Difference between revisions of "VT3000 - Install - Pre-Requisites"

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Before installing the VersaCall software there are some settings to be completed in Windows and the installation of SQL Server. Update Widows completely before making changes to the system.
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'''Windows Features Configuration:'''
<br>
 
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'''WINDOWS 7'''
|-
'''1.''' Select the Windows Start button – select Control Panel from the menu.
|<big>'''Overview'''</big>
 
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[[File:3164_1.png]]
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|-
2. Select the Programs & Features icon.
|Before installing the VersaCall software, there are some settings that need to be changed/configured in Windows. The VersaCall software uses SQL Databases so you will need to install SQL Server. Our software is compatible with any version of SQL Server 2008 R2 and above. You will need to update your Windows operating system completely before proceeding with the steps below.
 
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[[File:3164_2.png]]
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<br>
3. Select the “Turn Windows Features On or Off” link.
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|-
[[File:3164_3.png]]
|<big>'''Requirements'''</big>
 
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4. Select the plus sign for Internet Information Services – select the plus sign for Web Management Tools – select the plus sign for IIS 6 Management Compatibility – check all boxes shown in the image below. Collapse the section by selecting the minus sign for Web Management Tools.
|valign="top" |
 
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
[[File:3164_4.png]]
|-
 
|style="text-align: center;" | '''See Requirements Here'''
5. Select the plus sign for World Wide Web Services – select the plus sign for Application Development Features – check all boxes shown in the image below. Collapse the section by selecting the minus sign for World Wide Web Services.
|-
 
|'''1.'''  Administrator Privilege's to Enable Windows Features & Install Software.
[[File:3164_5.png]]
|}
 
|}
6. Select the plus sign for World Wide Web Services – select the plus sign for Common HTTP Features – check all boxes shown in the image below. Collapse the section by selecting the minus sign for World Wide Web Services.
|}
 
<br>
[[File:3164_6.png]]
=<big>'''Instructions'''</big>=
 
<br>
7. Select the plus sign for World Wide Web Services – select the plus sign for Security – check all boxes shown in the image below – select the OK button to save all changes.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
[[File:3164_7.png]]
|<big>'''Step 1.'''</big>
 
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8. A window will show displaying the progress of the services - allow this to complete then close all open windows.
|valign="top" |
 
|-
[[File:3164_10.png]]
|Click on the Search icon next to the Windows Start button if the search field is not visible. Type in '''Control Panel''' into the field.
 
{|style="margin:left;"
'''WINDOWS 8, 10 & SERVER 2012 & ABOVE:'''
|valign="top" |
9.  
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|-
10. For Windows 8 & above and Server 2012 & above, you will need to complete the following setting. Click on the plus sign to expand the .NET Framework 4.0 (or above) Advanced Services option
|[[File:PreReq1.png|center|489px]]
 
|}
9. Click on the plus sign to expand WCF Services, ensure the boxes that are checked in the example below are check off on yours as well.
|}
 
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10. Once all the options have been selected, click on the OK button. If you completed steps 8 & 9, you may see a confirmation screen stating the same changes will be made to earlier versions of .NET. Please allow this or confirm positively. A progress window will appear showing the status of the changes, wait until that clears. Close all open windows.
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<br>
IIS Configuration
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<br>
1. Click on the Windows Start button – in the Search field type in “IIS” – from the list of programs shown click on Internet Information Services IIS Manager.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
2. Expand the top connection (generally the name of the computer) – click on Application Pools.
|<big>'''Step 2.'''</big>
 
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3. A list of applications will generate on the page – click on DefaultAppPool in the list so that it is highlighted.
|valign="top" |
 
|-
4. On the right side of the window there is an Actions section – under the Edit Application Pool heading click on Advanced Settings.
|A list of applications will appear above the search field - select the Control Panel App.
 
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5. When the Advanced Settings window appears make the following changes – click on the OK button once completed.
|valign="top" |
 
{|class="wikitable" style="background:white; align:center;"
General Section
|-
 
|[[File:PreReq2.png|center|219px]]
A. .NET Framework Version – set to v4.0
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B. Enable 32-Bit Applications – set to True
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Process Model Section
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<br>
C. Identity – set to LocalSystem
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<br>
6. Once all the IIS settings have been made, you can proceed to installing SQL Server.
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|-
SQL Server Installation:
|<big>'''Step 3.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
1. Download and install Microsoft SQL Server 2008 R2 RTM – Express with Management Tools. You can search the title on google, ensure you select the link to Microsoft. The link will look like the one in the screen shot below. You can use later versions (2012, 2014 or 2016) of SQL Server, but you must install the version “with Management Tools”. The instructions show below apply to all versions.
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|-
2. Once you are on the download page click on the Continue button.
|On the Control Panel Window, type in '''Programs & Features''' into the search field in the top right corner of the window.
 
