VT3000 - Find Coordinator Settings

Overview

If you have a need to check the Coordinator settings or if a VersaCall Technician asks you provide the settings, the instructions below will show you have to find them.

Requirements

1. VT3000 Core Software installed and running on your system.

2. A USB or Remote Coordinator plugged in and active on your system.

Instructions

1. Open VT3000 web interface – log in – select Administration – select System Settings – select Service.

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2. Select the Coordinators tab on the Service Settings page.

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3. Select your Coordinator from the list so that it is highlighted.

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4. On the right side of the list you will see these settings for a USB Coordinator:

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    a. Enabled – will be check marked to enable the device.
    b. Network Name – Coordinator Name.
    c. Driver – USB Digi Mesh 900HP.
    d. Isolation Code – this is set to 1 unless VersaCall instructs you to change it.
    e. Port – will show as USB Serial Port (COM#). The COM number will differ from the screen shot in most cases.

5. On the right side of the list you will see these settings for a Remote Coordinator:

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    a. Enabled – will be check marked to enable the device.
    b. Network Name – Coordinator Name.
    c. Driver – will be Remote DigiMesh 900HP.
    d. Isolation Code – leave this set to 1 unless VersaCall instructs you to change it.
    e. Connection Method -  will be TCP Client.
    f. Address -  will have the Static IP address of the RS-232 device.
    e. Port – will be set to 4000. 

6. Ensure that you select Discard & Exit so that nothing is changed.

Step by Step Guides

Install or Replace a USB Coordinator

Install a Remote Coordinator on the Same Subnet as the VersaCall Control Unit

Install a Remote Coordinator on a Different Subnet from the VersaCall Control Unit

Change the System (ISO) Isolation Code

Having Trouble?

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  Submit a Service Ticket