VT3000 - Install Coordinator - Remote - Different Subnet

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Overview
A Remote Coordinator is when you connect the Coordinator to an Ethernet Port. This guide will show how to configure a remote coordinator that is on a different subnet than the VersaCall computer/server. For this method, you must have the IP address of the port that the RS232 device is plugged into – consult your IT department for this information. They may need to trace the device using the MAC address, this is printed on a label attached to the bottom of the RS-232 device. You will also need an IP address that you can use as a Static IP address for this device.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. Physical access to the Coordinator & VersaCall Computer/Server.
3. New Coordinator hardware.
4. New RS-232 hardware.
5. Assigned IP Address from your IT Department.
6. Open Ethernet Port in the location the Coordinator will be placed.
7. Two open 110V outlets available in the mounting location.


Hardware Components
Coordinator
Power Cord
Antenna
RS-232 Serial Server
RS-232 Power Cord
Serial Cable



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Step 1.
Connect the Serial Cable to the port on the Coordinator.
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Step 2.
Connect the other end of the Serial Cable to the RS-232 device.
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Step 3.
Connect the Power Cable to the Coordinator.
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Step 4.
Connect the Antenna to the Coordinator.
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Step 5.
Connect the Power Cable to the RS-232 device.
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Step 6.
Connect the Ethernet Cable to the RS-232 device.
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Step 7.
Connect the Ethernet Cable to your available port.
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Step 8.
Connect both Power Cables to an Electrical Outlet.
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Step 9.
Open a web browser - type in the IP address for the port the RS232 device in plugged into.
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NOTE If you do not have the IP address have your IT department perform a MAC address search for the RS-232 device. The MAC address is printed on the back of the RS-232 device.



Step 10.
Leave the Password field blank – select the Login button.
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Step 11.
Enter any name to identify the Coordinator – select the Next button.
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Step 12.
Enter the IP Address information provided by your IT department – select the Next button.
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Step 13.
Use the Settings below:
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Network Protocol - select TCP – select “to wait for connections”.
Port Number – enter 4000 for the Port number unless told otherwise by IT.
Limit – select 4 connections from the drop down list.
IP Address – enter the IP address of the VersaCall computer. If you do not know the IP address, please contact IT for further assistance.
NOTE: The IP address shown in the image is just for reference purposes – only use the IP address of your VersaCall computer.



Step 14.
Select the Advanced button.
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Step 15.
Use the Settings below:
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Advanced – click in the box next to “I want to control when connections would be forced to close” to place a check mark in it.
Network – click in the box next to “I want to close a connection” to place a check mark in it.
After the connection has been idle - select this option - enter 2 in the minutes field.
Serial – uncheck the box and leave the milliseconds field blank.
Data Packets – do not select the option to control data packets.



Step 16.
Select the Next button.
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Step 17.
Use the Settings below:
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Description – enter Serial Port 1
Mode – select RS-232
Baud Rate – select 115200
Data Bits – select 8-Bits
Stop Bits – select 1-Bit
Parity – select No Parity
Flow Control – select Hardware (RTS/CTS)



Step 18.
Select the Next button.
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Step 19.
Select the Save button.
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Step 20.
Open the VT3000 home page – select VT3000 - log in – select Administration – System Settings – Service.
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HT3101 15.png
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Step 21.
Select the add or “+” icon.
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Step 22.
Use the Settings below:
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Enabled – click on the box to place a check mark – this will enable the device.
Network Name – enter any name that you wish. This name will show on the Device Status page.
Driver – select the Remote DigiMesh 900HP driver from the list.
Isolation Code – if this is the only coordinator, leave the number as 1. If this is an additional coordinator select 2.
Connection Method – select TCP Client from the list.
Address – enter the IP address for the device (one entered in step 12).
Port – enter 4000.



Step 23.
Select the Save & Exit button.
HT3101 19.png



Step 24.
Select Yes on the Restart warning message. This must be done to complete the setup.
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Step 25.
Restart the VersaCall Service - Click here for Instructions.



Step 26.
From the Home screen select Diagnostics – Device Status.
HT3101 24.png
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Step 27.
The Coordinator will show as red - communications take 30 seconds to 1 minute to establish.
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Step 28.
After the refresh the Coordinator will show as black - communication has been established.
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Select a Guide Here
Find Coordinator Driver Settings
Install a USB Coordinator
Replace a USB Coordinator
Install a Remote Coordinator on the Same Subnet as the VersaCall Computer/Server
Install a Real-Port Coordinator on the Same Subnet as the VersaCall Computer/Server
Install a Real-Port Coordinator on a Different Subnet than the VersaCall Computer/Server
Change System ISO Code



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