VT3000 - Install VersaCall Software

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Overview If you do not have the VersaCall software installed on your computer/server, it can be installed using a zip file provided by a VersaCall Technician. Please contact VersaCall if you do not have the zip file or for information on what you need to receive it.

Requirements See Requirements Here 1. SQL Server Express installed on the computer/server or a SQL Server Instance on an existing version of SQL Server. If you are using an existing SQL Server instance you will need to get the information from your IT department. 2. The Install Pre-Requisites instructions must be completed before attempting the installation.

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Step 1. Place the Installation Zip file on the VersaCall Computer/Server. Your folder will have a different name/version that what is shown in the example below. Right click on the zip file - select Extract All from the menu.

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Step 2. Double click on the unzipped folder - double click on the SuperInstaller.exe file.

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Step 3. A VersaCall Software Installation window will show - click on the Next button

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Step 4. An Installation Preview screen will show, listing all the applications that will be installed. Click on the Next button.

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Step 5. An installation window will appear telling you what software application is being installed - select the Next button. The first application to load will be VT3000, it will have a second window that looks like the image below - select the Check button.

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Step 6. If the everything shows as Green you can click on the Next button. If something is not green you can call VersaCall for assistance or click on the options the installer provides on the window. As long as you have completed the Pre-Requisite Installation, everything will check as Green. Click Here to access the Pre-Requisites Installation guide.

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Step 7. The next screen will ask where the databases are stored. By default, the software will install to a local SQL Server instance with the default username and password. If you followed our SQL Server Installation guide for SQL Server Express, you can just select the Next button. If you have another instance or a different username & password, use the fields provided to type in the correct information - select Next button once everything is entered.

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Step 8. The next screen will provide a summary of the settings selected, ensure they are correct. Click on the Install button.

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Step 9. A progress installation screen will appear.

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Step 10. Once the software has been installed a complete screen will show - select the Done button.

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Step 11. A web browser page will automatically open to the application home page - you can close this tab in the browser.

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Step 12. Each additional application in the list will install in sequence automatically. The steps for each application will be the same for the exception of the "Pre-Requisites" step shown in Step # 5. Select/Enter the same information that you did in the previous steps.

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Step 13. The install/upgrade can take up to 10 minutes to complete. The Action column will show the progress "Installed" once the upgrade/installation is complete. When all applications show as Installed - select the Done button.

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Step 14. Close any open windows - the installation of software is complete. If this is a new system, you will need to import your databases next. Click Here for database import instructions.

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Select a Guide Here Pre-Requisites Installation - Needed for a New System Install Requirements on Existing SQL Server Instance Install SQL Server Express 2008 - 2016 Install SQL Server Express 2017 - 2019 Upgrade Existing VersaCall Software

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