Difference between revisions of "VT3000 Control Center"

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=Control Center=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
This section of the software is used to install updates, start & stop services, remove plug-ins, download & update firmware and create database backups. There are 5 tabs available on the Control Center page.
|+style="background:transparent|
 
|-align="center"
==Products==
|
Upload and install updates to the VersaCall software.
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
 
|
 
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
'''1.''' Select the Products Tab.
|
 
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
|}
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''General Information'''</span>
:*This section of the software is used to install updates, start & stop services, remove plug-ins, download & update firmware and create database backups. There are 5 tabs available on the Control Center page.
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Products'''</span>
:*Select the "Products" tab.
:*Use this section to upload and install updates to the VersaCall software.
<div style="padding-left:30px;">
<gallery widths=156px heights=35px>
<gallery widths=156px heights=35px>
File:ControlProd.png
Image:ControlProd.png|link=VT3000 Control Center
</gallery>
</gallery>
 
</div>
 
<BR>
'''2.''' A list of installed software will display.
:<span style="color:#90A4AE; font-size:120%">A list of all installed VersaCall Products is available here. Select a product from the list for additional information and functionality.</span>
 
<div style="padding-left:30px;">
<gallery widths=277px heights=223px>
<gallery widths=277px heights=223px>
File:CCProd.png
Image:CCProd.png|link=VT3000 Control Center
</gallery>
</gallery>
 
</div>
 
<BR>
'''3.''' Select a product on the list to access specific details and actions.
:<span style="color:#90A4AE; font-size:120%">After selecting a Product from the list, there will be an information window that appears to the right side of the Product List. Specific information about the selected Product is shown along with additional functions.</span>
 
<div style="padding-left:30px;">
<gallery widths=368px heights=117px>
<gallery widths=368px heights=117px>
File:2017-09-27 14 37 17-Control Center.png
Image:2017-09-27 14 37 17-Control Center.png|link=VT3000 Control Center
</gallery>
</gallery>
 
</div>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Icon Functionality'''</span>
:<span style="color:#90A4AE; font-size:120%">There will be 2 icons located above the Product Information. Each icon has a specific function.</span>
:*Select the Refresh icon to manually refresh the Product Information.
:*Generally used when a software update has be made.
<div style="padding-left:50px;">
<gallery widths=32px heights=32px>
<gallery widths=32px heights=32px>
File:Refresh3.png|Refresh
Image:Refresh3.png|<div style="text-align: center; color:#00719e">'''Refresh'''</div>|link=VT3000 Control Center
File:Upload.png|Upload
</gallery>
</gallery>
 
</div>
 
:*Select the Upload icon to update the selected Product/Software.
==Applications==
<div style="padding-left:50px;">
Stop, recycle, restart, refresh or delete applications.
<gallery widths=32px heights=32px>
 
Image:Upload.png|<div style="text-align: center; color:#00719e">'''Upload'''</div>|link=VT3000 Control Center
 
</gallery>
'''1.''' Select the Applications tab.
</div>
 
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Applications'''</span>
:*Select the "Applications" tab.
:*Use this section to Stop, Recycle, Restart, Refresh or Delete Applications/Services.
<div style="padding-left:30px;">
<gallery widths=156px heights=35px>
<gallery widths=156px heights=35px>
File:ControlApp.png
Image:ControlApp.png|link=VT3000 Control Center
</gallery>
</gallery>
 
</div>
 
<BR>
'''2.''' A list of installed applications will display.
:<span style="color:#90A4AE; font-size:120%">A list of all installed Applications/Services is available here. Select an Application/Service for additional information and functionality.</span>
 
<div style="padding-left:30px;">
<gallery widths=278px heights=222px>
<gallery widths=278px heights=222px>
File:CCApp.png
Image:CCApp.png|link=VT3000 Control Center
</gallery>
</gallery>
 
</div>
 
<BR>
'''3.''' Select an application on the list to access specific details and actions.
:<span style="color:#90A4AE; font-size:120%">After selecting an Application/Service from the list, there will be an information window that appears to the right side of the list. Specific information about the selected Application/Service is shown along with additional functions.</span>
 
<div style="padding-left:30px;">
<gallery widths=334px heights=213px>
<gallery widths=334px heights=213px>
File:2017-09-27 14 55 38-Control Center.png
Image:2017-09-27 14 55 38-Control Center.png|link=VT3000 Control Center
</gallery>
</gallery>
 
