VT3000 Routing

General Information

• A route is a series of escalations/levels separated by a time interval.
• Each escalation/level can have one or more specific outputs assigned to them.
• This allows the user to specify when specific people are notified about an alarm/call.

Basic Functionality

Add a Route - Select the "Add" button at the bottom of the Routes list.

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Edit a Route - Select an existing Route from the list. Select the "Edit" button.

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Delete a Route - Select an existing Route from the list. Select the "Delete" button.

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Copy a Route - Select an existing Route from the list. Select the "Copy" button.

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Routing Properties

• After selecting to Add, Edit, or Duplicate a Route - the Properties section will load.

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• Route ID - created/generated by the VersaCall Software.
• Route Name - enter a name for the Route.
• Repeat Last Escalation - select to repeat any communications setup on the last escalation.
• Send Communications - select to send communications & escalate only during scheduled time.
• Send - Always - send communications & escalate regardless of scheduled times.
• Send - Only During Scheduled Time - send communications & escalate only during scheduled times. Will not send communications on Breaks.

Escalation Properties

Icon Functionality

• Once the Route Properties are setup, select the Escalations tab.
• Escalations allow the user to setup what outputs receive communications and when.

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  Add an Escalation
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  Delete an Escalation
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  Duplicate an Escalation
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  Copy an Escalation
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  Paste an Escalation
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  Move an Escalation Up
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  Move an Escalation Down

Setup

• Duration (s) - enter the number of Seconds that should elapse before the next escalation level is started.
• Description - enter a description of the escalation level if needed.

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Available List

• Select - when this option is selected the user will see a list of all available outputs.
• Search - when this option is selected the user will be able to enter a keyword to search outputs.

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Included List

• All the outputs that have been added to the escalation will show in the Included list.

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Add/Remove Outputs

• Add - to add outputs to an escalation, select the outputs from the "Available" list and select the "Add" button.
• Remove - to remove outputs from an escalation, select the outputs from the "Included" list and select the "Remove" button.

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