VT3000 - Install - Virtual Client

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Revision as of 17:13, 7 August 2017 by SupportAdmin (talk | contribs)
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The Virtual Client is a program used on a separate PC that allows the user to interact with PC Call Stations, PC Input Modules and PC BSC Modules. NOTE: the PC that you will be loading the Virtual Client on must be on the same Network as the VersaCall computer/server.


On the Computer you want to view the PC Module on:


1. Open the VT3000 web interface – select VT3000 - log in – select Configuration – select Devices.

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2. Click on the "Download Virtual Client" link.

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3. Select Save As from the Windows prompt.

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4. Select to save to the Desktop - select Save button.

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5. On the Desktop - locate the "VirtualDeviceClient.msi" file - double click on the file.

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6. Select the Next button on the Welcome window.

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7. Installation Options:

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    a. Folder - leave as default unless you are using a hard drive other than C.
    b. Everyone - if the client is to be used by anyone signing on to the computer.
    c. Just Me - only the user installing the client can use it.

Make the selections needed - select the Next button.

8. Select the Next button on the Confirmation window.

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9. Select Yes or Allow on Windows security message.

10. Select the Close button on the Complete window.

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11. Select the Virtual Device Client icon on the desktop.

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12. Press the "Ctrl" button when the Virtual Client window appears - select File on the window.

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13. Select Settings.

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14. Enter in the IP address of the VT3000 computer in the field provided – select the Save button.

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15. A list of available PC Modules will populate in the Client window - select the device to view - select the Use button.

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16. The module will look similar the screen shots below.

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17. Virtual Client Options - select View on the window:

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    a. Fullscreen – Client window will take up all space on the screen.
    b. Always On Top – Client window will be on the top of all other open windows. 
    c. Hide Menu Bar – will remove the menu bar (File, View, Help).
    d. Refresh – will manually refresh the Client window.

19. Select Help on the window - will show the Client version and VersaCall contact information.

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