Difference between revisions of "VPIV Incidents Tag"

From Versacall Support
Jump to navigation Jump to search
Line 1: Line 1:
=Number of Incidents Tag=
=Number of Incidents Tag=
This tag is used to tally up the number of times a monitoring point has been activated.
This tag is used to tally up the number of times a monitoring point has been activated.
----




==Name & Functionality==
=Requirements=


[[File:Incidents1.png]]
'''1.'''  Any monitoring point type can be selected with this tag.  


'''1. Name''' - enter a name.


'''2. Functionality''' - select Number of Incidents.
=Name & Functionality=


<gallery widths=403 heights=66>
File:Incidents1.png
</gallery>


==Time Settings - Current Shift==
    '''1.  Name''' - enter a name.
    '''2.  Functionality''' - select Number of Incidents.


[[File:TimeShift.png]]


'''1. Active Only''' - select to only show current active time.
=Time Settings - Current Shift=


'''2. Time Period''' - select Current Shift.
<gallery widths=500 heights=127>
File:Incidents2.png
</gallery>


'''3. Schedule''' - select the appropriate schedule containing the shift times.
    '''1.  Time Period''' - select Current Shift.
    '''2. Schedule''' - select the appropriate schedule containing the shift times.
    '''3.  Data Range''' - there are 6 options.
          '''a. Current Day''' - show number of incidents for the current day.
          '''b. Current Week''' - show number of incidents for the current week.
          '''c. Current Month''' - show number of incidents for the current month.
          '''d. Day Span''' - enter the From and To day range.
          '''e. Week Span''' - enter the From and To week range.
          '''f. Month Span''' - enter the From and To month range.


'''4. Data Range''' - there are 6 options.


    '''a. Current Day''' - show number of incidents for the current day.
=Time Settings - 24 Hour=
    '''b. Current Week''' - show number of incidents for the current week.
    '''c. Current Month''' - show number of incidents for the current month.
    '''d. Day Span''' - enter the From and To day range.
    '''e. Week Span''' - enter the From and To week range.
    '''f. Month Span''' - enter the From and To month range.
----


<gallery widths=500 heights=127>
File:Incidents3.png
</gallery>


==Time Settings - 24 Hour==
    '''1.  Active Only''' - not available for Number of Incidents.
    '''2.  Time Period''' - select 24 Hour.
    '''3.  Schedule''' - select the appropriate schedule containing the shift times.
    '''4.  Data Range''' - there are 6 options.
          '''a. Current Day''' - show number of incidents for the current day.
          '''b. Current Week''' - show number of incidents for the current week.
          '''c. Current Month''' - show number of incidents for the current month.
          '''d. Day Span''' - enter the From and To day range.
          '''e. Week Span''' - enter the From and To week range.
          '''f. Month Span''' - enter the From and To month range.


[[File:Time24.png]]


'''1. Active Only''' - not available for Number of Incidents.
=Time Settings - Specific Shift=


'''2. Time Period''' - select 24 Hour.
<gallery widths=500 heights=127>
File:Incidents4.png
</gallery>


'''3. Schedule''' - select the appropriate schedule containing the shift times.
    '''1.  Active Only''' - not available for Number of Incidents.
    '''2.  Time Period''' - select Specific Shift.
    '''3. Schedule''' - select the appropriate schedule containing the shift times.
    '''4.  Shift''' - select the appropriate shift based on the selected schedule
    '''5.  Data Range''' - there are 6 options.
          '''a.  Current Day''' - show number of incidents for the current day.
          '''b.  Current Week''' - show number of incidents for the current week.
          '''c.  Current Month''' - show number of incidents for the current month.
          '''d.  Day Span''' - enter the From and To day range.
          '''e.  Week Span''' - enter the From and To week range.
          '''f.  Month Span''' - enter the From and To month range.


'''4. Data Range''' - there are 6 options.


    '''a. Current Day''' - show number of incidents for the current day.
=Time Settings - Span=
    '''b. Current Week''' - show number of incidents for the current week.
    '''c. Current Month''' - show number of incidents for the current month.
    '''d. Day Span''' - enter the From and To day range.
    '''e. Week Span''' - enter the From and To week range.
    '''f. Month Span''' - enter the From and To month range.
----


<gallery widths=500 heights=127>
File:Incidents5.png
</gallery>


==Time Settings - Specific Shift==
    '''1.  Active Only''' - not available for Number of Incidents.
    '''2.  Time Period''' - select Span.
    '''3.  From''' - enter the number of seconds to go back to start the span.
    '''4.  To''' - enter the number of second to go back to the end of the span.
    '''5.  Schedule''' - select the appropriate schedule.


[[File:TimeSpecific.png]]


'''1. Active Only''' - not available for Number of Incidents.
=Data Source - Monitoring Point=


'''2. Time Period''' - select Specific Shift.
<gallery widths=435 heights=141>
File:Incidents6.png
</gallery>


'''3. Schedule''' - select the appropriate schedule containing the shift times.
    '''1.  Data Source''' - select Monitoring Point.
    '''2.  Device''' - select the Device configured with the monitoring point.
    '''3. Monitoring Point''' - select the monitoring point to gather incident data from.


