Difference between revisions of "VT3000 - Test - Output Group"

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<br>
=Instructions=
=<big>'''Instructions'''</big>=
 
<br>
'''1.''' Open the VT3000 web interface – log in – select Communications.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
<gallery widths=85 heights=85>
|<big>'''Step 1.'''</big>
File:3116 1.png|Communications
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
</gallery>
|valign="top" |
 
|-
 
|Open the VT3000 web interface – log in – select Communications.
'''2.''' Communication Options:
{|style="margin:left;"
 
|valign="top" |
<gallery widths=291 heights=311>
{|class="wikitable" style=" align="center; " background:white;"
File:TestGroup1.png
|-
</gallery>
|[[File:3117_1.png|center|85px]]
 
|-
    '''a. Destination Type''' – select type of output to test.
|style="text-align:center" | '''Communications'''
    '''b. List''' – select an ouptut that you wish to test.
|}
    '''c. Message''' – enter the message you wish to send to the ouput.
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    '''d. Send''' – select to send to transmit the message.
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|}
 
<br>
'''3.''' Select Group for Destination Type.
----
 
<br>
<gallery widths=291 heights=70>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:TestGroup2.png
|-
</gallery>
|<big>'''Step 2.'''</big>
 
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
'''4.''' Select a Group from the list - it will be highlighted.
|-
 
|Select Group for Destination Type.
<gallery widths=291 heights=108>
{|style="margin:left;"
File:TestGroup3.png
|valign="top" |
</gallery>
{|class="wikitable" style=" align="center; " background:white;"
 
|-
 
|[[File:TestGroup2.png|center|291px]]
'''5.''' Enter a message - select the Send button.
|}
 
|}
<gallery widths=291 heights=110>
|}
File:TestGroup4.png
|}
</gallery>
<br>
 
----
 
<br>
'''6.''' Check all the outputs in the Group to ensure they received the message. If a message was not received, start double checking the setup of each individual output.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select a Group from the list - it will be highlighted.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:TestGroup3.png|center|291px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Enter a test message in the Message field – select the Send button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:TestGroup4.png|center|291px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Check all the outputs in the Group to ensure they received the message. If a message was not received, double check the setup of each individual output that did not receive a message. Try sending a message individually to the output. Please contact VersaCall Support if you need further assistance.
|}
|}
<br>
----
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<br>
 
{|style="margin: auto; background:#eaf3ff; border:1px solid #2a4b8d"
{|style="margin: auto; background:#eaf3ff; border:1px solid #2a4b8d"
|valign="top" |
|valign="top" |
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             </inputbox>
             </inputbox>
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|}
 
<br>
 
[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:Configuration]]
[[Category:Configuration]]
[[Category:Outputs]]
[[Category:Outputs]]

Revision as of 20:16, 9 November 2021

Overview
Once an Output Group has been added to the system, it can be tested to ensure the setup is correct.
Requirements
1. The VT3000 Core Software installed and running on your system.
2. An Output Group configured as an Output in the VT3000 Core Software.


Instructions


Step 1.
Open the VT3000 web interface – log in – select Communications.
3117 1.png
Communications



Step 2.
Select Group for Destination Type.
TestGroup2.png



Step 3.
Select a Group from the list - it will be highlighted.
TestGroup3.png



Step 4.
Enter a test message in the Message field – select the Send button.
TestGroup4.png



Step 5.
Check all the outputs in the Group to ensure they received the message. If a message was not received, double check the setup of each individual output that did not receive a message. Try sending a message individually to the output. Please contact VersaCall Support if you need further assistance.



Related - Step by Step Guides
Add an Output Group
Additional Help
Submit a Ticket - https://www.versacall.com/customer-support/service-ticket
Training Videos - https://www.versacall.com/training

 


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