VRS - Create a Number of Incidents Report

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Overview
Reports generated with this template show the total number of occurrences of a specific Alarm/Call.
Requirements
1. The VT3000 Core Software installed and running on your system.
2. The VersaCall Reporting Software II installed and running on your system.
3. The Number of Incidents Report template loaded in the VRS II Software.

Instructions

Below are the options shown when creating a Number of Incidents report. Visit the New Report page Click Here for more information on any individual step.


Step 1. Select Category. Communications. Click on the thumbnail for more information.



Step 2. Select a Template. Number of Incidents. Click on the thumbnail for more information.



3. Select a Variant - There are multiple variants and each template has a specific number of variants. Click on the thumbnail for more information.



4. Select the Date Range - Choose which date(s) you want the report to cover.

    Dates - supports a range of 1 to 60 days.
    Weeks - supports a range of 1 to 8 weeks.
    Months - supports a range of 1 to 3 months.


5. Select a Data Source(s) - This will include all data from the selected devices in the report.

    Everything - For this option, you will able to see the information for all the devices configured in VT3000.
    Input Devices - For this option you can select a specific device to be included.
    Filter Groups - Select a preset filter group to be applied.


6. Time Frame - Select what times to include.


    None - Provides information for the entire day as defined by the schedule.
    Full Day - Provides information for a specific schedule (start time to end time).
    Shifts - Provides information of a specific shift(s) as defined by the schedule.
    Specified - Provides information for a specific time frame defined in the fields provided.


7. Options - The following will be available:

    Report Title - This is the title on top of the generated report.
    Minimum Duration - Exclude any events with a duration (minutes) shorter than the time specified.
    Y-Axis Description - This is the description of the Y axis on the generated report.
    Compare By - Select how to compare the data.
         Device - Data will separate by device name.
         Group - Data will separate by group name.
         Shift - Data will separate by shift name.
         Monitoring Point -  Data will separate by monitoring point name.
    Show Values - This option is to show the values on the chart.
    Template Theme -  Select a color theme for chart series if you have saved one.


8. Summary - A selected options will show from the previous steps. Select the Run button if all selections are correct.




Related - Step by Step Guides
Run an Average Resolve Time Report
Run an Average Response Time Report
Run a Downtime Barchart Report
Run a Downtime Break Down Report
Run a Downtime Percent Report
Run a Downtime Pie Chart Report
Run a Downtime by Reason Code Report
Additional Help
Submit a Ticket - https://www.versacall.com/customer-support/service-ticket
Training Videos - https://www.versacall.com/training