Difference between revisions of "VRS - Resolve Time"

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{|style="margin:left; width: 800px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
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{|style="margin:left; width: 1000px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
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|<big>'''Template Example'''</big>
|<big>'''Template Example'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
{|style="margin:left; width: 100px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
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{|class="wikitable" style="background:white; align:center; width:775px;"
{|class="wikitable" style="background:white; align:center; width:1000px;"
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|[[File:ResolutionTime.png|center|800px]]
|[[File:Avg Resolve II.png|center]]
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|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall-technologies-inc-/mycompany/]]
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
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|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
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Latest revision as of 14:33, 16 August 2023

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GeneralHeader.png

Overview
Reports generated with this template show on average how long it takes to resolve an issue after support has acknowledged the Alarm/Call. The Resolve times can be profiled by setting thresholds for average/good time and bad/below average time.





DetailHeader.png

Template Example
Avg Resolve II.png





SearchHeader.png




VC Footer.png
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