device Configuration Print Out


HowTitle3.png
Device Status
Access Device Status
Change Device (ISO) Isolation Code
Send/Update the Configuration for a Call Station
Send/Update a Configuration on a (Battery Powered) Call Station
Send/Update the Configuration for a TIM, PSM or BSC
Logs
Access & View Log Files
Email Log Files
Download a Zip File of All Log Files
Delete One or More Log Files


HowTitle5.png
System Settings
Setup Email Server - (SMTP) Settings
Setup Device Monitoring
Find the System Name, System Key and Product Key for the VT3000 Core Software
Find the VT3000 Core Software Database Locations
Turn Debug Mode On/Off
Find the Control Center & Text to Voice Settings
Find the Coordinator Settings
Find the Paging Transmitter Settings
Find the 2-Way Radio Settings
Find the Phone Modem Settings
Users/User Groups
Add a User
Edit a User
Add a User Group
Edit a User Group
Control Center
Create a Local Database Backup
Create a Database Backup as a Downloadable Zip File
Send a Copy of your Databases to VersaCall
Restore a Database(s) using a Local Database Backup
Update a Database(s) using an External Backup or Zip File from VersaCall Technician
Find your Software Version
Restart the AMS Service
Restart the Connectivity Service
Restart the Virtual Panels IV (VPIV) Service
Restart the Reporting Software (VRS II) Service
Restart the VT3000 Service
Restart the VT3000 Control Center
Upgrade the VersaCall Software using VT3000 Core Software
Plug Ins
An Overview of Device Plug In Section
Instructions on Installing a Device Plug In
Changing/Switching the Configuration of a PC BSC
Changing/Switching the Configuration of a PC Call Station
Changing/Switching the Configuration on a PC Input Module
Open/Use a PC BSC on a Computer or Tablet
Open/Use a PC Call Station on a Computer or Tablet
Open/Use a PC Input Module on a Computer or Tablet


HowTitle6.png
Coordinator
Find the Coordinator Properties/Settings
Install a USB Coordinator
Install a Remote Coordinator on the Same Subnet
Install a Remote Coordinator on a Different Subnet
Paging Transmitter
Find the Paging Transmitter Properties/Settings
Install a USB Paging Transmitter
Install a Remote Paging Transmitter on the Same Subnet
Install a Remote Paging Transmitter on a Different Subnet
Test Paging Transmitter Coverage
Programming a New Capcode on a Pager
Add a Pager to Output in VT3000 Core Software
Phone Modem
Find the Phone Modem Properties/Settings
Install a USB Phone Modem
Using a Phone Modem & 2-Way Radio Together
Adjust the Number of Times the Message is Repeated
Adjust the Volume Level for Messages
Test the Modem & Phone Number
Add a Phone Number to Outputs in VT3000 Core Software
2-Way Radio
Find the 2-Way Radio Properties/Settings
Install a 2-Way Radio Module
2-Way Radio Module Schematic of Components
2-Way Radio Wiring Schematic
Using a Phone Modem & 2-Way Radio Together
Test a the 2-Way Radio Module/Radio Channel
Add a Radio Channel to Outputs in VT3000 Core Software
Control Unit - Computer/Server
System Layout for IT Considerations/Information Purposes
Minimum Requirements - Customer Providing the Computer or Server
VersaCall Software Installation Pre-Requisites
Installation Instructions for Mini PC Provided by VersaCall
Installation Instructions for Standard PC Provided by VersaCall
Installation Instructions for Rack Mount Server Provided by VersaCall


