Difference between revisions of "VPIV Incidents Tag"

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|<big>'''Overview'''</big>
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|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
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|This tag is used to tally up the number of times a monitoring point has been activated.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
 
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|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
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<BR>
<br>
<div style="box-shadow: 0 0 10px 0 #00719e inset; border-radius:5px; padding:10px;">
=<big>'''Tag Properties'''</big>=
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''General Information'''</span>
<br>
:*This tag is used to tally up the number of times one or more monitoring points have been activated.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
:*The time frame for the tally can be set to specific intervals.
|-
</div>
|<big>'''Name & Functionality'''</big>  
<BR>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
<div style="box-shadow: 0 0 10px 0 #00719e inset; border-radius:5px; padding:10px;">
|valign="top" |
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Basic Functionality'''</span>
|-
:*After selecting to add a Number of Incidents tag, the user will see the following Window:
|These 2 options will always be available when selecting a Number of Incidents tag.
<div style="padding-left:30px;">
{|style="margin:left;"
<gallery widths=545px heights=350px>
|valign="top" |
Image:Tag-Incidents-1.png|link=VPIV Incidents Tag
{|class="wikitable" style="background:white; width: 775px;"
</gallery>
|-
</div>
|[[File:Incidents1.png|center|403px]]
::*'''Name''' – enter a name.
|-
::*'''Functionality''' – select Number of Incidents.
|'''Name''' – enter a name.
::*'''Active Only''' - select this option to only show a Duration when the Monitoring Point is active.
|-
::*'''Time Period''' - this field will provide access to the following options:
|'''Functionality''' – Number of Incidents.
::::*'''Current Shift''' - shows duration when a shift is active. After the current shift has elapsed, the duration will reset to zero.
|}
::::*'''24 Hour''' - show duration over a 24 hour period. After the period has elapsed, the duration will reset to zero.
|}
::::*'''Specific Shift''' - only shows the duration for the specific shift selected. After the shift has elapses, the duration will reset to zero.
|}
::::*'''Span''' - allows the user to manually set a period of time. After the time period has elapsed, the duration will reset to zero.
|}
::*'''Data Source - Monitoring Point''' - this field allows the user to select what to tally. By default the field will be set to Monitoring Point, the following options are available.
<br>
::::*'''Monitoring Point''' - allows the user to select a specific monitoring point on a device.
----
::::*'''Filter Group''' - allows the user to select a specific filter group setup in the system.
<br>
::::*'''Device''' - allows the user to select a specific device setup in the system. Selecting this option will give at total number of incidents for the all monitoring points setup on the device.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
::*'''Data Source - Device''' - this field will show when Monitoring Point or Device has been selected from thee options above. Allows the user to select the specific device.
|-
::*'''Data Source - Monitoring Point''' - this field will only show when Monitoring Point has been selected from the options above. Allows the user to select the specific monitoring point on the selected device.
|<big>'''Time Settings - Current Shift'''</big>
::*'''Data Source - Group''' - this field will only show when Filter Group has been selected from the options above. Allows the user to select the specific filter group.
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
::*'''Result''' - Integer is the only option available.
|valign="top" |
<BR>
|-
:<span style="color:#90A4AE; font-size:130%"> '''Example - Monitoring Point''' </span>
|Allows the user to get the number of incidents that occurred in the current shift.
:*Returns the total Number of Incidents for Station 1 - Maintenance Calls during the Current Shift.
{|style="margin:left;"
<div style="padding-left:30px;">
|valign="top" |
<gallery widths=545px heights=350px>
{|class="wikitable" style="background:white; width: 775px;"
Image:Tag-Incidents-2.png|link=VPIV Incidents Tag
|-
</gallery>
|[[File:TimeShift.png|center|275px]]
</div>
|-
<BR>
|'''Active Only''' - select to only show current active time.
:<span style="color:#90A4AE; font-size:130%"> '''Example - Filter Group''' </span>
|-
:*Returns the total Number of Incidents, for the Maintenance Filter Group, for First Shift on the Current Day.
|'''Time Period''' - select Current Shift.
<div style="padding-left:30px;">
|-
<gallery widths=545px heights=376px>
|'''Schedule''' - select the appropriate schedule containing the shift times.
Image:Tag-Incidents-3.png|link=VPIV Incidents Tag
|-
</gallery>
|'''Date Range''' - there are 6 options - Current Day, Current Week, Current Month, Day Span, Week Span, and Month Span.
</div>
|}
<BR>
|}
:<span style="color:#90A4AE; font-size:130%"> '''Example - Device''' </span>
|}
:*Returns the total Number of Incidents, on all Calls, for Station 1 in a 24 Hour period.
|}
<div style="padding-left:30px;">
<br>
<gallery widths=545px heights=317px>
----
Image:Tag-Incidents-4.png|link=VPIV Incidents Tag
<br>
