VT3000 - Setup - Email Server (SMTP)

Email can be set up in 2 different ways – Anonymous SMTP and Authenticated SMTP. Check with your IT department to determine which type works best with your network.

Anonymous – does not require a user name or password. An exception must be made on the email server to allow emails to be sent from the VersaCall system. This is generally done with an IP address. Check with your IT department to find out the requirements for this type of connection.

Authenticated – requires an email account with a user name and password. A mailbox must be created on your email server for the VersaCall system to use. Contact your IT department to have this setup and to receive the proper login credentials.

1. Open VT3000 web page – login – select Administration – select System Settings – select Global.

2. Scroll down to the Email Settings section.

3. Email Settings:

    A. Outgoing Type – select Anonymous SMTP or Authenticated SMTP.
    B. Outgoing Server – enter the Email/SMTP server IP address. Obtain this from your IT department.
    C. Outgoing Port – enter the port used to send email messages. Obtain this from your IT department.
    D. User Name – Authenticated SMTP Only - enter the user name.
    E. Password – Authenticated SMTP Only - enter the password.
    F. From Display Name – the email will show this in the From field.
    G. From Email Address – the email will show this in the From Email field.
    H. SSL – select if the Email/SMTP server requires a Secure Socket Layer.
    I. Tagline – by default, the time and date of the email will show on the message.

4. Select Save & Exit.

5. The VersaCall Service must be restarted. Click here for instructions.

6. Test the setup by sending a test email.