VT3000 System Settings

From Versacall Support
Jump to navigation Jump to search
Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png


General Information

  • This section of the software allows the user to change Global Admin Settings, Service Settings and Web Interface Settings.


Global Settings

  • Use this section to access the System Name, License, Debug Mode, Database Locations and Email Settings.


General Information/Settings
  • System Name - enter a name for the VT3000 system.
  • System Key - this key is generated when the software is installed.
  • Product Key - this is provided by VersaCall - contact support if this field is blank.
  • Debug Mode - select this when instructed by a VersaCall Technician - this feature should not be selected by default.


Database Location
There are 3 database detail options - Administration, Configuration and Events. Use the arrow expansion icons to view all details for each database.


Database Details
  • Database Type - currently the only option available for selection is SQL Server.
  • SQL Server Name - enter the name of the SQL Server where the databases are being stored. By default, the address will read 127.0.0.1\SQLEXPRESS.
  • Database Name - by default the database names will be VT3000_Administration, VT3000_Configuration and VT3000_Events.
  • User Name - enter the username for the account setup on SQL Server.
  • Password - enter the password assigned to the username.


Email Settings
There are 3 types available - Disabled, Anonymous SMTP and Authenticated SMTP. Each selection will have the same fields shown but certain fields will not be available on Disabled and Anonymous SMTP.
  • Outgoing Type - select Disabled, Anonymous SMTP or Authenticated SMTP.
  • Outgoing Server - enter the name of the outgoing email server.
  • Outgoing Port - enter the outgoing email server port.
  • User Name - when using authenticated SMTP - enter the user name of the email account.
  • Password - when using authenticated SMTP - enter the password for the email account.
  • From Display Name - enter the name to be shown when using text messages.
  • From Email Address - enter the email address to be shown when using email.
  • Use Secure Socked Layer (SSL) - if your system requires SSL select this option.
  • Subject - enter what will show on the subject line.
  • Tagline - enter what will show at the bottom of all texts and emails. By default, this is set to date and time.


System Monitoring
This section is used to setup the monitoring of devices communicating with the system. You can monitor for errors or when communications have stopped.
  • Option - Do Not Monitor - select this option if you do not want to monitor your devices.
  • Option - Errors Only - select this option to monitor devices for SD Card Errors, Low Battery or Communications Not Received.
  • Option - Everything - select this option to monitor for Errors & if the device has stopped communicating with the coordinator.
  • Output - select the Output or Group that you want to send a communication to when there is an issue.


Service Settings

  • The Service Settings page has 4 tabs available. Each tab will allow the user to edit a specific function in the software.


General - Control Center
Do Not alter any of the Control Center Settings unless instructed to by a VersaCall Technician.
  • Control Center Address - the control center is software the communicates with all VersaCall software components - this is the server location.
  • Control Center Port - this is the port that the control center uses to communicate.
  • IACP Port - this is a specific port designated by the software - do not alter.
  • Text-to-Speech - when using a phone modem or 2 way radio to communicate without audio files, select the Windows voice to be used when reading the communication messages.


Coordinator
Use this tab to add or edit coordinators.
Coordinator Home Page
List will show all Coordinators installed on the system.
Selecting a USB Coordinator from the list will open a Properties interface similar to the image below.
Selecting a Remote (RS-232) Coordinator from the list will open a Properties interface similar to the image below.
Selecting a Remote X2 - RealPort Coordinator from the list will open a Properties interface similar to the image below.


Paging Transmitter
Use this tab to add or edit paging transmitters.
Paging Transmitter Home Page
List will show all Paging Transmitters installed on the system.
Selecting a USB 12-62 Paging Transmitter from the list will open a Properties interface similar to the image below.
Selecting a Remote 12-62 Paging Transmitter from the list will open a Properties interface similar to the image below.
Selecting a USB 20-62 Paging Transmitter from the list will open a Properties interface similar to the image below.
Selecting a Remote 20-62 Paging Transmitter from the list will open a Properties interface similar to the image below.


Audio Out
Use this tab to add or edit phone modems and/or 2-way radios.
Phone Modem Home Page
2-Way Radio Home Page
Image below shows a 2-Way Radio Setup.


Keyword Search

Type Subject or Key Word to Query Archives


VC Footer.png
Follow Us On LinkedIn View our Blog