Difference between revisions of "VT3000 - Add Route"
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==Overview== | |||
Routes are created by adding escalations of time and outputs. This allows the user to specify what output is to be contacted based on the alarm and module. | |||
===Instructions=== | |||
'''1.''' Open the VT3000 web interface – log in – select Configuration – select Routing. | |||
<gallery> | |||
3110_1.png|'''Configuration''' | |||
3110_2.png|'''Routing''' | |||
</gallery> | |||
'''2.''' Select Add to create a new route - select a route then select Edit to change an existing route. | |||
a. Route Name – enter a name for the route | '''3.''' Route Properties: | ||
b. Route ID – assigned by the VT3000 software. | |||
c. Repeat Last Escalation – | '''a. Route Name''' – enter a name for the route. | ||
'''b. Route ID''' – assigned by the VT3000 software. | |||
'''c. Repeat Last Escalation''' – mark if the last escalation should continue to get notifications if a call is not cleared. | |||
'''NOTE" - when last escalation is unmarked notifications will stop once it is completed. | |||
5. Select the Escalations Tab – click on the plus icon to add an escalation. | 5. Select the Escalations Tab – click on the plus icon to add an escalation. |
Revision as of 22:23, 31 May 2017
Overview
Routes are created by adding escalations of time and outputs. This allows the user to specify what output is to be contacted based on the alarm and module.
Instructions
1. Open the VT3000 web interface – log in – select Configuration – select Routing.
2. Select Add to create a new route - select a route then select Edit to change an existing route.
3. Route Properties:
a. Route Name – enter a name for the route. b. Route ID – assigned by the VT3000 software. c. Repeat Last Escalation – mark if the last escalation should continue to get notifications if a call is not cleared.
NOTE" - when last escalation is unmarked notifications will stop once it is completed.
5. Select the Escalations Tab – click on the plus icon to add an escalation.
6. The escalation list will show all escalations that have been created for the route. The one you are working on will highlight in blue.
7. To the right of the escalation list is where you will select the outputs for this escalation level.
a. Duration – enter the amount of time (seconds) that you want to elapse before the outputs on the next level are notified. b. Description – this is an optional field.
8. Under the duration & description fields is the outputs list. There are 2 ways to find outputs.
a. Select – using the select mode will show all outputs entered into the system. Use the down arrow in the field above the list to break down the list by output type. i. Scroll down the list of outputs and select one by clicking on it. ii. Click on the Add button to add it to the escalation. b. Search – using search mode will allow the user to enter a keyword to search. i. Select Search as the mode. ii. Enter a keyword in the available field – click on the Find button. iii. Click on the output to highlight it. iv. Click on the Add button.
9. Once all of the outputs have been added to the escalation you can click on the plus icon to add another escalation or you can select Save & Exit to save the route.
10. After an escalation(s) have been created you can use the editing icons. If there are no escalations in the route the plus (add) icon is the only one that will show.