</div>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Icon Functionality'''</span>
:<span style="color:#90A4AE; font-size:120%">There will be 5 icons located above the Application/Service Information. Each icon has a specific function.</span>
:*Select the Stop to stop the Application/Service from Running.
:*Generally used when a system change has been made.
:*This icon will not be shown if the Application/Service has been Stopped.
<div style="padding-left:50px;">
<gallery widths=32px heights=32px>
<gallery widths=32px heights=32px>
File:Stop.png|Stop
Image:Stop.png|<div style="text-align: center; color:#00719e">'''Stop'''</div>|link=VT3000 Control Center
File:Start.png|Start
File:Recycle.png|Restart
File:Refresh3.png|Refresh
File:Delete.png|Delete
</gallery>
</gallery>
 
</div>
 
:*Select the Start icon to restart the stopped Application/Service.
==Plug-Ins==
:*Generally used when an Application/Service has been stopped.
View details or remove remove a plug-in.
:*This icon will not be shown if the Application/Service is running.
 
<div style="padding-left:50px;">
 
<gallery widths=32px heights=32px>
'''1.''' Select the Plug-Ins tab
Image:Start.png|<div style="text-align: center; color:#00719e">'''Start'''</div>|link=VT3000 Control Center
 
</gallery>
</div>
:*Select the Recycle icon to Stop & Restart the Application/Service.
:*This icon is only available on specific Applications/Services.
<div style="padding-left:50px;">
<gallery widths=32px heights=32px>
Image:Recycle.png|<div style="text-align: center; color:#00719e">'''Recycle'''</div>|link=VT3000 Control Center
</gallery>
</div>
:*Select the Refresh icon to manually refresh the Application/Service Information.
:*Generally used when an Application/Service has been Stopped or Restarted.
<div style="padding-left:50px;">
<gallery widths=32px heights=32px>
Image:Refresh3.png|<div style="text-align: center; color:#00719e">'''Refresh'''</div>|link=VT3000 Control Center
</gallery>
</div>
:*Select the Delete icon to remove an Application/Service from the system.
:*Not recommended to use unless specifically instructed to by a VersaCall Technician.
:*Once an Application/Service is remove, any Product/Software that is associated with it will no longer function.
<div style="padding-left:50px;">
<gallery widths=32px heights=32px>
Image:Delete.png|<div style="text-align: center; color:#00719e">'''Delete'''</div>|link=VT3000 Control Center
</gallery>
</div>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Plug-Ins'''</span>
:*Select the "Plug-Ins" tab.
:*Use this section to view details about a specific Plug-In or to remove a Plug-In from the system.
<div style="padding-left:30px;">
<gallery widths=156px heights=35px>
<gallery widths=156px heights=35px>
File:ControlPlug.png
Image:ControlPlug.png|link=VT3000 Control Center
</gallery>
</gallery>
 
</div>
 
<BR>
'''2.''' A list of plug-ins will display.
:<span style="color:#90A4AE; font-size:120%">A list of all installed Plug-Ins is available here. Select a Plug-In for additional information and functionality.</span>
 
<div style="padding-left:30px;">
<gallery widths=277px heights=222px>
<gallery widths=277px heights=222px>
File:CCPlug.png
Image:CCPlug.png|link=VT3000 Control Center
</gallery>
</gallery>
 
</div>
 
<BR>
'''3.''' Select a plug-in from the list to access specific details and actions.
:<span style="color:#90A4AE; font-size:120%">After selecting a Plug-In from the list, there will be an information window that appears to the right side of the list. Specific information about the selected Plug-In is shown along with additional functions.</span>
 
<div style="padding-left:30px;">
<gallery widths=314px heights=146px>
<gallery widths=314px heights=146px>
File:2017-09-28 07 18 28-Control Center.png
Image:2017-09-28 07 18 28-Control Center.png|link=VT3000 Control Center
</gallery>
</div>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Icon Functionality'''</span>
:<span style="color:#90A4AE; font-size:120%">There will be 2 icons located above the Plug-In Information. Each icon has a specific function.</span>
:*Select the Refresh icon to update the Plug-In information.
:*Generally used when a Plug-In has been uploaded or updated.
<div style="padding-left:50px;">
<gallery widths=32px heights=32px>
Image:Refresh3.png|<div style="text-align: center; color:#00719e">'''Refresh'''</div>|link=VT3000 Control Center
</gallery>
</gallery>
 