</gallery>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
</div>
|-
</div>
|<big>'''Time Settings - 24 Hour'''</big>  
<BR>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
<div style="box-shadow: 0 0 10px 0 #00719e inset; border-radius:5px; padding:10px; padding-left:20px;">
|valign="top" |
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:10px;">'''Keyword Search'''</span>
|-
{|style="margin:auto;"
|Allows the user to get the number of incidents that occurred in the 24 hour period defined in the selected schedule.
{|class="wikitable" style="align:center; width:600px;"
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width: 775px;"
|-
|[[File:Time24.png|center|271px]]
|-
|'''Active Only''' - select to only show current active time.
|-
|'''Time Period''' - select 24 Hour.
|-
|-
|'''Schedule''' - select the appropriate schedule for the 24 hour period.
!<span style="color:#0054a6; font-size:120%"><big>Type Subject or Key Word to Query Archives</big></span>
|-
|-
|'''Date Range''' - there are 6 options - Current Day, Current Week, Current Month, Day Span, Week Span, and Month Span.
|<inputbox>type=search</inputbox>
|}
|}
|}
|}
|}
|}
</div>
<br>
<br>
----
[[File:VC Footer.png|center|link=Main Page]]
<br>
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|+style="background:transparent|
|-
|-align="center"
|<big>'''Time Settings - Specific Shift'''</big>
|
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|valign="top" |
|
|-
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|Allows the user to get the number of incidents that occurred in the shift selected.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width: 775px;"
|-
|[[File:TimeSpecific.png|center|299px]]
|-
|'''Active Only''' - select to only show current active time.
|-
|'''Time Period''' - select Specific Shift.
|-
|'''Schedule''' - select the appropriate schedule that contains the shift.
|-
|'''Shift''' - select the appropriate shift from the selected schedule.
|-
|'''Date Range''' - there are 6 options - Current Day, Current Week, Current Month, Day Span, Week Span, and Month Span.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Time Settings - Time Span'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Allows the user to get number of incidents that occurred in the defined time span.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width: 775px;"
|-
|[[File:TimeSpan.png|center|482px]]
|-
|'''Active Only''' - select to only show current active time.
|-
|'''Time Period''' - select Span.
|-
|'''From''' - enter the number of seconds to go back to start the span.
|-
|'''To''' - enter the number of second to go back to the end of the span.
|-
|'''Schedule''' - select the appropriate schedule for the time span.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Data Source - Monitoring Point'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Allows the user to select a specific monitoring point to get the number of incidents that occurred.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width: 775px;"
|-
|[[File:DataMonitor.png|center|437px]]
|-
|'''Data Source''' - select Monitoring Point.
|-
|'''Device''' - select the Device configured with the monitoring point.
|-
|'''Monitoring Point''' - select the monitoring point to gather duration data from.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Data Source - Filter Group'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Allows the user to select a filter group to get the number of incidents that occurred.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width: 775px;"
|-
|[[File:VPIVDataFilter.png|center|364px]]
|-
|'''Data Source''' - select Filter Group.
|-
|'''Group''' - select the Filter Group to get the duration of.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Data Source - Device'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Allows the user to select an entire device to get the number of incidents that occurred.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width: 775px;"
|-
|[[File:DataDevice.png|center|378px]]
|-
|'''Data Source''' - select Device.
|-
|'''Device''' - select the Device you want to get the duration for.
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Result - Integer'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Integer is the only option available on a Number of incidents tag.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width: 775px;"
|-
|[[File:ResultInteger.png|center|228px]]
|-
|'''Result''' - select Integer.
|}
|}
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="text-align:center; background:#eaf3ff; width: 200px;"
|-
|[[Special:Categories|<big>'''Help by Category'''</big>]]
|}
|valign="top" |
{|class="wikitable" style="text-align:center; background:#eaf3ff; width: 200px;"
|-
|[[VT3000_How To Guides|<big>'''Step by Step Guides'''</big>]]
|}
|valign="top" |
{|class="wikitable" style="text-align:center; background:#eaf3ff; width: 200px;"
|-
|[[https://www.versacall.com/customer-support/service-ticket|<big>'''Submit a Ticket'''</big>]]
|}
|valign="top" |
{|class="wikitable" style="text-align:center; background:#eaf3ff; width: 200px;"
|-
|[[https://www.versacall.com/training|<big>'''Training Videos'''</big>]]
|}
|}
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="text-align:center; background:#eaf3ff; width: 800px;"
|-
|colspan="2"|<inputbox>
              type=search
              default=Search VersaCall Support
            </inputbox>
|}
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Latest revision as of 21:30, 31 October 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png


