VT3000 - Install Coordinator - Remote - Same Subnet
Revision as of 19:35, 15 June 2018 by SupportAdmin (talk | contribs)
Overview
This guide will explain how to configure & install a remote coordinator that is on the same subnet as the VersaCall computer/server. IT will need to provide a static IP address that can be used for this device.
Unpack
You will have the following components after unpacking.
Coordinator
Power Cord
Antenna
RS-232
RS-232 Power
Serial Cable
Instructions
1. Connect the Serial Cable to the port on the Coordinator.
2. Connect the other end of the Serial Cable to the RS-232 device.
3. Connect the Power Cable to the Coordinator.
4. Connect the Antenna to the Coordinator.
5. Connect the Power Cable to the RS-232 device.
6. Connect the Ethernet Cable to the RS-232 device.
7. Connect the Ethernet Cable to your available port.
8. Connect both Power Cables to an Electrical Outlet.
9. Go to the VersaCall Computer - open the VT3000 home page - select Administration – System Settings – Service.
10. Select the Coordinator tab – select the add “+” icon.
11. Use the settings below:
a. Enabled – click on the box to place a check mark – this will enable the device.
b. Network Name – enter any name that you wish. This name will show on the Device Status page.
c. Driver – select the Remote Digi Mesh 900HP driver from the list.
d. Isolation Code – leave the number as 1 unless installing an additonal coordinator.
e. Connection Method – select TCP Client from the list.
f. Address – click on the Scan button.
12. The IP address of the RS-232 device will show - click on the IP address – click on the Configure button.
13. The VLinx webpage will open - leave the Password field blank – select the Login button.
14. Enter any name to identify the Coordinator – select the Next button.
15. Enter IP address information provided by your IT department – select the Next button.
16. Use the settings below:
a. Network Protocol – select TCP – select “to wait for connections”.
b. Port Number – enter 4000 for the Port number unless told otherwise by IT.
c. Limit – select 4 connections from the drop down list.
d. IP Address – enter the IP address of the VersaCall computer.
NOTE: The IP address shown in the image is for reference purposes – use the IP address of your VersaCall computer/server.
17. Select the Advanced button.
18. Use the settings below:
a. Advanced – click in the box next to “I want to control when connections would be forced to close” to place a check mark in it.
b. Network – click in the box next to “I want to close a connection” to place a check mark in it.
i. Select “after the connection ……” and enter 2 in the field for minutes.
c. Serial – uncheck the box and leave the milliseconds field blank.
d. Data Packets – do not select the option to control data packets.
19. Select the Next button.
20. Use the settings below:
a. Description – enter Serial Port 1 b. Mode – select RS-232 c. Baud Rate – select 115200 d. Data Bits – select 8-Bits e. Stop Bits – select 1-Bit f. Parity – select No Parity g. Flow Control – select Hardware (RTS/CTS)
21. Select the Next button.
22. Select the Save button.
23. Close the VLinx webpage - select the IP address of the device – click on the Select button.
24. Enter 4000 for the Port field.
25. Select the Save & Exit button.
26. 26. Select Yes on the Restart warning message.
27. Restart the VersaCall Service - Click here for Instructions.
28. From the Home screen select Diagnostics – Device Status.
29. The Coordinator will show red, this is normal as it can take up to 30 seconds for the system to establish a connection with the device.
30. Once the refresh is completed the Coordinator will show in black - installation is complete.
If are having trouble, contact VersaCall Support for further assistance.