VRS Support

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Overview The VRS Support page allows the user to fill out a form, that will be sent to VersaCall Support, for help. The VersaCall computer/server must be set up to send emails. This would mean you are currently sending email notifications in VT3000 or you are sending automated reports to email addresses.

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Basic Functionality After selecting the Support icon from the VRS II home page, you will find the following options. Your Name - enter the name of the person VersaCall should contact about the submission. Email - enter the email address that VersaCall should send correspondence to about the submission. Phone Number - enter the phone number that VersaCall should call about the submission. Notes - use the notes section to describe, in detail, the issue or question that you need assistance with. Return - Button - select to return to the VRS II main page. Submit - Button - select to send the submission to VersaCall Support.

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