Difference between revisions of "VT3000 - Install Coordinator - Remote - Same Subnet"

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===Instructions===  
===Instructions===  
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'''1.''' First connect the RS232-Over-Ethernet device (VESP211-232) by plugging it in to the Ethernet port setup by IT and connecting the power. Attach the serial cable to the Coordinator and the RS232 device. Connect the power plug to the coordinator then connect it to power.
    '''1.''' Connect the Serial Cable to the port on the Coordinator.


[[File:HT3100_1.png]]
<gallery widths=300>
File:Coord14.png
</gallery>


    '''2.''' Connect the other end of the Serial Cable to the RS-232 device.


'''2.''' From the home page select Administration – System Settings – Service.
<gallery widths=300>
File:Coord15.png
</gallery>


[[File:HT3100_2.png]][[File:HT3100_3.png]][[File:HT3100_4.png]]


    '''3.''' Connect the Power Cable to the Coordinator.


'''3.''' On the Service Settings page select the Coordinator tab – click on the add or “+” icon.
<gallery widths=300>
File:Coord11.png
</gallery>
 
 
    '''4.''' Connect the Antenna to the Coordinator.
 
<gallery widths=300>
File:Coord19.png
</gallery>
 
 
    '''5.''' Connect the Power Cable to the RS-232 device.
 
<gallery widths=300>
File:Coord16.png
</gallery>
 
 
    '''6.''' Connect the Ethernet Cable to the RS-232 device.
 
<gallery widths=300>
File:Coord17.png
</gallery>
 
 
    '''7.''' Connect the Ethernet Cable to your available port.
 
<gallery widths=300>
File:Coord18.png
</gallery>
 
 
    '''8.''' Connect both Power Cables to an Electrical Outlet.
 
<gallery widths=300>
File:bscin4.png
</gallery>
 
 
    '''9.''' Go to the VersaCall Computer - open the VT3000 home page - select Administration – System Settings – Service.
 
<gallery widths=150>
File:HT3100_2.png
File:HT3100_3.png
File:HT3100_4.png
</gallery>
 
 
    '''10.''' Select the Coordinator tab – select the add “+” icon.


[[File:HT3100_5.png]]
[[File:HT3100_5.png]]
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'''4.''' A settings window will show for the new coordinator.
    '''11.''' Use the settings below:


[[File:HT3100_6.png]]
[[File:HT3100_6.png]]
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'''5.''' If the RS232 device is running on the same subnet as the VersaCall computer, the IP address will show in the search window – click on the IP address so that it is highlighted – click on the Configure button.  
    '''12.''' The IP address of the RS-232 device will show - click on the IP address – click on the Configure button.  


[[File:HT3100_7.png]]
[[File:HT3100_7.png]]
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'''6.''' The VLinx webpage will open and a login page will show. Leave the Password field blank – click on the Login button.
    '''13.''' The VLinx webpage will open - leave the Password field blank – select the Login button.


[[File:HT3100_8.png]]
[[File:HT3100_8.png]]
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'''7.''' The first option will be to enter a name for the device – enter any name that will help you identify it in the future – click on the Next button.
    '''14.''' Enter any name to identify the Coordinator – select the Next button.


[[File:HT3100_9.png]]
[[File:HT3100_9.png]]
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'''8.''' The next option allows you to setup a static IP address for the RS232 device. Enter in the information provided by your IT department – click on the Next button.
    '''15.''' Enter IP address information provided by your IT department – select the Next button.


[[File:HT3100_10.png]]
[[File:HT3100_10.png]]
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'''9.''' The next option is for setting up the type of Port connection that will be used.
    '''16.''' Use the settings below:


[[File:HT3100_11.png]]
[[File:HT3100_11.png]]
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     '''d. IP Address''' – enter the IP address of the VersaCall computer.
     '''d. IP Address''' – enter the IP address of the VersaCall computer.


'''NOTE:''' the IP address shown in the image is for reference purposes – use the IP address of your VersaCall computer/server.
'''NOTE:''' The IP address shown in the image is for reference purposes – use the IP address of your VersaCall computer/server.




Click on the Advanced button when all settings have been entered.
    '''17.''' Select the Advanced button.


