Difference between revisions of "VersaCall Reporting Software II"

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='''Download PDF Version'''=
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Includes all pages from all sections of the manual.
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|<big>'''Overview'''</big>
<gallery>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
File:PDFIcon.png|link=http://support.versacall.com/images/a/ab/VRS_II_Manual.pdf
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|The VersaCall Reporting Software II (VRS II) package is an add-on to the VT3000 System that allows for the display and interpretation of captured data. For general reporting requirements, VRS II users can purchase standard templates and configure the reports to suit their needs. For more specific requirements, VRS II users can purchase custom templates that are tailored to their needs. With tools such as Automated Reports and Saved Reports, VRS II provides management with a fast and uncomplicated way to see productivity on the floor.
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|<big>'''PDF Download'''</big>
{|style="margin:left; width: 650px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
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|style="text-align:center" | <u>'''Click on the icon below for a PDF version of the VRS II - VersaCall Reporting Software Manual.'''</u>
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|[[File:PDFIcon.png|center|link=http://support.versacall.com/images/a/ab/VRS_II_Manual.pdf]]
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='''VRS II'''=
The VersaCall Reporting Software II (VRS II) package is an add-on to the VT3000 System that allows for the display and interpretation of captured data.  For general reporting requirements, VRS II users can purchase standard templates and configure the reports to suit their needs.  For more specific requirements, VRS II users can purchase custom templates that are tailored to their needs.  With tools such as Automated Reports and Saved Reports, VRS II provides management with a fast and uncomplicated way to see productivity on the floor.
='''VRS II Templates'''=
Each VT3000 system purchase includes complimentary templates depending on the type of system. Templates are broken down into 5 separate groups:
    '''Communications''' - Average Response Time, Number of Incidents, and Average Resolve Time.
          [[VRS_-_Communications|'''<u>Click Here</u>''']] for examples.
    '''Down Time''' - Downtime, Downtime Breakdown, Downtime by Reason Code, Downtime Pie Chart, and Downtime % Comparison.
          [[VRS - Downtime|'''<u>Click Here</u>''']] for examples.
    '''Production''' - Equipment Timeline, Output, Shift Summary, Output Trend, Scrap by reason Code.
          [[VRS - Production|'''<u>Click Here</u>''']] for examples.
    '''Analytics''' - Availability, Performance – Cycle Time, Performance – Output, Performance – Rate, Quality, OEE Breakdown, and OEE.
          [[VRS - Analytics|'''<u>Click Here</u>''']] for examples.
    '''Export''' - Export to Excel.
          [[VRS - Export|'''<u>Click Here</u>''']] for examples.
Additional packages can be purchased either individually or bundled.  Custom reports are considered when the need arises for reports outside the scope of the standard reporting Templates.  Custom reports are quoted based on complexity.
='''Basic Functionality'''=
After selecting the VRS II button on the VT3000 home page and signing in with the username and password, the main page will load.
[[File:VRS1.png]]
On the page header there are multiple icons that offer specific functionality. '''Select an Icon''' (below) to navigate to the page for further information.
<gallery>
VRS5.png|link=VersaCall Reporting Software II
VRSSupport.png|link=VRS Support
VRSHelp.png|link=VRS Help
VRS6.png|link=VRS Options
VRS4.png|link=VRS New Report
</gallery>
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{|style="margin:left; width: 800px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
{|style="margin: auto; border-style: solid; border-width: 10px"
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|<big>'''Report Templates'''</big>
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{| class="article-table mw-collapsible mw-collapsed" data-expandtext="&#9660;" data-collapsetext="&#9650;"
!<span style="font-size:150%; color:#0645ad">Additional Help</span>
|-
|-
|'''Step by Step Guides''' - http://support.versacall.com/index.php?title=VT3000_How_To_Guides
|Each VT3000 system purchase includes complimentary templates depending on the type of system. Templates are broken down into 5 separate groups:
|-
|style="text-align:center" | <u>'''Click on one of the Group Icons for an overview of the templates available in that group.'''</u>
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center; width:775px;"
|-
|-
|'''Submit a Ticket''' - https://www.versacall.com/customer-support/service-ticket
|[[File:VRS49.png|140px|link=VRS - Communications]]
|-
|-
|'''Training Videos''' - https://www.versacall.com/training
|style="text-align:center" | Average Response Time, Number of Incidents, and Average Resolve Time
|}
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{|class="wikitable" style="background:white; align:center; width:775px;"
{|style="margin: auto; border-style: solid; border-width: 5px"
|align="center" |
{|class="wikitable"
!<span style="font-size:150%; color:#0645ad">Search</span>
|-
|-
|<inputbox>type=search</inputbox>
|[[File:VRS48.png|center|140px|link=VRS - Downtime]]
|-
|style="text-align:center" | Downtime, Downtime Breakdown, Downtime by Reason Code, Downtime Pie Chart, and Downtime % Comparison
|}
{|class="wikitable" style="background:white; align:center; width:775px;"
|-
|[[File:VRS46.png|center|140px|link=VRS - Production]]
|-
|style="text-align:center" | Equipment Timeline, Output, Shift Summary, Output Trend, Scrap by reason Code
|}
{|class="wikitable" style="background:white; align:center; width:775px;"
|-
|[[File:VRS45.png|center|140px|link=VRS - Analytics]]
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|style="text-align:center" | Availability, Performance – Cycle Time, Performance – Output, Performance – Rate, Quality, OEE Breakdown, and OEE
|}
{|class="wikitable" style="background:white; align:center; width:775px;"
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|[[File:VRS47.png|center|140px|link=VRS - Export]]
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|style="text-align:center" | Export to Excel
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<br>
{|style="margin:left; width: 800px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Basic Functionality'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|After selecting the VRS II button on the VT3000 home page and signing in with the username and password, the main page will load. On the page header there are multiple icons that offer specific functionality.
|-
|style="text-align:center" | <u>'''Click on one of the icons to navigate to the page for further information.'''</u>
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center; width:775px;"
|-
|[[File:VRS1.png|center|773px]]
|}
{|class="wikitable" style="background:white; align:center; width:775px"
|-
|[[File:VRS5.png|center|73px]] || [[File:VRS6.png|center|99px|link=VRS Options]]
|-
|style="text-align:center" | Select this icon anytime to return to the VRS II home page. || style="text-align:center" | Select the down arrow to access specific options.
|}
{|class="wikitable" style="background:white; align:center; width:775px"
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|[[File:VRSSupport.png|center|140px|link=VRS Support]] || [[File:VRSHelp.png|center|140px|link=VRS Help]]
|-
|style="text-align:center" | Select this icon anytime to submit a Support Ticket. || style="text-align:center" | Select this icon anytime to access the VRS II Wiki page.
|}
{|class="wikitable" style="background:white; align:center; width:775px"
|-
|[[File:VRS6.png|center|99px|link=VRS Support]]
|-
|style="text-align:center" | Select this icon to access specific options related to the VRS II Software.
|}
|}
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{|class="wikitable" style="text-align:center; background:#eaf3ff; width: 200px;"
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|[[Special:Categories|<big>'''Help by Category'''</big>]]
|}
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{|class="wikitable" style="text-align:center; background:#eaf3ff; width: 200px;"
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|[[VT3000_How To Guides|<big>'''Step by Step Guides'''</big>]]
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|valign="top" |
{|class="wikitable" style="text-align:center; background:#eaf3ff; width: 200px;"
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|[[https://www.versacall.com/customer-support/service-ticket|<big>'''Submit a Ticket'''</big>]]
|}
|valign="top" |
{|class="wikitable" style="text-align:center; background:#eaf3ff; width: 200px;"
|-
|[[https://www.versacall.com/training|<big>'''Training Videos'''</big>]]
|}
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{|style="margin:auto;"
|valign="top" |
{|class="wikitable" style="text-align:center; background:#eaf3ff; width: 800px;"
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|colspan="2"|<inputbox>
              type=search
              default=Search VersaCall Support
            </inputbox>
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Revision as of 14:40, 31 March 2022

