Difference between revisions of "VersaCall Reporting Software II"
SupportAdmin (talk | contribs) |
SupportAdmin (talk | contribs) |
||
| Line 20: | Line 20: | ||
On the page header there are multiple icons | On the page header there are multiple icons that offer specific functionality. '''Select one of the icons (below) to navigate to the page for further information.''' | ||
<gallery> | <gallery> | ||
| Line 31: | Line 31: | ||
---- | ---- | ||
==Step by Step Guides== | |||
[[VRS - Create an Availability Report|Run an Availability Report]] | |||
[[VRS - Create an Average Resolve Time Report|Run an Average Resolve Time Report]] | |||
[[VRS - Create an Average Response Time Report|Run an Average Response Time Report]] | |||
[[VRS - Create a Downtime Barchart Report|Run a Downtime Barchart Report]] | |||
[[VRS - Create a Downtime Break Down Report|Run a Downtime Break Down Report]] | |||
[[VRS - Create a Downtime Percent Report|Run a Downtime Percent Report]] | |||
[[VRS - Create a Downtime Pie Chart Report|Run a Downtime Pie Chart Report]] | |||
[[VRS - Create a Downtime by Reason Code Report|Run a Downtime by Reason Code Report]] | |||
[[VRS - Create an Equipment Timeline Report|Run an Equipment Timeline Report]] | |||
[[VRS - Create an Export to Excel Report|Run an Export to Excel Report]] | |||
[[VRS - Create a Number of Incidents Report|Run a Number of Incidents Report]] | |||
[VRS - Create an OEE Report|Run an OEE Report]] | |||
[[VRS - Create an Output Bar Chart Report|Run an Output Bar Chart Report]] | |||
[[VRS - Create an Output Trend Report|Run an Output Trend Report]] | |||
[[VRS - Create a Performance Cycle Time Report|Run a Performance Cycle Time Report]] | |||
[[VRS - Create a Performance Output Report|Run a Performance Output Report]] | |||
[[VRS - Create a Performance Rate Report|Run a Performance Rate Report]] | |||
[[VRS - Create a Quality Report|Run a Quality Report]] | |||
[[VRS - Create a Scrap by Reason Code Report|Run a Scrap by Reason Code Report]] | |||
[[VRS - Create a Shift Summary Report|Run a Shift Summary Report]] | |||
Revision as of 15:58, 17 October 2017
About VRS II
The VersaCall Reporting Software II (VRS II) package is an add-on to the VT3000 System that allows for the display and interpretation of captured data. For general reporting requirements, VRS II users can purchase standard templates and configure the reports to suit their needs. For more specific requirements, VRS II users can purchase custom templates that are tailored to their needs. With tools such as Automated Reports and Saved Reports, VRS II provides management with a fast and uncomplicated way to see productivity on the floor.
About VRS II Reporting Templates
Each VT3000 system purchase includes complimentary templates depending on the type of system. Templates are broken down into 5 separate groups:
Communications - Average Response Time, Number of Incidents, and Average Resolve Time.
Down Time - Downtime, Downtime Breakdown, Downtime by Reason Code, Downtime Pie Chart, and Downtime % Comparison.
Production - Equipment Timeline, Output, Shift Summary, Output Trend, Scrap by reason Code.
Analytics - Availability, Performance – Cycle Time, Performance – Output, Performance – Rate, Quality, OEE Breakdown, and OEE.
Export - Export to Excel.
Additional packages can be purchased either individually or bundled. Custom reports are considered when the need arises for reports outside the scope of the standard reporting Templates. Custom reports are quoted based on complexity.
Basic Functionality
After selecting the VRS II button on the VT3000 home page and signing in with the username and password, the main page will load.
On the page header there are multiple icons that offer specific functionality. Select one of the icons (below) to navigate to the page for further information.
selecting the VersaCall logo will return the user to the VRS II main page at anytime.
selecting Support will allow the user to submit a support ticket.
selecting Help will open this page from inside the program at anytime.
selecting Options will provide access to specific areas in the software.
selecting New Report will allow the user to create a new report.
Step by Step Guides
Run an Average Resolve Time Report
Run an Average Response Time Report
Run a Downtime Barchart Report
Run a Downtime Break Down Report
Run a Downtime Pie Chart Report
Run a Downtime by Reason Code Report
Run an Equipment Timeline Report
Run a Number of Incidents Report
[VRS - Create an OEE Report|Run an OEE Report]]
Run an Output Bar Chart Report
Run a Performance Cycle Time Report
Run a Performance Output Report