HowTitle7.png
Call Station
Install a Battery Powered Call Station
Install a 110V Powered Call Station
Update the Firmware - Call Station
Manually Update Firmware
Wirelessly Firmware
Test Mesh Signal Strength - All Devices
Attach & Wire a Stack Light to an Existing Call Station
Setup the Outputs on a Call Station to Correspond with an Attached Light Stack
Control & Use the Lights Attached to a Call Station
BSC, TIM, PSM
Install a BSC Module
Install a PSM Module
Install a TIM Module
Pairing and Existing Touch Screen - Not a Replacement Touch Screen PSM TIM BSC
Paring a Replacement Touch Screen - PSM TIM BSC
Replacing the Micro SD Card in an IO Module
Test Bluetooth Signal Strength - BSC TIM PSM
Update the Date & Time on a Touch Screen
Manually Update Firmware
Wirelessly Firmware
Test Mesh Signal Strength - All Devices
Connecting a Wired Input to an IO Module
Attach & Wire a Stack Light to an Existing BSC, TIM or PSM
Setup the Outputs on a BSC, TIM or PSM to Coorespond with an Attached Light Stack
Control & Use the Lights Attached to a BSC, TIM or PSM
Wireless Lights
Instructions on Installing a Wireless Light Module
Add a Wireless Light Configuration to VT3000 Core Software
Instructions on Configurating Devices to use a Wireless Light Module
Wireless Audio
Install a Wireless Audio Module (MP3)
Install a Wireless Audio Module (Tone)
Add a Wireless Audio Module (MP3)
Replace the MP3 Files on MP3 Audio Module
Add a Wireless Audio Module (Tone)
Trigger/Play Songs/Tones on a Wireless Audio Module
Adjust Volume on Wireless Audio Module (Tone)
Change the Tones/Melodies on Wireless Audio Module (Tone)
Repeater
Install a Repeater
Add a Repeater to Device Configuration


HowTitle11.png
PC Call Station
Use/Open a PC Call Station on a Computer or Tablet
Switch an Existing PC Call Station to a New/Other Station/Location
Install a PC Call Station Plug In
PC BSC
Use/Open a PC BSC on a Computer or Tablet
Switch an Existing PC BSC to a New/Other Station/Location
Install a PC BSC Plug In
PC Input Module
Use/Open a PC Input Module on a Computer or Tablet
Switch an Existing PC Input Module to a New/Other Station/Location
Install a PC Input Module Plug In


HowTitle8.png
SQL Server
Update Databases using SQL Server
Backup Databases using SQL Server
Scripting Databases using SQL Server
Fix the Database Connection Closed Error
Install Requirements on Existing SQL Server Instance
Install SQL Server Express 2008 - 2016
Install SQL Server Express 2017 - 2019
Windows/Miscellaneous
Hard Drive is Full - No Available Space
Default Log In for VersCall Software
Default Log In for a VersaCall Supplied Computer/Server
Set Up a Static IP Address Windows 7/8
Set Up a Static IP Address Windows 10
Windows Firewall Settings for VT3000 Service
Suggested Remote Desktop Settings when Accessing the VersaCall Control Unit/Server


HowTitle9.png
Images & Defined Colors
Upload an Image
Edit/Remove an Image
Create/Edit Defined Colors
Panels
Create/Edit a Rotating Panels
Create/Edit a Message Panel
Create/Edit an Informative Panel
Create/Edit an Andon Table Panel
Create/Edit an Andon Grid Panel
Create/Edit a Performance Table Panel
Tags
Tags Overview
Creating a Constant Tag
Creating a Count Tag
Creating a State Tag
Creating a Data Tag
Creating a Duration Tag
Creating a Formula Tag
Creating an Incidents Tag
Creating a Lookup Tag
Creating a System Properties Tag
Creating a Configuration Property Tag


HowTitle10.png
Templates
Add/Upload a Report Template
Saved, Automated & Real-Time Reports
Create a Saved Report
Edit a Saved Report
Create an Automated Report
Edit an Automated Report
Create a Real Time Report
Edit a Real Time Report
Downtime Reports
Run an Average Resolve Time Report
Run an Average Response Time Report
Run a Downtime Barchart Report
Run a Downtime Break Down Report
Run a Downtime Percent Report
Run a Downtime Pie Chart Report
Run a Downtime by Reason Code Report
Run a Number of Incidents Report
Productivity Reports
Run an Availability Report
Run an Equipment Timeline Report
Run an OEE Report
Run a Performance Cycle Time Report
Run a Performance Rate Report
Run a Quality Report
Run an Output Bar Chart Report
Run an Output Trend Report
Run a Performance Output Report
Run a Scrap by Reason Code Report
Data Reports
Run an Export to Excel Report
Run a Shift Summary Report



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