</div>
:*Select the Delete icon to remove the selected Plug-In from the system.
:*Not recommended to use unless specifically instructed to by a VersaCall Technician.
:*Once a Plug-In is remove, any Devices or Software that is associated with it will no longer function.
<div style="padding-left:50px;">
<gallery widths=32px heights=32px>
<gallery widths=32px heights=32px>
File:Refresh3.png|Refresh
Image:Delete.png|<div style="text-align: center; color:#00719e">'''Delete'''</div>|link=VT3000 Control Center
File:Delete.png|Delete
</gallery>
</gallery>
 
</div>
 
</div>
==Files==
<BR>
Drivers, Firmware and Plug-In files. Do Not access this section without being instructed by a VersaCall Technician.
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
 
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Files'''</span>
 
:*Select the "Files" tab.
'''1.''' Select the Files tab.
:*This section to Upload, Download, Delete & View Driver files.
 
:*DO NOT use this page unless told to by a VersaCall Technician.
:*Performing certain functions here can cause the VT3000 System to stop working.
<div style="padding-left:30px;">
<gallery widths=156px heights=35px>
<gallery widths=156px heights=35px>
File:ControlFiles.png
Image:ControlFiles.png|link=VT3000 Control Center
</gallery>
</gallery>
 
</div>
 
<BR>
'''2.''' A root directory will display all the different types of files.
:<span style="color:#90A4AE; font-size:120%">A Root Directory is shown in the section. Each section can expand to display all the Drivers associated with it.</span>
 
<div style="padding-left:30px;">
<gallery widths=110px heights=144px>
<gallery widths=110px heights=144px>
File:2018-08-24 10 57 50-Control Center.png
Image:2018-08-24 10 57 50-Control Center.png|link=VT3000 Control Center
</gallery>
</gallery>
 
</div>
 
</div>
==Databases==
<BR>
Delete, backup, restore, export or import VersaCall Databases.
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
 
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:20px;">'''Databases'''</span>
 
:*Select the "Databases" tab.
'''1.''' Select the Databases tab.
:*Use this section to Delete. Backup, Restore, Export and Import VersaCall databases.
 
<div style="padding-left:30px;">
<gallery widths=156px heights=35px>
<gallery widths=156px heights=35px>
File:ControlData.png
Image:ControlData.png|link=VT3000 Control Center
</gallery>
</gallery>
 
</div>
 
<BR>
'''2.''' A list of all current databases will display on the page.
:<span style="color:#90A4AE; font-size:120%">A list of all the Databases currently being used by the system is available here. Select a Database for additional information and functionality.</span>
 
<div style="padding-left:30px;">
<gallery widths=277px heights=225px>
<gallery widths=277px heights=225px>
File:CCData.png
Image:CCData.png|link=VT3000 Control Center
</gallery>
</div>
<BR>
:<span style="color:#90A4AE; font-size:120%">After selecting a Database from the list, there will be an information window that appears to the right side of the list. Specific information about the selected Database is shown along with additional functions.</span>
<div style="padding-left:30px;">
<gallery widths=341px heights=188px>
Image:2017-09-28 07 21 15-Control Center.png|link=VT3000 Control Center
</gallery>
</div>
<BR>
:<span style="color:#90A4AE; font-size:130%">'''Icon Functionality'''</span>
:<span style="color:#90A4AE; font-size:120%">There will be 6 icons located above the Database Information. Each icon has a specific function.</span>
:*Select the Refresh icon to update the Database Information.
:*Generally used when a Database has been uploaded or updated.
<div style="padding-left:50px;">
<gallery widths=32px heights=32px>
Image:Refresh3.png|<div style="text-align: center; color:#00719e">'''Refresh'''</div>|link=VT3000 Control Center
</gallery>
</div>
:*Select the Delete icon to remove the selected Database from the system.
:*Not recommended to use unless specifically instructed to by a VersaCall Technician.
:*Once a Database is remove, any Application that is associated with it will no longer function.
<div style="padding-left:50px;">
<gallery widths=32px heights=32px>
Image:Delete.png|<div style="text-align: center; color:#00719e">'''Delete'''</div>|link=VT3000 Control Center
</gallery>
</gallery>
 
</div>
 
:*Select the Backup icon to create a local backup of one or more databases.
'''3.''' Select a database from the list to access specific details and actions.
:*This will store the Backup on the VersaCall Computer/Server.
 
