VT3000 - Back Up Database for Download - VT3000 Core

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Revision as of 15:00, 16 June 2021 by SupportAdmin (talk | contribs)
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Overview

Use the instructions below to make a backup of all databases or a specific database(s) as a Downloadable Zip File. This will allow you to keep a backup of your databases on a separate source (not the VersaCall Computer/Server). This method is also used when a VersaCall Technician asks for a copy of your databases.


Requirements

1. The VT3000 Core Software must be installed and running on your system.

2. SQL Server must be installed and running on the same Computer/Server as the VT3000 Core Software.


Instructions

1. Open the VT3000 web interface – log in – select Administration – select Control Center.


2. Select the Databases tab.


3. Icon Tools:


4. Select the Export icon.


5. Mark the box of the database(s) you want to backup.


6. Select Download.


7. Save options will show at the bottom of the screen. By default, the download will save to the Downloads folder - select Save.


8. Select the Save down arrow to change the location.


9. Select Save As.


10. Use Windows Explorer to select a location to Save the file.


11. Select X to close the Export Window.



Related - Step by Step Guides
Create a Local Database Backup
Send a Copy of your Databases to VersaCall
Restore a Database(s) using a Local Database Backup
Update a Database(s) using an External Backup or Zip File from VersaCall Technician
Find your Software Version
Restart the AMS Service
Restart the Connectivity Service
Restart the Virtual Panels IV (VPIV) Service
Restart the Reporting Software (VRS II) Service
Restart the VT3000 Service
Restart the VT3000 Control Center
Upgrade the VersaCall Software using VT3000 Core Software
Additional Help
Submit a Ticket - https://www.versacall.com/customer-support/service-ticket
Training Videos - https://www.versacall.com/training

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