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3. When the Registration screen appears you can select to register if you wish or select no. In our example we selected No – click on the Next button.
|valign="top" |
 
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4. On the choose version screen select either SQLEXPRWT_x64_ENU.exe for a 64 bit operating system or SQLEXPRWT_x86_ENU.exe for 32 bit operating systems. Once you have made your selection click on the Next button.
|-
 
|[[File:PreReq3.png|center|314px]]
5. When the Run or Save menu appears select Save.
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6. The software will download into your Downloads folder. Once the download is complete navigate to the Downloads folder and right click on the file that you choose to download – select Run As Administrator from the menu.
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7. A screen will appear showing that the software is extracting – wait until this process is complete.
<br>
 
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8. The SQL Server screen will open asking what type of installation you want – select the New Installation or add features to an existing installation option.
<br>
 
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9. A license agreement will load – select to accept the terms – click on the Next button.
|-
 
|<big>'''Step 4.'''</big>
10. On the Features window – select all of the features listed – click on the Next button.
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|valign="top" |
11. Leave the Named Instance and the Instance ID as they appear – click on the Next button.
|-
 
|Select the Programs heading/icon.
12. For the SQL Server Browser – Startup Type select Automatic – click on the Next button.
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|valign="top" |
13. For the Authentication Mode select Mixed Mode. Enter SQLServer123 for the password – confirm the password – click on the Next button.
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|-
14. You can leave the Error Reporting unchecked if you would like – click on the Next button.
|[[File:PreReq4.png|center|230px]]
 
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15. Once the installation has completed click on the Close button.
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16. On the SQL Installation screen, close the window your installation of SQL Server is complete.
|}
 
<br>
17. Click on the Windows Start button – select All Programs
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<br>
18. Click on the Microsoft SQL Server 2008 R2 folder - click on the Configuration Tools folder - click on SQL Server Configuration Manager – when the confirmation screen appears asking if you want to allow the program to make changes – click on the Yes button.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
19. Expand the SQL Server Network Configuration options – click on the Protocols for SQLEXPRESS.
|<big>'''Step 5.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
20. On the right side of the page you will see 4 protocols. Each protocol must show a status of Enabled. Click on one of the protocols that is not enabled so that it is highlighted – right click on the protocol – select Enable from the list.
|valign="top" |
 
|-
21. Repeat the process for all the protocols on the list until they all show Enabled.
|Select the Turn Windows Features On or Off option.
 
{|style="margin:left;"
22. On the left side of the screen click on the SQL Server Services option.
|valign="top" |
 
{|class="wikitable" style="background:white; align:center;"
23. On the right side of the screen you will see 3 services – we need to restart the SQL Server and the SQL Server Browser service. Click on one of the services so that it is highlighted – right click on the highlighted service – select Restart from the menu. Repeat the process for the other service.
|-
 
