Difference between revisions of "VRS - Create an Average Resolve Time Report"
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|<big>'''Overview'''</big> | |||
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|Reports generated with this template focus on showing the average time it took to Resolve an Alarm/Call. Dual State Alarms would show the total time the Alarm/Call was active. Tri-State Alarms would show the time from Acknowledge to Clear. Visit the New Report page [[VRS New Report|'''<u>Click Here'''</u>]] for more information on any individual step shown below. | |Reports generated with this template focus on showing the average time it took to Resolve an Alarm/Call. Dual State Alarms would show the total time the Alarm/Call was active. Tri-State Alarms would show the time from Acknowledge to Clear. Visit the New Report page [[VRS New Report|'''<u>Click Here'''</u>]] for more information on any individual step shown below. | ||
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|<big>'''Requirements'''</big> | |||
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|style="text-align: center;" | '''See Requirements Here''' | |||
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|'''1.''' The VT3000 Core Software installed and running on your system. | |'''1.''' The VT3000 Core Software installed and running on your system. | ||
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|'''3.''' The Average Resolve Time Report template loaded in the VRS II Software. | |'''3.''' The Average Resolve Time Report template loaded in the VRS II Software. | ||
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|<big>''' | |<big>'''Example'''</big> | ||
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|[[File:ResolutionTime.png|center| | |[[File:ResolutionTime.png|center|775px]] | ||
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|style="text-align: center;" | '''Select a Guide Here''' | |||
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|[[VRS - Create an Average Response Time Report|Run an Average Response Time Report]] | |[[VRS - Create an Average Response Time Report|Run an Average Response Time Report]] |
Revision as of 19:40, 20 September 2022
Overview
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Requirements
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Example
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Instructions
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