VT3000 - Install Coordinator - USB

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Overview

There are 2 installation methods - Replacement Coordinator & New Coordinator.


Requirements

1. The VT3000 Core Software installed and running on your system.

2. Physical access to the Computer/Server that the VersaCall software is installed on.

3. Coordinator hardware.

4. Coordinator Driver installation zip file. You will need to extract this file before attempting to install.


Unpack

You will have the following components after unpacking.

  • Coordinator

  • USB Cord

  • Power Cord

  • Antenna


Instructions

Replacement Installation

Select EXPAND to view an Animated Graphic for the step. 






    Step 5: Restart the VersaCall Service - Click here for Instructions


New Installation

    1. Download the driver, you received from VersaCall Support - place the zip file on the VersaCall computer - unzip the file on the VersaCall computer.
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    2. Go to the location where the zip file was extracted - open the “CDM21224_Setup” folder – run the “CDM21224_Setup.exe” file.
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    3. Select Run on the first screen.
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    4. If you encounter a Windows Security screen about the installation, select Yes.

    5. Select Extract on the FTDI CDM Drivers screen.
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    6. Select Next on the Installation Wizard screen.
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    7. Select Accept on the License Agreement screen  - select Next.
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    8. Select Finish on the Completion screen.
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    9. Attach the Antenna to the Coordinator - screw onto threaded stud.
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    10. Plug in the USB cord to the input port on the Coordinator.
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    11. Plug in the Power Cord to the input port on the Coordinator.
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    12. Plug the Power Cord into an electrical outlet.
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    9. Plug the USB Cord from the Coordinator into an open USB port on the back of the VersaCall computer.
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    10. Open VT3000 web interface – log in – select Administration – select System Settings – select Service.
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    11. Select the Coordinators tab on the Service Settings page.
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    12. Select the Plus icon.
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    13. Coordinator Properties:
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    a. Enabled – place a check mark in the box to enable the device.
    b. Network Name – enter a name for the coordinator.
    c. Driver – select USB Digi Mesh 900HP.
    d. Isolation Code – leave this set to 1 unless VersaCall instructs you to change it.
    e. Port – select the COM port labeled as Digi USB Serial Port.

    14. Select Save & Exit.
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    15. Select Yes on the Restart warning message. This must be done to complete the setup.
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    16. Restart the VersaCall Service - Click here for Instructions.


Step by Step Guides

Install a Remote Coordinator on the Same Subnet as the VersaCall Control Unit

Install a Remote Coordinator on a Different Subnet from the VersaCall Control Unit

Change the System (ISO) Isolation Code


Having Trouble?

  • Submit a Service Ticket


Categories

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