VT3000 Logs
Overview
This section is used to view, print, delete and download log files related to the VT3000 system. A VersaCall Technician may require specific log files when diagnosing an issue.
Logs/File Selection
Once the Logs page loads, there will be a few options available to allow the user to navigate to the correct log file.
1. VersaCall Logs - selecting this option will provide a list of all the logs related to the VT3000 software.
2. System Logs - selecting this option will provide a list of all the logs related to Windows and the computer/server.
3. Log File - use the drop down arrow in the field to get a list of all available log files.
Icons - Log File Section
1. 
- select icon to delete the selected log file.
2. 
- select icon to download a copy of the selected log file.
Icons - Page Section
1. 
- select icon to pause the default log file refresh rate of 15 seconds. The icon will be opaque when not in use.
2. 
- select icon to stop the default log file refresh rate. The icon will be opaque when not in use.
3. 
- select icon to manually refresh all log files.
4. - select icon to download a zip file containing all the log files.
5. 
- select icon to send a zip file containing all the log files to VersaCall Support.
Step by Step Guides
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