Difference between revisions of "VT3000 - Download Log Files"
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|<big>'''Overview'''</big> | |||
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|When a VersaCall Technician or an Administrator is troubleshooting an issue he/she may need to get a download of all your Log Files in the system. This guide will explain how to download a zip file of those logs. This method will be used if you do not have email setup on your server or if the file is to big for your email server to send through the VersaCall software. | |When a VersaCall Technician or an Administrator is troubleshooting an issue he/she may need to get a download of all your Log Files in the system. This guide will explain how to download a zip file of those logs. This method will be used if you do not have email setup on your server or if the file is to big for your email server to send through the VersaCall software. | ||
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|<big>'''Requirements'''</big> | |||
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|style="text-align: center;" | '''See Requirements Here''' | |||
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|'''1.''' The VT3000 Core Software installed and running on your system. | |'''1.''' The VT3000 Core Software installed and running on your system. | ||
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|'''2.''' The system will need to be running for at least one hour. | |'''2.''' The system will need to be running for at least one hour. | ||
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=<big>'''Video'''</big>= | {|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | ||
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[[File:Download All Logs.mkv| | |<big>'''Video'''</big> | ||
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|[[File:Download All Logs.mkv|center|775px]] | |||
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=<big>'''Instructions'''</big>= | =<big>'''Instructions'''</big>= | ||
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|style="text-align: center;" | '''Select a Guide Here''' | |||
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|[[VT3000 - Access Log Files|Access to Log Files]] | |[[VT3000 - Access Log Files|Access to Log Files]] | ||
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|[[VT3000 - Delete Log Files|Instructions on Deleting Log File(s)]] | |[[VT3000 - Delete Log Files|Instructions on Deleting Log File(s)]] | ||
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Revision as of 16:11, 26 September 2022
Overview
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Requirements
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Video
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Instructions
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