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| | <gallery mode=packed heights=350px> |
| | File:Home2.png|link=VT3000_Home|Core Software |
| | File:Home3.png|link=Virtual_Panels_IV|Virtual Panels Software |
| | File:Home4.png|link=VersaCall_Reporting_Software_II|Reporting Software |
| | </gallery> |
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| [[Image:MAIN 3000.png|frame|left|link=VT3000_Home|Core Software]]
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| | | <gallery mode=packed heights=350px> |
| | | File:Home5.png|link=Installation|Installation Guides |
| | | File:Home6.png|link=www.versacall.com/customer-support/service-ticket/|Service Ticket |
| | | File:Home7.png|link=VT3000_How_To_Guides|How To Guides |
| | | </gallery> |
| | |
| The VT3000 software is the core of the VT3000 system. This program is used to set up outputs, routes, devices and schedules as well as linking with other hardware (coordinator, paging transmitter, radio, etc.).
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| [[Image:MAIN_VP.png|frame|left|link=Virtual_Panels_IV|Panels Software]]
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| The Virtual Panels IV software is used to create and generate displays that will show real-time information. This information is gathered from the devices that are set up in the VT3000 core software and communicating with the system.
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| [[Image:MAIN_VRS.png|frame|left|link=VersaCall_Reporting_Software_II|Reporting Software]]
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| The VRS II software is used to create reports showing accumulated data. The data is gathered from the devices that are setup in the VT3000 core software. Based on the actions, generated by operators, initiated on the module information is recorded in the VT3000 data base.
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| ----
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| =Step by Step Guides=
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| ==VT3000==
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| Click on the name of the guide to view.
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| ===Software===
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| ====Outputs====
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| [[VT3000 - Add Cell Phone (Text Message)|Add a Cell Phone (Text Message)]]
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| [[VT3000 - Add Email|Add an Email]]
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| [[VT3000 - Add Pager|Add a Pager]]
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| [[VT3000 - Add Radio Channel|Add a Radio Channel]]
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| [[VT3000 - Add Audio File|Add an Audio File]]
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| [[VT3000 - Delete Audio File|Delete an Audio File]]
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| [[VT3000 - Play Audio on Wireless Audio Device|Play Audio on Wireless Audio Device]]
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| [[VT3000 - Test - Email Address|Test an mail Address]][[VT3000 - Test - Pager Coverage|Test a Pager/Coverage]]
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| [[VT3000 - Test - Radio Channel|Test a Radio Channel]]
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| [[VT3000 - Test - Text Message|Test a Cell Phone (Text Message)]]
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| [[VT3000 - Test - Audio File|Test an Audio File]]
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| [[VT3000 - Program a Pager - Capcode|Program a Pager Cap Code]]
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| [[VT3000 - Print Out - Output|Create a Print Out for Outputs]]
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| ====Configuration====
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| [[VT3000 - Add Call Station|Add a Call Station]]
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| [[VT3000 - Add Wireless Audio Module (MP3)|Add a Wireless Audio Module (MP3)]]
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| [[VT3000 - Add Wireless Light Module|Add a Wireless Light Module]]
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| [[VT3000 - Use Lights on Wireless Device|Setup the Use of Lights on a Wireless Light Module]]
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| [[VT3000 - Add Communications (Alarm)|Add a Communications Path to an Alarm]]
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| [[VT3000 - Add Data Field|Add a Data Field]]
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| [[Setup an Add-On Light Stack]]
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| [[VT3000 - Add Indicators (PSM)|Add Indicators to a PSM]]
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| [[VT3000 - Add Process|Add a Process]]
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| [[VT3000 - Add Route|Add a Route]]
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| [[VT3000 - Add Shared List|Add a Shared List]]
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| [[VT3000 - Add Shifts/Schedule|Add a Schedule with Shifts]]
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| [[VT3000 - Create Filter Group|Create a Filter Group]]
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| [[VT3000 - Add Wired Contact (Alarm)|Setup a Wired Contact (Alarm)]]
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| [[VT3000 - Add Wired Input (Count)|Setup a Wired Contact (Count)]]
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| [[VT3000 - Print Out - Device Configuration|Create a Print Out for Device Configuration]]
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| [[VT3000 - Print Out - Route|Create a Print Out for Routes]]
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| [[VT3000 - Print Out - Schedule|Create a Print Out for Schedules]]
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| [[VT3000 - Print Out - Shared List|Create a Print Out for Shared Lists]]
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| ====Diagnostics====
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| [[VT3000 - Access Log Files|Access the Log Files]]
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| [[Active Information|Access Active Information]]
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| [[VT3000 - Device Status|Access Device Status]]
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| [[VT3000 - Change Isolation Code|Change the Isolation Code]]
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| [[VT3000 - Update Configuration - Call Station|Update the Configuration for a Call Station]]
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| [[VT3000 - Update Configuration - TIM, PSM, BSC|Update the Configuration for a TIM, PSM or BSC]]
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| [[VT3000 - Update Firmware - Wireless|Update Device Firmware Wirelessly]]