<div style="padding-left:50px;">
<gallery widths=341px heights188px>
<gallery widths=32px heights=32px>
File:2017-09-28 07 21 15-Control Center.png
Image:Backup.png|<div style="text-align: center; color:#00719e">'''Backup'''</div>|link=VT3000 Control Center
</gallery>
</gallery>
 
</div>
:*Select the Restore icon to restore one or more databases from a Local Backup.
<div style="padding-left:50px;">
<gallery widths=32px heights=32px>
<gallery widths=32px heights=32px>
File:Refresh3.png|Refresh
Image:Restore.png|<div style="text-align: center; color:#00719e">'''Restore'''</div>|link=VT3000 Control Center
File:Delete.png|Delete
File:Backup.png|Backup
File:Restore.png|Restore
File:ExportDB.png|Export
File:ImportDB.png|Import
</gallery>
</gallery>
<br>
</div>
----
:*Select the Export icon to create a Remote backup of one or more databases.
----
:*This should be used as an additional backup method to ensure no data is lost.
<br>
<div style="padding-left:50px;">
<gallery widths=32px heights=32px>
Image:ExportDB.png|<div style="text-align: center; color:#00719e">'''Export'''</div>|link=VT3000 Control Center
</gallery>
</div>
:*Select the Import icon to restore one or more databases from an Export/Remote backup.
:*This function will only work with Exported databases, does not work with a Local Backup.
<div style="padding-left:50px;">
<gallery widths=32px heights=32px>
Image:ImportDB.png|<div style="text-align: center; color:#00719e">'''Import'''</div>|link=VT3000 Control Center
</gallery>
</div>
</div>
<BR>
<div style="box-shadow: 0 0 10px 0 #b1d5ee inset; border-radius:5px; padding:10px; padding-left:20px; background:#ebf4fa;">
<span style="color:#00719e; font-family: Helvetica; font-size:150%; font-variant: small-caps; padding-left:10px;">'''Keyword Search'''</span>
{|style="margin:auto;"
{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="align:center; width:600px;"
{|class="wikitable" style="text-align:center; background:#eaf3ff; width: 200px;"
|-
|-
|[[Special:Categories|<big>'''Help by Category'''</big>]]
!<span style="color:#0054a6; font-size:120%"><big>Type Subject or Key Word to Query Archives</big></span>
|}
|valign="top" |
{|class="wikitable" style="text-align:center; background:#eaf3ff; width: 200px;"
|-
|-
|[[VT3000_How To Guides|<big>'''Step by Step Guides'''</big>]]
|<inputbox>type=search</inputbox>
|}
|}
|valign="top" |
{|class="wikitable" style="text-align:center; background:#eaf3ff; width: 200px;"
|-
|[[https://www.versacall.com/customer-support/service-ticket|<big>'''Submit a Ticket'''</big>]]
|}
|valign="top" |
{|class="wikitable" style="text-align:center; background:#eaf3ff; width: 200px;"
|-
|[[https://www.versacall.com/training|<big>'''Training Videos'''</big>]]
|}
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{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="text-align:center; background:#eaf3ff; width: 800px;"
|-
|colspan="2"|<inputbox>
              type=search
              default=Search VersaCall Support
            </inputbox>
|}
|}
</div>
<br>
[[File:VC Footer.png|center|link=Main Page]]
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
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Latest revision as of 15:30, 21 November 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png


General Information

  • This section of the software is used to install updates, start & stop services, remove plug-ins, download & update firmware and create database backups. There are 5 tabs available on the Control Center page.


