Call Support at 858-677-6766 ext. 210
Overview
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After selecting to Create New Report on the VRS main page, the user will see 8 steps. These steps are the same for any report, only the options in the steps change based on the template selected.
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Steps & Options
Step 1
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Select the Category/Group of the template you wish to use.
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Click on one of the Category/Group Icons for an overview of the templates available in that group.
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Step 2
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Select the Specific Template to be used, there will be different options based on the category selected.
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Click on one of the Icons for an image/example of the report.
Downtime Reports
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Production Reports
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Step 3
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Select the Variant (how data will be displayed) to be used on the report.
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Click on one of the Icons for an explanation of the Variant.
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Step 4
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Select the Date Range to be used on the report.
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Dates - select the specific From and To date from a calendar.
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Weeks - select the From and To year - select the From and To week of the year.
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Months - select the From and To year - select the From and To month of the year.
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Years - select the From and To year.
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Step 5
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Select the Source (Devices) to be used on the report.
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Everything - report will include all input devices - no selection required. |
Input Devices - using the list, select the device(s) to be included in the report.
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Filter Groups - using the list, select the group(s) to be included in the report.
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Step 6
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Select the Time Frame, based on a Schedule or Shift(s), to be used on the report.
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None - data will not be filtered by time - no selection required. |
Full Day - select the Schedule - data will be filtered by Start of day until the End of day.
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Shifts - select the Schedule - select the Shift(s) - data will be filtered by the shift(s) selected. |
Specified - enter the From & To time - data will be filtered by the times entered.
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Step 7
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Depending on the template selected, there will be multiple options available. Below is a description of each option.
Report Title - enter a name for the report or leave as default.
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Good Response Time - enter a number of seconds to show as a good response time. Will show as a green background on the report.
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Poor Response Time - enter a number of seconds to show as a poor response time. Will show as a red background on the report.
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Good Resolve Time - enter a number of seconds to show as a good resolve time. Will show as a green background on the report.
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Poor Resolve Time - enter a number of seconds to show as a poor resolve time. Will show as a red background on the report.
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Minimum Duration - enter the number of seconds the duration must be to show on the report. Anything below this number will not show on the report.
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Y Axis Description - enter a name for the Y axis values on the left side of the graph.
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Y Axis 2 Description - enter a name for the Y axis values on the right side of the graph.
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Show Value - select to show the values, of the bars on the graph, or to hide them.
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Exclude Break Time - select to include or exclude the break time in the report.
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Template Theme - if a theme has been created, it can be selected in this field.
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Step 8
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A summary of all the options that were selected in the steps will be presented.
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This is an example of the summary. |
Select the Run button to run the report. Select the Prev button to go back and change the settings on a specific step.
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