[[File:HT3100_12.png]]
[[File:HT3100_12.png]]
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'''11.''' The Advanced Port settings page will load.
    '''18.''' Use the settings below:


[[File:HT3100_13.png]]
[[File:HT3100_13.png]]
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     '''d. Data Packets''' – do not select the option to control data packets.
     '''d. Data Packets''' – do not select the option to control data packets.


Once all the settings have been entered click on the Next button.
 
    '''19.''' Select the Next button.


[[File:HT3100_14.png]]
[[File:HT3100_14.png]]




 
    '''20.''' Use the settings below:
'''12.''' The Port 1 – Serial option will load:


[[File:HT3100_15.png]]
[[File:HT3100_15.png]]
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     '''g. Flow Control''' – select Hardware (RTS/CTS)
     '''g. Flow Control''' – select Hardware (RTS/CTS)


Once all fields have been addressed click on the Next button.
 
    '''21.''' Select the Next button.


[[File:HT3100_14.png]]
[[File:HT3100_14.png]]
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'''13.''' The final option is to Save the changes that have been made – click on the Save button.
    '''22.''' Select the Save button.


[[File:HT3100_16.png]]
[[File:HT3100_16.png]]
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'''14.''' At this time the RS232 device will reboot. Close the VLinx webpage that you have open - the Remote Devices window will reappear and show the IP address of the device that was just configured – click on the IP address so that it is highlighted – click on the Select button.
    '''23.''' Close the VLinx webpage - select the IP address of the device – click on the Select button.


[[File:HT3100_17.png]]
[[File:HT3100_17.png]]
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'''15.''' The Address field will have the IP address of the device that was selected - enter 4000 for the Port field.
    '''24.''' Enter 4000 for the Port field.


[[File:HT3100_18.png]]
[[File:HT3100_18.png]]
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'''16.''' Click on the Save & Exit button in the top right corner of the screen.
    '''25.''' Select the Save & Exit button.


[[File:HT3100_19.png]]
[[File:HT3100_19.png]]
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'''17.''' A screen will appear telling the user they need to restart the VersaCall service in order to commit the changes that were made – click on the Yes button. If this is not done, the system will not communicate with the device.
    '''26.''' Select Yes on the restart warning message. This must be done to complete the setup.


[[File:HT3100_20.png]]
[[File:HT3100_20.png]]
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'''18.''' The Control Center page will load – the VT3000 Service will already be highlighted in the list – click on the Stop button (blue square icon).
    '''27.''' Select the VT3000 Service in the list – select the Stop button (blue square icon).


[[File:HT3100_21.png]]
[[File:HT3100_21.png]]
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'''19.''' The page will refresh and show the Status as Stopped – the Stop button will be replaced by the Start button (blue triangle icon). Click on the Start button.
    '''28.''' The Stop button will be replaced by the Start button (blue triangle icon) - select the Start button.


[[File:HT3100_22.png]]
[[File:HT3100_22.png]]
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'''20.''' The page will refresh show the Status as Started along with the Stop button replacing the Start button.
    '''29.''' The Status will show as Started.


[[File:HT3100_23.png]]
[[File:HT3100_23.png]]
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'''21.''' Now you will need to check Device Status to ensure that the system is communicating with the device. From the Home screen select Diagnostics – Device Status.
    '''30.''' From the Home screen select Diagnostics – Device Status.
 
[[File:HT3100_24.png]][[File:HT3100_25.png]]


<gallery widths=150>
File:HT3100_24.png
File:HT3100_25.png
</gallery>




'''22.''' The device status page will show the coordinator in red meaning it is not communicating with it. This is normal as it can take up to 30 seconds for the system to establish a connection with the device.
    '''31.''' The Coordinator will show red, this is normal as it can take up to 30 seconds for the system to establish a connection with the device.


[[File:HT3100_26.png]]
[[File:HT3100_26.png]]
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'''23.''' After 30 seconds to 1 minute the page will refresh and the coordinator will show in black. This indicates that a connection has been made with the device. Other modules will begin to show if they have been powered up.
    '''32.''' Once the refresh is completed the Coordinator will show in black - installation is complete.


[[File:HT3100_27.png]]
[[File:HT3100_27.png]]

Revision as of 01:56, 7 June 2018

Overview

This guide will explain how to configure & install a remote coordinator that is on the same subnet as the VersaCall computer/server. IT will need to provide a static IP address that can be used for this device.


Unpack

You will have the following components after unpacking.