Products

  • Select the "Products" tab.
  • Use this section to upload and install updates to the VersaCall software.
  • ControlProd.png


A list of all installed VersaCall Products is available here. Select a product from the list for additional information and functionality.
  • CCProd.png


After selecting a Product from the list, there will be an information window that appears to the right side of the Product List. Specific information about the selected Product is shown along with additional functions.
  • 2017-09-27 14 37 17-Control Center.png


Icon Functionality
There will be 2 icons located above the Product Information. Each icon has a specific function.
  • Select the Refresh icon to manually refresh the Product Information.
  • Generally used when a software update has be made.
  • Refresh
  • Select the Upload icon to update the selected Product/Software.
  • Upload


Applications

  • Select the "Applications" tab.
  • Use this section to Stop, Recycle, Restart, Refresh or Delete Applications/Services.
  • ControlApp.png


A list of all installed Applications/Services is available here. Select an Application/Service for additional information and functionality.
  • CCApp.png


After selecting an Application/Service from the list, there will be an information window that appears to the right side of the list. Specific information about the selected Application/Service is shown along with additional functions.
  • 2017-09-27 14 55 38-Control Center.png


Icon Functionality
There will be 5 icons located above the Application/Service Information. Each icon has a specific function.
  • Select the Stop to stop the Application/Service from Running.
  • Generally used when a system change has been made.
  • This icon will not be shown if the Application/Service has been Stopped.
  • Stop
  • Select the Start icon to restart the stopped Application/Service.
  • Generally used when an Application/Service has been stopped.
  • This icon will not be shown if the Application/Service is running.
  • Start
  • Select the Recycle icon to Stop & Restart the Application/Service.
  • This icon is only available on specific Applications/Services.
  • Recycle
  • Select the Refresh icon to manually refresh the Application/Service Information.
  • Generally used when an Application/Service has been Stopped or Restarted.
  • Refresh
  • Select the Delete icon to remove an Application/Service from the system.
  • Not recommended to use unless specifically instructed to by a VersaCall Technician.
  • Once an Application/Service is remove, any Product/Software that is associated with it will no longer function.
  • Delete


Plug-Ins

  • Select the "Plug-Ins" tab.
  • Use this section to view details about a specific Plug-In or to remove a Plug-In from the system.
  • ControlPlug.png


A list of all installed Plug-Ins is available here. Select a Plug-In for additional information and functionality.
  • CCPlug.png


After selecting a Plug-In from the list, there will be an information window that appears to the right side of the list. Specific information about the selected Plug-In is shown along with additional functions.
  • 2017-09-28 07 18 28-Control Center.png


Icon Functionality
There will be 2 icons located above the Plug-In Information. Each icon has a specific function.
  • Select the Refresh icon to update the Plug-In information.
  • Generally used when a Plug-In has been uploaded or updated.
  • Refresh
  • Select the Delete icon to remove the selected Plug-In from the system.
  • Not recommended to use unless specifically instructed to by a VersaCall Technician.
  • Once a Plug-In is remove, any Devices or Software that is associated with it will no longer function.
  • Delete


Files

  • Select the "Files" tab.
  • This section to Upload, Download, Delete & View Driver files.
  • DO NOT use this page unless told to by a VersaCall Technician.
  • Performing certain functions here can cause the VT3000 System to stop working.
  • ControlFiles.png


A Root Directory is shown in the section. Each section can expand to display all the Drivers associated with it.
  • 2018-08-24 10 57 50-Control Center.png


Databases

  • Select the "Databases" tab.
  • Use this section to Delete. Backup, Restore, Export and Import VersaCall databases.
  • ControlData.png


A list of all the Databases currently being used by the system is available here. Select a Database for additional information and functionality.
  • CCData.png


After selecting a Database from the list, there will be an information window that appears to the right side of the list. Specific information about the selected Database is shown along with additional functions.
  • 2017-09-28 07 21 15-Control Center.png


Icon Functionality
There will be 6 icons located above the Database Information. Each icon has a specific function.
  • Select the Refresh icon to update the Database Information.
  • Generally used when a Database has been uploaded or updated.
  • Refresh
  • Select the Delete icon to remove the selected Database from the system.
  • Not recommended to use unless specifically instructed to by a VersaCall Technician.
  • Once a Database is remove, any Application that is associated with it will no longer function.
  • Delete
  • Select the Backup icon to create a local backup of one or more databases.
  • This will store the Backup on the VersaCall Computer/Server.
  • Backup
  • Select the Restore icon to restore one or more databases from a Local Backup.
  • Restore
  • Select the Export icon to create a Remote backup of one or more databases.
  • This should be used as an additional backup method to ensure no data is lost.
  • Export
  • Select the Import icon to restore one or more databases from an Export/Remote backup.
  • This function will only work with Exported databases, does not work with a Local Backup.
  • Import


Keyword Search

Type Subject or Key Word to Query Archives

 


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