Overview
The VersaCall Reporting Software II (VRS II) package is an add-on to the VT3000 System that allows for the display and interpretation of captured data. For general reporting requirements, VRS II users can purchase standard templates and configure the reports to suit their needs. For more specific requirements, VRS II users can purchase custom templates that are tailored to their needs. With tools such as Automated Reports and Saved Reports, VRS II provides management with a fast and uncomplicated way to see productivity on the floor.


PDF Download
Click on the icon below for a PDF version of the VRS II - VersaCall Reporting Software Manual.
PDFIcon.png



Report Templates
Each VT3000 system purchase includes complimentary templates depending on the type of system. Templates are broken down into 5 separate groups:
Click on one of the Group Icons for an overview of the templates available in that group.
VRS49.png
Average Response Time, Number of Incidents, and Average Resolve Time
VRS48.png
Downtime, Downtime Breakdown, Downtime by Reason Code, Downtime Pie Chart, and Downtime % Comparison
VRS46.png
Equipment Timeline, Output, Shift Summary, Output Trend, Scrap by reason Code
VRS45.png
Availability, Performance – Cycle Time, Performance – Output, Performance – Rate, Quality, OEE Breakdown, and OEE
VRS47.png
Export to Excel



Basic Functionality
After selecting the VRS II button on the VT3000 home page and signing in with the username and password, the main page will load. On the page header there are multiple icons that offer specific functionality.
Click on one of the icons to navigate to the page for further information.
VRS1.png
VRS5.png
VRS6.png
Select this icon anytime to return to the VRS II home page. Select the down arrow to access specific options.
VRSSupport.png
VRSHelp.png
Select this icon anytime to submit a Support Ticket. Select this icon anytime to access the VRS II Wiki page.
VRS6.png
Select this icon to access specific options related to the VRS II Software.



Help by Category
Step by Step Guides
[Submit a Ticket]
[Training Videos]

 
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