Overview
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A Technician may have you restart the VPIV Service during a troubleshooting session. The instructions below explain how to Restart that Service.
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Requirements
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1. The VT3000 Core Software installed and running on your system.
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2. The Virtual Panels IV software installed on your computer.
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Video
Instructions
Step 1.
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Open the VT3000 web interface – select VT3000 – log in – select Administration – select Control Center.
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Administration |
Control Center
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Step 2.
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Select the Applications tab.
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Step 3.
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Select the Virtual Panels IV WCF from the Applications List so that it is highlighted.
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Step 4.
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On the right side of the Applications List you will see detailed information about the service. At the top of that information there will be 3 icons, select the Square (Stop) icon.
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Step 5.
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The Service will do one of the following after you select Square/Stop icon.
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Step 6.
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If your screen shows the Skull & Cross Bones icon, click on the Refresh icon. You want to see the icon turn to a Play button. Once that happens move on to the next step.
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Step 7.
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Click on the Play/Start icon.
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Step 8.
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The Service will do one of the following after you select the Play/Start icon.
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Step 9.
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If your screen shows the Skull & Cross Bones icon, click on the Refresh icon. You want to see the icon turn to a Stop/Square button. Once the button is a Stop/Square button and the Status says Running, you can go back to normal operations with the Virtual Panels IV Software.
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Step 10.
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Select the Virtual Panels IV Web-Interface from the Applications List so that it is highlighted. Repeat the same process to start and stop this service as you did for the Virtual Panels IV WCF service.
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