Difference between revisions of "VT3000 - Upgrade VersaCall Software"
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=Step by Step Guides | ---- | ||
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[[VT3000 - Find Software/Application Version|Find | |valign="top" | | ||
{| class="article-table mw-collapsible mw-collapsed" data-expandtext="▼" data-collapsetext="▲" | |||
[[VT3000 - | !<span style="font-size:150%; color:#0645ad">Related - Step by Step Guides</span> | ||
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[[VT3000 - | |[[VT3000 - Back Up Database - VT3000 Core|Create a Database Backup using VT3000 Core Software]] | ||
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[[VT3000 - | |[[VT3000 - Restore/Update Database - VT3000 Core|Restore or Update a Database using VT3000 Core Software]] | ||
|- | |||
[[VT3000 - | |[[VT3000 - Find Software/Application Version|Find your Software Version]] | ||
|- | |||
[[VT3000 - | |[[VT3000 - Restart AMS Service|Restart the AMS Service]] | ||
|- | |||
|[[VT3000 - Restart Connectivity Service|Restart the Connectivity Service]] | |||
|- | |||
= | |[[VT3000 - Restart VPIV Service|Restart the Virtual Panels IV (VPIV) Service]] | ||
|- | |||
< | |[[VT3000 - Restart VRS II Service|Restart the Reporting Software (VRS II) Service]] | ||
|- | |||
</ | |[[VT3000 - Restart Service|Restart the VT3000 Service]] | ||
|- | |||
|[[VT3000 - Restart VT3000 Control Center|Restart the VT3000 Control Center]] | |||
|} | |||
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{| class="article-table mw-collapsible mw-collapsed" data-expandtext="▼" data-collapsetext="▲" | |||
!<span style="font-size:150%; color:#0645ad">Additional Help</span> | |||
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|'''Submit a Ticket''' - https://www.versacall.com/customer-support/service-ticket | |||
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|'''Training Videos''' - https://www.versacall.com/training | |||
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|} | |||
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{|style="margin:auto;" | |||
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{|class="wikitable" | |||
!<span style="font-size:150%; color:#0645ad">Search</span> | |||
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|<inputbox>type=search</inputbox> | |||
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[[Category:VT3000 Core Software]] | [[Category:VT3000 Core Software]] | ||
[[Category:Administration]] | [[Category:Administration]] | ||
[[Category:Control Center]] | [[Category:Control Center]] | ||
Revision as of 20:54, 15 June 2021
Overview
If you already have the VersaCall software installed on your system you can easily upgrade it to the latest version. A VersaCall technician can provide you with the zip file you will need to upgrade. Please contact Support if you do not have the zip file.
Requirements
1. VT3000 software installed and running on a computer/server.
2. VT3000 upgrade zip file downloaded on the computer you will be accessing the VersaCall software from.
Instructions
1. Place the Installation Zip file on the desktop of the computer you are using.
2. Open the VT3000 web interface - select VT3000 - sign in.
3. Select Administration - select Control Center.
Administration
Control Center
4. Select the Products tab.
5. Select the upload icon
6. Select the Choose File button.
7. Navigate to the VT3000_2017.zip file in step 1 - double click on the file.
8. Select the Upload button.
9. The web browser tab will show a rotating circle during the File Upload. This process can take 5 - 10 minutes to complete.
10. When the upload is completed, an Update has Started screen will show. Installation can take up to 5 - 10 minutes - close your web browser.
11. After 10 minutes - open the VT3000 web interface - log in - your software is now updated. If you have any issues logging in please contact VersaCall Support.
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