VRS - Create an Average Response Time Report
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Instructions
Below are the options shown when creating an Average Response Time report. Visit the New Report page Click Here for more information on any individual step.
1. Select Category - Communications. Click on the thumbnail for more information.
2. Select a Template - Average Response Time. Click on the thumbnail for more information.
3. Select a Variant - There are multiple variants and each template has a specific number of variants. Click on the thumbnail for more information.
Show Information by Data Field
Show Data by Day
Show Data by Device
Show Data by Group
Show Data by Alarm
Show Data by Month
Show Data by Shift
Show Data by as aTable
Show Data by Week
4. Select the Date Range - Choose which date(s) you want the report to cover.
Dates - supports a range of 1 to 60 days.
Weeks - supports a range of 1 to 8 weeks.
Months - supports a range of 1 to 3 months.
5. Select a Data Source(s) - This will include all data from the selected devices in the report.
Everything - For this option, you will able to see the information for all the devices configured in VT3000.
Input Devices - For this option you can select a specific device to be included.
Filter Groups - Select a preset filter group to be applied.
6. Time Frame - Select what time(s) to include.
None - Provides information for the entire day as defined by the schedule.
Shifts - Provides information of a specific shift as defined by the schedule created in VT3000.
Specified - Provides information for a specific time frame defined in the fields provided.
7. Options - The following will be available:
Report Title - This is the title on top of the generated report.
Good Resolve Time - Any resolve time less than the specified time (minutes) is considered good - shown in green.
Poor Response Time - Any resolve time greater than the specified time (minutes) is considered poor - shown in red.
Minimum Duration - Exclude any events with a duration (minutes) shorter than the time specified.
Y-Axis Description - This is the description of the Y axis on the generated report.
Y-Axis2 Description - This is the description of the second Y axis on the generated report.
Show Values - This option is to show the values on the chart.
Template Theme - Select a color theme for chart series if you have saved one.
8. Summary - A selected options will show from the previous steps. Select the Run button if all selections are correct.
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