Difference between revisions of "VT3000 - Clear a Call in Active Information"
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|<big>'''Overview'''</big> | |||
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|Occasionally you may get a call that gets stuck in the system even though you have cleared it at the physical station it stays active on the computer/server. This generally happens when the communication between the module and the system gets interrupted. There are many reasons for the interruptions, we want to be concerned when we see it happen multiple times in a day or week. If you experience multiple issues at this level, please contact VersaCall support so that we can investigate further. | |Occasionally you may get a call that gets stuck in the system even though you have cleared it at the physical station it stays active on the computer/server. This generally happens when the communication between the module and the system gets interrupted. There are many reasons for the interruptions, we want to be concerned when we see it happen multiple times in a day or week. If you experience multiple issues at this level, please contact VersaCall support so that we can investigate further. | ||
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|<big>'''Requirements'''</big> | |||
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|style="text-align: center;" | '''See Requirements Here''' | |||
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|'''1.''' The VT3000 Core Software installed and running on your system. | |'''1.''' The VT3000 Core Software installed and running on your system. | ||
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|'''4.''' At least one Monitoring Point active on a device. | |'''4.''' At least one Monitoring Point active on a device. | ||
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=<big>'''Video'''</big>= | {|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | ||
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[[File:Active Info Clear Alarms.mkv| | |<big>'''Video'''</big> | ||
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|[[File:Active Info Clear Alarms.mkv|center|775px]] | |||
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=<big>'''Instructions'''</big>= | =<big>'''Instructions'''</big>= | ||
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|style="text-align: center;" | '''Select a Guide Here''' | |||
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|[[VT3000 - Active Information|Active Information Overview]] | |[[VT3000 - Active Information|Active Information Overview]] | ||
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Revision as of 15:35, 26 September 2022
Overview
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Requirements
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Video
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Instructions
Step 1
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Step 2
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Step 3
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