VT3000 - Install Coordinator - Remote - Same Subnet

From Versacall Support
Revision as of 18:05, 16 April 2021 by SupportAdmin (talk | contribs)
Jump to navigation Jump to search

Overview

This guide will explain how to configure & install a remote coordinator that is on the same subnet as the VersaCall computer/server. IT will need to provide a static IP address that can be used for this device.


Requirements

1. The VT3000 Core Software installed and running on your system.

2. Coordinator & RS-232 hardware.

3. Assigned IP Address to use from your IT Department.

4. Open Ethernet Port on the plant floor.

5. Both devices have to be powered. You will need 2 open electrical plugs within 6 feet of where the hardware will be mounted.


Unpack

You will have the following components after unpacking.


Instructions

1. Connect the Serial Cable to the port on the Coordinator.


2. Connect the other end of the Serial Cable to the RS-232 device.


3. Connect the Power Cable to the Coordinator.


4. Connect the Antenna to the Coordinator.


5. Connect the Power Cable to the RS-232 device.


6. Connect the Ethernet Cable to the RS-232 device.


7. Connect the Ethernet Cable to your available port.


8. Connect both Power Cables to an Electrical Outlet.


9. Go to the VersaCall Computer - open the VT3000 home page - select Administration – System Settings – Service.


10. Select the Coordinator tab – select the add “+” icon.


11. Use the settings below:

    a.	Enabled – click on the box to place a check mark – this will enable the device.
    b.	Network Name – enter any name that you wish. This name will show on the Device Status page.
    c.	Driver – select the Remote Digi Mesh 900HP driver from the list.
    d.	Isolation Code – leave the number as 1 unless installing an additonal coordinator.
    e.	Connection Method – select TCP Client from the list.
    f.	Address – click on the Scan button.


12. The IP address of the RS-232 device will show - click on the IP address – click on the Configure button.


13. The VLinx webpage will open - leave the Password field blank – select the Login button.


14. Enter any name to identify the Coordinator – select the Next button.


15. Enter IP address information provided by your IT department – select the Next button.


16. Use the settings below:

    a.	Network Protocol – select TCP – select “to wait for connections”.
    b.	Port Number – enter 4000 for the Port number unless told otherwise by IT.
    c.	Limit – select 4 connections from the drop down list.
    d.	IP Address – enter the IP address of the VersaCall computer.

NOTE: The IP address shown in the image is for reference purposes – use the IP address of your VersaCall computer/server.


17. Select the Advanced button.


18. Use the settings below:

    a.	Advanced – click in the box next to “I want to control when connections would be forced to close” to place a check mark in it.
    b.	Network – click in the box next to “I want to close a connection” to place a check mark in it.
              i. Select “after the connection ……” and enter 2 in the field for minutes.
    c.	Serial – uncheck the box and leave the milliseconds field blank.
    d.	Data Packets – do not select the option to control data packets.


19. Select the Next button.


20. Use the settings below:

   a.	Description – enter Serial Port 1
   b.	Mode – select RS-232
   c.	Baud Rate – select 115200
   d.	Data Bits – select 8-Bits
   e.	Stop Bits – select 1-Bit
   f.	Parity – select No Parity
   g.	Flow Control – select Hardware (RTS/CTS)


21. Select the Next button.


22. Select the Save button.


23. Close the VLinx webpage - select the IP address of the device – click on the Select button.


24. Enter 4000 for the Port field.


25. Select the Save & Exit button.


26. Select Yes on the Restart warning message.


27. Restart the VersaCall Service - Click here for Instructions.


28. From the Home screen select Diagnostics – Device Status.


29. The Coordinator will show red, this is normal as it can take up to 30 seconds for the system to establish a connection with the device.


30. Once the refresh is completed the Coordinator will show in black - installation is complete.


Step by Step Guides

Install a USB Coordinator

Install a Remote Coordinator on a Different Subnet from the VersaCall Control Unit

Change the System (ISO) Isolation Code


Having Trouble?


Categories