'''4. Shift''' - select the appropriate shift based on the selected schedule


'''5. Data Range''' - there are 6 options.
=Data Source - Filter Group=


    '''a. Current Day''' - show number of incidents for the current day.
<gallery widths=435 heights=141>
    '''b. Current Week''' - show number of incidents for the current week.
File:Incidents7.png
    '''c. Current Month''' - show number of incidents for the current month.
</gallery>
    '''d. Day Span''' - enter the From and To day range.
    '''e. Week Span''' - enter the From and To week range.
    '''f. Month Span''' - enter the From and To month range.
----


    '''1.  Data Source''' - select Filter Group.
    '''2.  Group''' - select the filter group to gather incident data from.


==Time Settings - Span==


[[File:TimeSpan.png]]
=Data Source - Device=


'''1. Active Only''' - not available for Number of Incidents.
<gallery widths=435 heights=141>
File:Incidents8.png
</gallery>


'''2. Time Period''' - select Span.
    '''1.  Data Source''' - select Device.
    '''2. Device''' - select the device to gather incident data from.


'''3. From''' - enter the number of seconds to go back to start the span.


'''4. To''' - enter the number of second to go back to the end of the span.
=Result - Integer=


'''4. Schedule''' - select the appropriate schedule.
<gallery widths=193 heights=40>
----
File:Incidents9.png
</gallery>


    '''1.  Result''' - select Integer - the number of incidents is always a whole number.


==Time Options==


[[File:VPIVOverlap.png]]
=Having Trouble?=


'''1. Exclude Overlap''' - select to omit all overlapping time from anywhere.
<gallery widths=150px>
 
File:ticketicon.png|Submit a Service Ticket|link=https://www.versacall.com/customer-support/service-ticket/
'''2. All Time''' - select to include all time regardless of shift configuration.
</gallery>
 
'''3. Shift Time''' - select to include all shift time regardless of breaks.
 
'''4. Shift/Non-Break Time''' - select to include all shift time without break time.
----
 
 
==Data Source - Monitoring Point==
 
[[File:DataMonitor.png]]
 
'''1. Data Source''' - select Monitoring Point.
 
'''2. Device''' - select the Device configured with the monitoring point.
 
'''3. Monitoring Point''' - select the monitoring point to gather incident data from.
----
 
 
==Data Source - Filter Group==
 
[[File:VPIVDataFilter.png]]
 
'''1. Data Source''' - select Filter Group.
 
'''2. Group''' - select the filter group to gather incident data from.
----
 
 
==Data Source - Device==
 
[[File:DataDevice.png]]
 
'''1. Data Source''' - select Device.
 
'''2. Device''' - select the device to gather incident data from.
----
 
 
==Result - Integer==
 
[[File:ResultInteger.png]]
 
'''1. Result''' - select Integer - the number of incidents is always a whole number.
----

Revision as of 17:33, 12 August 2019

Number of Incidents Tag

This tag is used to tally up the number of times a monitoring point has been activated.


Requirements

1. Any monitoring point type can be selected with this tag.


Name & Functionality

    1.  Name - enter a name.
    2.  Functionality - select Number of Incidents.


Time Settings - Current Shift

    1.  Time Period - select Current Shift.
    2.  Schedule - select the appropriate schedule containing the shift times.
    3.  Data Range - there are 6 options.
         a. Current Day - show number of incidents for the current day.
         b. Current Week - show number of incidents for the current week.
         c. Current Month - show number of incidents for the current month.
         d. Day Span - enter the From and To day range.
         e. Week Span - enter the From and To week range.
         f. Month Span - enter the From and To month range.


Time Settings - 24 Hour

    1.  Active Only - not available for Number of Incidents.
    2.  Time Period - select 24 Hour.
    3.  Schedule - select the appropriate schedule containing the shift times.
    4.  Data Range - there are 6 options.
         a. Current Day - show number of incidents for the current day.
         b. Current Week - show number of incidents for the current week.
         c. Current Month - show number of incidents for the current month.
         d. Day Span - enter the From and To day range.
         e. Week Span - enter the From and To week range.
         f. Month Span - enter the From and To month range.


Time Settings - Specific Shift

    1.  Active Only - not available for Number of Incidents.
    2.  Time Period - select Specific Shift.
    3.  Schedule - select the appropriate schedule containing the shift times.
    4.  Shift - select the appropriate shift based on the selected schedule
    5.  Data Range - there are 6 options.
         a.  Current Day - show number of incidents for the current day.
         b.  Current Week - show number of incidents for the current week.
         c.  Current Month - show number of incidents for the current month.
         d.  Day Span - enter the From and To day range.
         e.  Week Span - enter the From and To week range.
         f.  Month Span - enter the From and To month range.


Time Settings - Span

    1.  Active Only - not available for Number of Incidents.
    2.  Time Period - select Span.
    3.  From - enter the number of seconds to go back to start the span.
    4.  To - enter the number of second to go back to the end of the span.
    5.  Schedule - select the appropriate schedule.


Data Source - Monitoring Point

    1.  Data Source - select Monitoring Point.
    2.  Device - select the Device configured with the monitoring point.
    3.  Monitoring Point - select the monitoring point to gather incident data from.


Data Source - Filter Group

    1.  Data Source - select Filter Group.
    2.  Group - select the filter group to gather incident data from.


Data Source - Device

    1.  Data Source - select Device.
    2.  Device - select the device to gather incident data from.


Result - Integer

    1.  Result - select Integer - the number of incidents is always a whole number.


Having Trouble?