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| ====Administration====
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| [[VT3000 - Add User|Add a User]]
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| [[VT3000 - Add User Group|Add a User Group]]
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| [[VT3000 - Back Up Database|Back Up a Database]]
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| [[VT3000 - Restart Service|Restart a Service]]
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| [[VT3000 - Setup - Email Server (SMTP)|Setup the Email Server (SMTP) - Settings]]
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| ===Hardware===
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| ====Components & Devices==== | |
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| [[VT3000 - Install Coordinator - USB|Install a USB Coordinator]]
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| [[VT3000 - Instal Coordinator - Remote - Same Subnet|Install a Remote Coordinator on the Same Subnet]]
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| [[VT3000 - Install Coordinator - Remote - Different Subnet|Install a Remote Coordinator on a Separate/Different Subnet]]
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| [[VT3000 - Install Paging Transmitter - USB|Install a USB Paging Transmitter]]
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| [[VT3000 - Install Paging Transmitter - Remote - Same Subnet|Install a Remote Paging Transmitter on the Same Subnet]]
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| [[VT3000 - Install Paging Transmitter - Remote - Different Subnet|Install a Remote Paging Transmitter on a Separate/Different Subnet]]
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| [[VT3000 - Install Repeater|Install a New Repeater]]
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| [[VT3000 - Replacement - Touch Screen|Replacing a Touch Screen for PSM, TIM or BSC]]
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| [[VT3000 - Update Firmware - Call Station|Update the Firmware on a Call Station]]
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| [[VT3000 - Update Firmware - Manually|Manually Update Firmware for a Device]]
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| [[VT3000 - Wired Input Connection (IO Module)|Connecting a Wired Input to an IO Module]]
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| ====Control Unit====
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| [[VT3000 - Install - Pre-Requisites|IIS & SQL Server Settings]]
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| [[VT3000 - Install - Virtual Client|Installing the VersaCall Virtual Client]]
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| [[VT3000 - Static IP Address (Control Unit)|Setting Up a Static IP Address]]
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| [[VT3000 - Windows Firewall (Configuration)|Proper Windows Firewall Settings for VT3000 Service]]
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| ----
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| ==Virtual Panels==
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| [[VPIV - Tags|Tags Addendum]]
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| [[VPIV - Upload an Image|Upload an Image to VPIV]]
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| [[VPIV - Edit or Remove an Image|Edit or Remove an Image Uploaded to VPIV]]
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| [[VPIV - Create/Edit a Defined Color|Creating & Editing Defined Colors]]
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| [[VPIV - Create/Edit Rotating Panels|Creating & Editing a Rotating Panels]]
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| [[VPIV - Create a Messaging Panel|Creating & Editing a Message Panel]]
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| [[VPIV - Create an Andon Table Panel|Creating & Editing an Andon Table Panel]]
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| [[VPIV - Create an Andon Grid Panel|Creating & Editing an Andon Grid Panel]]
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| [[VPIV - Create an Performance Table Panel|Creating & Editing an Performance Table Panel]]
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| ----
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| ==VersaCall Reporting Software==
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| [[VRS - Create an Availability Report|Run an Availability Report]]
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| [[VRS - Create an Average Resolve Time Report|Run an Average Resolve Time Report]]
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| [[VRS - Create an Average Response Time Report|Run an Average Response Time Report]]
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| [[VRS - Create a Downtime Barchart Report|Run a Downtime Barchart Report]]
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| [[VRS - Create a Downtime Break Down Report|Run a Downtime Break Down Report]]
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| [[VRS - Create a Downtime Percent Report|Run a Downtime Percent Report]]
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| [[VRS - Create a Downtime Pie Chart Report|Run a Downtime Pie Chart Report]]
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| [[VRS - Create a Downtime by Reason Code Report|Run a Downtime by Reason Code Report]]
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| [[VRS - Create an Equipment Timeline Report|Run an Equipment Timeline Report]]
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| [[VRS - Create an Export to Excel Report|Run an Export to Excel Report]]
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| [[VRS - Create a Number of Incidents Report|Run a Number of Incidents Report]]
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| [[VRS - Create an OEE Report|Run an OEE Report]]
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| [[VRS - Create an Output Bar Chart Report|Run an Output Bar Chart Report]]
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| [[VRS - Create an Output Trend Report|Run an Output Trend Report]]
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| [[VRS - Create a Performance Cycle Time Report|Run a Performance Cycle Time Report]]
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| [[VRS - Create a Performance Output Report|Run a Performance Output Report]]
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| [[VRS - Create a Performance Rate Report|Run a Performance Rate Report]]
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| [[VRS - Create a Quality Report|Run a Quality Report]]
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| [[VRS - Create a Scrap by Reason Code Report|Run a Scrap by Reason Code Report]]
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| [[VRS - Create a Shift Summary Report|Run a Shift Summary Report]]
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