  • Coordinator

  • Power Cord

  • Antenna

  • RS-232

  • RS-232 Power

  • Serial Cable

Instructions

    1. Connect the Serial Cable to the port on the Coordinator.
  • Coord14.png
    2. Connect the other end of the Serial Cable to the RS-232 device.
  • Coord15.png


    3. Connect the Power Cable to the Coordinator.
  • Coord11.png


    4. Connect the Antenna to the Coordinator.
  • Coord19.png


    5. Connect the Power Cable to the RS-232 device.
  • Coord16.png


    6. Connect the Ethernet Cable to the RS-232 device.
  • Coord17.png


    7. Connect the Ethernet Cable to your available port.
  • Coord18.png


    8. Connect both Power Cables to an Electrical Outlet.
  • Bscin4.png


    9. Go to the VersaCall Computer - open the VT3000 home page - select Administration – System Settings – Service.
  • HT3100 2.png
  • HT3100 3.png
  • HT3100 4.png


    10. Select the Coordinator tab – select the add “+” icon.

HT3100 5.png 


    11. Use the settings below:

HT3100 6.png 


    a.	Enabled – click on the box to place a check mark – this will enable the device.
    b.	Network Name – enter any name that you wish. This name will show on the Device Status page.
    c.	Driver – select the Remote Digi Mesh 900HP driver from the list.
    d.	Isolation Code – leave the number as 1 unless installing an additonal coordinator.
    e.	Connection Method – select TCP Client from the list.
    f.	Address – click on the Scan button.



    12. The IP address of the RS-232 device will show - click on the IP address – click on the Configure button.

HT3100 7.png 


    13. The VLinx webpage will open - leave the Password field blank – select the Login button.

HT3100 8.png 


    14. Enter any name to identify the Coordinator – select the Next button.

HT3100 9.png 


    15. Enter IP address information provided by your IT department – select the Next button.

HT3100 10.png 


    16. Use the settings below:

HT3100 11.png 

    a.	Network Protocol – select TCP – select “to wait for connections”.
    b.	Port Number – enter 4000 for the Port number unless told otherwise by IT.
    c.	Limit – select 4 connections from the drop down list.
    d.	IP Address – enter the IP address of the VersaCall computer.

NOTE: The IP address shown in the image is for reference purposes – use the IP address of your VersaCall computer/server. 


    17. Select the Advanced button.

HT3100 12.png 


    18. Use the settings below:

HT3100 13.png 


    a.	Advanced – click in the box next to “I want to control when connections would be forced to close” to place a check mark in it.
    b.	Network – click in the box next to “I want to close a connection” to place a check mark in it.
              i. Select “after the connection ……” and enter 2 in the field for minutes.
    c.	Serial – uncheck the box and leave the milliseconds field blank.
    d.	Data Packets – do not select the option to control data packets.



    19. Select the Next button.

HT3100 14.png 


    20. Use the settings below:

HT3100 15.png 


   a.	Description – enter Serial Port 1
   b.	Mode – select RS-232
   c.	Baud Rate – select 115200
   d.	Data Bits – select 8-Bits
   e.	Stop Bits – select 1-Bit
   f.	Parity – select No Parity
   g.	Flow Control – select Hardware (RTS/CTS)



    21. Select the Next button.

HT3100 14.png 


    22. Select the Save button.

HT3100 16.png 


    23. Close the VLinx webpage - select the IP address of the device – click on the Select button.

HT3100 17.png 


    24. Enter 4000 for the Port field.

HT3100 18.png 


    25. Select the Save & Exit button.

HT3100 19.png 


    26. Select Yes on the restart warning message. This must be done to complete the setup.

HT3100 20.png 


    27. Select the VT3000 Service in the list – select the Stop button (blue square icon).

HT3100 21.png 


    28. The Stop button will be replaced by the Start button (blue triangle icon) - select the Start button.

HT3100 22.png 


    29. The Status will show as Started.

HT3100 23.png 


    30. From the Home screen select Diagnostics – Device Status.
  • HT3100 24.png
  • HT3100 25.png


    31. The Coordinator will show red, this is normal as it can take up to 30 seconds for the system to establish a connection with the device.

HT3100 26.png 


    32. Once the refresh is completed the Coordinator will show in black - installation is complete.

HT3100 27.png


This concludes the How To – if you are experiencing any difficulties or if the coordinator is not making a connection please contact VersaCall service.

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