|[[File:PreReq5.png|center|637px]]
24. Close the SQL Server Configuration Manager window. Proceed to installing software, the order of installation must start with the installation of VT3000 first then you can install any of the other programs.
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<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 6.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|On the Features window find the '''.NET 4.x (your version maybe higher or lower than our example) Advanced Service''' - click on the heading so that it is highlighted. Click on the expand icon (Plus inside the Square) on the left side of the item.
{|style="margin:left;"
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|-
|[[File:PreReq6.png|center|395px]]
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 7.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Under the expanded item you will see WCF Services - click on the expand icon to expand this section. Click on the boxes next to '''HTTP Activation''' and '''TCP Port Sharing''' so that a checkmark shows in each box.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
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|[[File:PreReq7.png|center|370px]]
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 8.'''</big>
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|valign="top" |
|-
|Move down the list and find the '''Internet Information Services''' - click on the heading so that it is highlighted. Click on the expand icon (Plus inside the Square) on the left side of the item.
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|[[File:PreReq8.png|center|399px]]
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 9.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Under the expanded item you will see Web Management Tools - click on the expand icon to expand this section. Under the expanded item click on the boxes next to '''IIS 6 Management Compatibility''' - '''IIS Management Console''' - '''IIS Management Scripts and Tools''' - '''IIS Management Service''' so that a checkmark shows in each box. The box for IIS 6 Management Compatibility will have a black square instead of a checkmark.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PreReq9.png|center|342px]]
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<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 10.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Move down the expanded section and find '''World Wide Web Services''' click on the heading so that it is highlight. Click on the expand icon (Plus inside the Square) on the left side of the item.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PreReq10.png|center|273px]]
|}
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<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 11.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Under the expanded section find the '''Application Development Features''' section, click on the heading so that it is highlighted. Click on the expand icon (Plus inside the Square) on the left side of the item.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PreReq11.png|center|350px]]
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<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 12.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Under the expanded item click on the boxes next to '''.NET Extensibility 4.x''' - '''ASP.NET 4.x''' - '''ISAPI Extensions''' - '''ISAPI Filters''' so that a checkmark shows in each box.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PreReq12.png|center|300px]]
|}
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 13.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Under the expanded World Wide Web Services section find the '''Common HTTP Features''' section, click on the heading so that it is highlighted. Click on the expand icon (Plus inside the Square) on the left side of the item.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PreReq13.png|center|346px]]
|}
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|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 14.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Under the expanded item click on the boxes next to '''Default Document''' - '''Directory Browsing''' - '''HTTP Errors''' - '''HTTP Redirection''' - '''Static Content''' so that a checkmark shows in each box.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PreReq14.png|center|255px]]
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 15.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Under the expanded World Wide Web Services section find the '''Security''' section, click on the heading so that it is highlighted. Click on the expand icon (Plus inside the Square) on the left side of the item.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PreReq15.png|center|353px]]
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 16.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Under the expanded item click on the boxes next to '''Basic Authentication''' - '''Request Filtering''' - '''Windows Authentication''' so that a checkmark shows in each box.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PreReq16.png|center|405px]]
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 17.'''</big>
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|valign="top" |
|-
|Once all options have been selected click on the OK button at the bottom of the Features window.
{|style="margin:left;"
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{|class="wikitable" style="background:white; align:center;"
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|[[File:PreReq17.png|center|541px]]
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 18.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|A confirmation screen may appear - select to Allow if it shows. A progress bar will show on the screen while the changes are made - wait until this is completed.
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|[[File:3164 10.png|center|352px]]
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 19.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Close all open Windows. Click on the Search icon next to the Windows Start button if the search field is not visible. Type in '''IIS Manager''' into the field.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PreReq18.png|center|292px]]
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 20.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|A list of applications will appear above the search field - select the Internet Information Services (IIS) Manager app.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PreReq19.png|center|369px]]
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 21.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|On the IIS Manager window find the Connections section. Under that heading you will see your computer name - click on the expand icon on the left side of the heading.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
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|[[File:PreReq20.png|center|355px]]
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 22.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Under the expansion find the Application Pools heading - click on it so that it is highlighted.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PreReq21.png|center|355px]]
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 23.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|On the right side of the Connections section you will see a list of Application Pools. Find the '''Default App Pool''' in the list - click on it so that it is highlighted.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PreReq22.png|center|239px]]
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 24.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|On the right side of the Application Pools section you will see some section/headings. Find the '''Edit Application Pool''' heading - click on the Advanced Settings option under the heading.
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{|class="wikitable" style="background:white; align:center;"
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|[[File:PreReq23.png|center|200px]]
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 24.'''</big>
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|valign="top" |
|-
|A Settings Window will show. Find the '''General''' section. Under this section find the '''.NET CLR Version''' option - select v4.0 for the option on the right side. Find the '''Enable 32-Bit Applications''' option - select True for the option on the right side.
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|[[File:PreReq24.png|center|452px]]
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 24.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Move down the window until you find the '''Process Model''' section. Under this section find the '''Identity''' option - select LocalSystem for the option on the right side.
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|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PreReq25.png|center|409px]]
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<br>
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<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 25.'''</big>
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|valign="top" |
|-
|Once those options are set - click on the OK button at the bottom of the window.
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|<big>'''Step 26.'''</big>
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|Close all open windows. Return to the Installation Page and move on Step #2. [[Installation|'''Click Here''']] for the Installation Page.
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|style="text-align: center;" | '''Select a Guide Here'''
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|[[VT3000 - IT Considerations|System Layout for IT Considerations/Information Purposes]]
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|[[VT3000 - Minimum Requirements|Minimum Requirements - Customer Providing the Computer or Server]]
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|[[VT3000 - Install Mini PC|Installation Instructions for Mini PC Provided by VersaCall]]
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|[[VT3000 - Install Standard PC|Installation Instructions for Standard PC Provided by VersaCall]]
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|[[VT3000 - Install Rack Mount PC|Installation Insructions for Rack Mount Server Provided by VersaCall]]
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|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
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|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
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[[Category:VT3000 Core Software]]
[[Category:System Hardware]]
[[Category:Control Unit - VersaCall Computer/Server]]

Latest revision as of 19:10, 20 April 2023

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Overview
Before installing the VersaCall software, there are some settings that need to be changed/configured in Windows. The VersaCall software uses SQL Databases so you will need to install SQL Server. Our software is compatible with any version of SQL Server 2008 R2 and above. You will need to update your Windows operating system completely before proceeding with the steps below.


Requirements
See Requirements Here
1. Administrator Privilege's to Enable Windows Features & Install Software.