General Information

  • This tag is used to tally up the number of times one or more monitoring points have been activated.
  • The time frame for the tally can be set to specific intervals.


Basic Functionality

  • After selecting to add a Number of Incidents tag, the user will see the following Window:
  • Tag-Incidents-1.png
  • Name – enter a name.
  • Functionality – select Number of Incidents.
  • Active Only - select this option to only show a Duration when the Monitoring Point is active.
  • Time Period - this field will provide access to the following options:
  • Current Shift - shows duration when a shift is active. After the current shift has elapsed, the duration will reset to zero.
  • 24 Hour - show duration over a 24 hour period. After the period has elapsed, the duration will reset to zero.
  • Specific Shift - only shows the duration for the specific shift selected. After the shift has elapses, the duration will reset to zero.
  • Span - allows the user to manually set a period of time. After the time period has elapsed, the duration will reset to zero.
  • Data Source - Monitoring Point - this field allows the user to select what to tally. By default the field will be set to Monitoring Point, the following options are available.
  • Monitoring Point - allows the user to select a specific monitoring point on a device.
  • Filter Group - allows the user to select a specific filter group setup in the system.
  • Device - allows the user to select a specific device setup in the system. Selecting this option will give at total number of incidents for the all monitoring points setup on the device.
  • Data Source - Device - this field will show when Monitoring Point or Device has been selected from thee options above. Allows the user to select the specific device.
  • Data Source - Monitoring Point - this field will only show when Monitoring Point has been selected from the options above. Allows the user to select the specific monitoring point on the selected device.
  • Data Source - Group - this field will only show when Filter Group has been selected from the options above. Allows the user to select the specific filter group.
  • Result - Integer is the only option available.


Example - Monitoring Point
  • Returns the total Number of Incidents for Station 1 - Maintenance Calls during the Current Shift.
  • Tag-Incidents-2.png


Example - Filter Group
  • Returns the total Number of Incidents, for the Maintenance Filter Group, for First Shift on the Current Day.
  • Tag-Incidents-3.png


Example - Device
  • Returns the total Number of Incidents, on all Calls, for Station 1 in a 24 Hour period.
  • Tag-Incidents-4.png


Keyword Search

Type Subject or Key Word to Query Archives

 


VC Footer.png
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