VT3000 Routing

Routing

A route is a series of escalations/levels separated by time. Each of these escalations/levels can have specific outputs assigned to them. This allows you to stagger when specific people are notified about an alarm/call.

Basic Functionality

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  Add Route - select Add button - see Route Properties about settings.

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  Edit Route - select a Route - select Edit button. See Route Properties about settings.

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  Delete Route - select a Route - select Delete button. Select OK on confirmation screen.

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  Copy Output - select a Route - select Copy button. See Route Properties about settings.

Route Properties

When selecting to Add, Edit or Copy a route, the Adding/Editing Route page will load. There are 2 tabs available - Properties & Escalations.

Properties

The Properties tab is used to add a name and setup route behavior.

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1. Route ID - assigned by VT3000 software.

2. Route Name - enter a name for the route.

3. Repeat Last Escalation - select to repeat any communications setup on the last escalation.

4. Send Communications - select to send communications & escalate only during sheduled time.

    a. Always - send communications & escalate regardless of scheduled times.
    b. Only During Scheduled Time - send communications & escalate only during scheduled times.

Escalations

The Escalation tab is used to add specific outputs to individual escalations/levels needed for the route. For information about setting up escalations see Adding a Route for more information.

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  Add, Edit, Delete or Copy Level

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  Enter Duration & Description of Level

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  Select Available Outputs for the Level

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  View Assigned Outputs for the Level. Override Output Availability

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  Used to Add or Remove Outputs from Level

Step by Step Guides

Adding a Route

Print Out a Route

Having Trouble?

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  Submit a Service Ticket