VRS New Report

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Overview After selecting to Create New Report on the VRS main page, the user will see 8 steps. These steps are the same for any report, only the options in the steps change based on the template selected.

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Step 1 Select the Category/Group of the template you wish to use. Click on one of the Category/Group Icons for an overview of the templates available in that group.

Step 2 Select the Specific Template to be used, there will be different options based on the category selected. Click on one of the Icons for an image/example of the report. Communications Reports Downtime Reports Production Reports Analytics Reports Export Reports

Step 3 Select the Variant (how data will be displayed) to be used on the report. Click on one of the Icons for an explanation of the Variant.

Step 4 Select the Date Range to be used on the report. Dates - select the specific From and To date from a calendar. Weeks - select the From and To year - select the From and To week of the year. Months - select the From and To year - select the From and To month of the year. Years - select the From and To year.

Step 5 Select the Source (Devices) to be used on the report. Everything - report will include all input devices - no selection required. Input Devices - using the list, select the device(s) to be included in the report. Filter Groups - using the list, select the group(s) to be included in the report.

Step 6 Select the Time Frame, based on a Schedule or Shift(s), to be used on the report. None - data will not be filtered by time - no selection required. Full Day - select the Schedule - data will be filtered by Start of day until the End of day. Shifts - select the Schedule - select the Shift(s) - data will be filtered by the shift(s) selected. Specified - enter the From & To time - data will be filtered by the times entered.

Step 7 Depending on the template selected, there will be multiple options available. Below is a description of each option. Report Title - enter a name for the report or leave as default. Good Response Time - enter a number of seconds to show as a good response time. Will show as a green background on the report. Poor Response Time - enter a number of seconds to show as a poor response time. Will show as a red background on the report. Good Resolve Time - enter a number of seconds to show as a good resolve time. Will show as a green background on the report. Poor Resolve Time - enter a number of seconds to show as a poor resolve time. Will show as a red background on the report. Minimum Duration - enter the number of seconds the duration must be to show on the report. Anything below this number will not show on the report. Y Axis Description - enter a name for the Y axis values on the left side of the graph. Y Axis 2 Description - enter a name for the Y axis values on the right side of the graph. Show Value - select to show the values, of the bars on the graph, or to hide them. Exclude Break Time - select to include or exclude the break time in the report. Template Theme - if a theme has been created, it can be selected in this field.

Step 8 A summary of all the options that were selected in the steps will be presented. This is an example of the summary. Select the Run button to run the report. Select the Prev button to go back and change the settings on a specific step.

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