VT3000 - IT Considerations

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Overview The intent of this document is to explain the VT3000 system and any concerns related to IT. The VT3000 system is best utilized when it exists on the company network and is readily available to those that want to access it. The VersaCall Computer/Server DOES NOT require Internet access.

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Diagram

What Is the VersaCall (VT3000) System The VT3000 System is made up of a variety of software & hardware components that work together to monitor production & send communications. The components that will makeup your system depend on what is purchased. A Control Unit (Computer/Server where the VersaCall software is installed) is a requirement for all systems. The other components are purchased by customers dependent on what their specific needs are.

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1. Control Unit The Control Unit is a Computer or Server with a Windows OS where the VersaCall software is installed. There are 3 different options available. Provided By VersaCall - we will provide a Computer/Server running Windows 10 Professional, SQL Server Express & all VersaCall software installed. Provided By The Customer - you can elect to provide the Computer/Server where the VersaCall software will be installed. CLICK HERE to view the Minimum Requirements for a PC or Server. Customer Provided Virtual Server - you can elect to provide a Virtual Server for the VersaCall software to be installed. This server will need to exist on the same network as the facility using the system, an off-site virtual server is NOT recommended. CLICK HERE to view the Minimum Requirements for a Server. It is important to note that a virtual server has some limitations: 1. Coordinators & Paging Transmitters would have to be connected via ethernet instead of USB. 2. Phone Modems & 2-Way Radios cannot be used with a Virtual Server.

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2. Mesh Network The VT3000 system can utilize a variety of mesh devices: Call Stations, BSC Modules, Production Status Modules, Touch Input Modules, Wireless Switch Contact Modules, Wireless Lights, Wireless Audio Modules, etc. These devices all communicate on the mesh network. The mesh network is a proprietary technology (not to be confused with Wi-Fi or 802.11) that is loosely based on ZigBee (IEEE 802.15.4). It is a self-building mesh network meaning that as more devices are added to it, the coverage of that network is increased. It operates in the 920-928 MHz band. Indoors we typically can get about 300-500 feet per hop of coverage. A “hop” being the distance from one device to the next. A repeater can be utilized to increase coverage range.

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3. USB Coordinator For the system to communicate over the mesh network, it needs a Coordinator. A Coordinator communicates all information from the hardware devices (Call Station, BSC, PSM) to the Control Unit/VersaCall Software. This type of Coordinator is connected to the Control Unit via USB. A standard power outlet is required to power the device.

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4. Remote/Ethernet Coordinator For the system to communicate over the mesh network, it needs a Coordinator. A Coordinator communicates all information from the hardware devices (Call Station, BSC, PSM) to the Control Unit/VersaCall Software. This type of Coordinator is connected to the Control Unit via Ethernet. This utilizes a Serial-Over-Ethernet device to allow us to position the coordinator anywhere we want and connect it to the Control Unit through a TCP connection over the network. Remote Coordinators require a static IP address or DHCP Reserved address. A standard power outlet is required to power the coordinator & serial over ethernet device.

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5. USB Paging Transmitter A USB Paging Transmitter is an option you can purchase that will send text communications to individual pagers. This type of transmitter is connected to the Control Unit via USB connection. A standard power outlet is required to power the device.

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6. Remote/Ethernet Paging Transmitter A Remote/Ethernet Paging Transmitter is an option you can purchase that will send text communications to individual pagers. This utilizes a Serial-Over-Ethernet device to allow us to position the transmitter anywhere and connect it to the Control Unit through a TCP connection over the network. Remote Paging Transmitter require a static IP address or DHCP Reserved address. A standard power outlet is required to power the transmitter & serial over ethernet device.

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7. Phone Modem A Phone Modem is an option you can purchase that will make calls to individual phones and play an audio message. The most common use for this device is to play messages over a PA System. A Phone Modem connects to the Control Unit via USB and requires an analog phone line to make calls. This device cannot be used on a Virtual Server.

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8. 2-Way Radio A 2-Way Radio Module is an option that you can purchase that will play audio messages over your current radio channels. This device connects to the Control Unit via LPT port, the device cannot connect through any other input type. The Radio Module must be programmed by VersaCall to synch to your channels, we will require specific Frequency information from your facility. This device supports both Analog & Digital signals. A standard power outlet is required to power the Radio Module.

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9. Email & Text Messages The VersaCall software sends out Emails & Texts Message by using your SMTP/Email Server. This connection can be made using Anonymous or Authenticated criteria. We will need the assistance of your IT Department to get this setup correctly.

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Select a Guide Here Minimum Requirements - Customer Providing the Computer or Server VersaCall Software Installation Pre-Requisites Installation Instructions for Mini PC Provided by VersaCall Installation Instructions for Standard PC Provided by VersaCall Installation Insructions for Rack Mount Server Provided by VersaCall

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