Difference between revisions of "VT3000 - Delete Log Files"

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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
At certain times there may be a need to delete Log File(s) from the system. This guide will explain how to do accomplish that.
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|-align="center"
 
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=Requirements=
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
 
|
'''1.''' The VT3000 Core Software installed and running on your system.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
 
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'''2.''' The system will need to be running for at least an hour.
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
 
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<br>
=Instructions=
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'''1.''' Open the VT3000 web interface – log in with your user name and password – select Diagnostics – select Logs from the diagnostics page.
<br>
 
[[File:GeneralHeader.png]]
<gallery widths=83 heights=83>
<br>
File:3131_1.png
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:3131_2.png
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</gallery>
|<big>'''Overview'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
'''2.''' When the Logs page loads you will see a screen similar to the one below.
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|At certain times there may be a need to delete Log File(s) from the system. This guide will explain how to do accomplish that.
<gallery widths=720 heights=88>
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File:Log4.png
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</gallery>
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
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'''3.''' Select the Down arrow in the Log File field - select the file from the list that you want to remove.
|<big>'''Requirements'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
<gallery widths=720 heights=294>
|valign="top" |
File:Log2.png
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
</gallery>
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|style="text-align: center;" | '''See Requirements Here'''
 
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'''4.''' Once the file is selected click on the Delete icon on the right side of the Log File field.
|'''1.''' The VT3000 Core Software installed and running on your system.
 
|-
<gallery widths=700 heights=129>
|'''2.''' The system will need to be running for at least one hour.
File:Log11.png
|}
</gallery>
|}
 
|}
 
<br>
'''5.''' There will not be any message displayed stating that the file was removed it will be automatically deleted. You can only remove 1 file at a time. Repeat Steps 3 & 4 to remove additional Log Files.
----
 
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<br>
 
[[File:VideoHeader.png]]
=Step by Step Guides=
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
[[VT3000 - Access Log Files|Access & View Log Files]]
|-
 
|<big>'''Video'''</big>
[[VT3000 - Email Log Files|Email Log Files]]
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
[[VT3000 - Download Log Files|Download a Zip File of All Log Files]]
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|align=center|<embedvideo service="youtube">https://www.youtube.com/watch?v=kfTG7AAlU30</embedvideo>
 
|}
 
|}
=Having Trouble?=
<br>
 
----
<gallery widths=150px>
----
File:ticketicon.png|Submit a Service Ticket|link=https://www.versacall.com/customer-support/service-ticket/
<br>
</gallery>
[[File:InstructionHeader.png]]
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 1.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Open the VT3000 web interface – select VT3000 Core Software - log in – select Diagnostics – select Logs.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:3131_1.png|center|83px]] || [[File:3131_2.png|center|83px]]
|-
|style="text-align:center" | '''Diagnostics''' ||style="text-align:center" | '''Logs'''
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 2.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|After the Logs page loads - select the Down arrow in the Log File field.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Log1.png|center|724px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Log that you want to Remove from the list.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Log2.png|center|720px]]
|}
|}
|}
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<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Once the file is selected click on the Delete icon on the right side of the Log File field.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:Log11.png|center|700px]]
|}
|}
|}
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<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|There will not be any message displayed stating that the file was removed it will be automatically deleted. You can only remove 1 file at a time. Repeat Steps 3 & 4 to remove additional Log Files.
|}
|}
<br>
----
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<br>
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|[[VT3000 - Access Log Files|Access to Log Files]]
|-
|[[VT3000 - Email Log Files|Instructions on Emailing Log Files]]
|-
|[[VT3000 - Download Log Files|Instructions on Downloading Log File(s)]]
|}
|}
|}
<br>
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<br>
{|style="margin:auto;"
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[[File:SearchHeader.png|center]]
|align="center" |
{|class="wikitable"
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|<inputbox>type=search</inputbox>
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<br>
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<br>
[[File:VC Footer.png|center]]
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
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|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
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|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}
<br>
[[Category:VT3000 Core Software]]
[[Category:Diagnostics]]
[[Category:Logs]]

Latest revision as of 19:24, 20 April 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
At certain times there may be a need to delete Log File(s) from the system. This guide will explain how to do accomplish that.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. The system will need to be running for at least one hour.



VideoHeader.png

Video



InstructionHeader.png

Step 1.
Open the VT3000 web interface – select VT3000 Core Software - log in – select Diagnostics – select Logs.
3131 1.png
3131 2.png
Diagnostics Logs



Step 2.
After the Logs page loads - select the Down arrow in the Log File field.
Log1.png



Step 3.
Select the Log that you want to Remove from the list.
Log2.png



Step 4.
Once the file is selected click on the Delete icon on the right side of the Log File field.
Log11.png



Step 5.
There will not be any message displayed stating that the file was removed it will be automatically deleted. You can only remove 1 file at a time. Repeat Steps 3 & 4 to remove additional Log Files.



RelatedHowTos.png
Select a Guide Here
Access to Log Files
Instructions on Emailing Log Files
Instructions on Downloading Log File(s)

|}


SearchHeader.png

 



VC Footer.png
Follow Us On LinkedIn View our Blog


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