Difference between revisions of "VT3000 - Install Coordinator - USB"

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m (SupportAdmin moved page VT3000 Install USB Coordinator to VT3000 - Install - Coordinator - USB without leaving a redirect)
m (SupportAdmin moved page VT3000 - Install - Coordinator - USB to VT3000 - Install Coordinator - USB without leaving a redirect)
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Revision as of 14:11, 7 August 2017

There are 2 methods to installing a USB Mesh Coordinator, New Coordinator or Replacement Coordinator. For a New Coordinator that has never been connected to your system, follow the instructions below. For a Replacement Coordinator, DO NOT use the instructions below - simply unplug the old coordinator and plug in the new one. After the physical swap is completed you will need to restart the VersaCall Service - Click her for instructions.

New Coordinator:

1. Download the driver from the link below. Place the zip file on the VersaCall computer. Unzip the file on the VersaCall computer. NOTE: The file must be run on the VC computer directly not through the web interface.

USB Driver

2. Go to the location where the zip file was extracted - open the “CDM21224_Setup” folder – run the “CDM21224_Setup.exe” file.

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3. Select Run on the first screen.

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4. If you encounter a Windows Security screen about the installation, select Yes.

5. Select Extract on the FTDI CDM Drivers screen.

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6. Select Next on the Installation Wizard screen.

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7. Select Accept on the License Agreement screen - select Next.

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8. Select Finish on the Completion screen.

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9. Find an open USB port on the back of the VersaCall computer - plug in the coordinator.

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10. Open VT3000 web interface – log in – select Administration – select System Settings – select Service.

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11. Select the Coordinators tab on the Service Settings page.

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12. Select the Plus icon.

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13. Coordinator Properties:

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    a. Enabled – place a check mark in the box to enable the device.
    b. Network Name – enter a name for the coordinator.
    c. Driver – select USB Digi Mesh 900HP.
    d. Isolation Code – leave this set to 1 unless VersaCall instructs you to change it.
    e. Port – select the COM port labeled as Digi USB Serial Port.

14. Select Save & Exit.

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15. The VersaCall Service must be restarted to enable the changes - Click her for instructions

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