Instructions


Step 1.
Click on the Search icon next to the Windows Start button if the search field is not visible. Type in Control Panel into the field.
PreReq1.png



Step 2.
A list of applications will appear above the search field - select the Control Panel App.
PreReq2.png



Step 3.
On the Control Panel Window, type in Programs & Features into the search field in the top right corner of the window.
PreReq3.png



Step 4.
Select the Programs heading/icon.
PreReq4.png



Step 5.
Select the Turn Windows Features On or Off option.
PreReq5.png



Step 6.
On the Features window find the .NET 4.x (your version maybe higher or lower than our example) Advanced Service - click on the heading so that it is highlighted. Click on the expand icon (Plus inside the Square) on the left side of the item.
PreReq6.png



Step 7.
Under the expanded item you will see WCF Services - click on the expand icon to expand this section. Click on the boxes next to HTTP Activation and TCP Port Sharing so that a checkmark shows in each box.
PreReq7.png



Step 8.
Move down the list and find the Internet Information Services - click on the heading so that it is highlighted. Click on the expand icon (Plus inside the Square) on the left side of the item.
PreReq8.png



Step 9.
Under the expanded item you will see Web Management Tools - click on the expand icon to expand this section. Under the expanded item click on the boxes next to IIS 6 Management Compatibility - IIS Management Console - IIS Management Scripts and Tools - IIS Management Service so that a checkmark shows in each box. The box for IIS 6 Management Compatibility will have a black square instead of a checkmark.
PreReq9.png



Step 10.
Move down the expanded section and find World Wide Web Services click on the heading so that it is highlight. Click on the expand icon (Plus inside the Square) on the left side of the item.
PreReq10.png



Step 11.
Under the expanded section find the Application Development Features section, click on the heading so that it is highlighted. Click on the expand icon (Plus inside the Square) on the left side of the item.
PreReq11.png



Step 12.
Under the expanded item click on the boxes next to .NET Extensibility 4.x - ASP.NET 4.x - ISAPI Extensions - ISAPI Filters so that a checkmark shows in each box.
PreReq12.png



Step 13.
Under the expanded World Wide Web Services section find the Common HTTP Features section, click on the heading so that it is highlighted. Click on the expand icon (Plus inside the Square) on the left side of the item.
PreReq13.png



Step 14.
Under the expanded item click on the boxes next to Default Document - Directory Browsing - HTTP Errors - HTTP Redirection - Static Content so that a checkmark shows in each box.
PreReq14.png



Step 15.
Under the expanded World Wide Web Services section find the Security section, click on the heading so that it is highlighted. Click on the expand icon (Plus inside the Square) on the left side of the item.
PreReq15.png



Step 16.
Under the expanded item click on the boxes next to Basic Authentication - Request Filtering - Windows Authentication so that a checkmark shows in each box.
PreReq16.png



Step 17.
Once all options have been selected click on the OK button at the bottom of the Features window.
PreReq17.png



Step 18.
A confirmation screen may appear - select to Allow if it shows. A progress bar will show on the screen while the changes are made - wait until this is completed.
3164 10.png



Step 19.
Close all open Windows. Click on the Search icon next to the Windows Start button if the search field is not visible. Type in IIS Manager into the field.
PreReq18.png



Step 20.
A list of applications will appear above the search field - select the Internet Information Services (IIS) Manager app.
PreReq19.png



Step 21.
On the IIS Manager window find the Connections section. Under that heading you will see your computer name - click on the expand icon on the left side of the heading.
PreReq20.png



Step 22.
Under the expansion find the Application Pools heading - click on it so that it is highlighted.
PreReq21.png



Step 23.
On the right side of the Connections section you will see a list of Application Pools. Find the Default App Pool in the list - click on it so that it is highlighted.
PreReq22.png



Step 24.
On the right side of the Application Pools section you will see some section/headings. Find the Edit Application Pool heading - click on the Advanced Settings option under the heading.
PreReq23.png



Step 24.
A Settings Window will show. Find the General section. Under this section find the .NET CLR Version option - select v4.0 for the option on the right side. Find the Enable 32-Bit Applications option - select True for the option on the right side.
PreReq24.png



Step 24.
Move down the window until you find the Process Model section. Under this section find the Identity option - select LocalSystem for the option on the right side.
PreReq25.png



Step 25.
Once those options are set - click on the OK button at the bottom of the window.
PreReq26.png



Step 26.
Close all open windows. Return to the Installation Page and move on Step #2. Click Here for the Installation Page.



RelatedHowTos.png
Select a Guide Here
System Layout for IT Considerations/Information Purposes
Minimum Requirements - Customer Providing the Computer or Server
Installation Instructions for Mini PC Provided by VersaCall
Installation Instructions for Standard PC Provided by VersaCall
Installation Insructions for Rack Mount Server Provided by VersaCall



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