Difference between revisions of "VersaCall Reporting Software II"

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=About VRS II=
='''VRS II'''=
The VersaCall Reporting Software II (VRS II) package is an add-on to the VT3000 System that allows for the display and interpretation of captured data.  For general reporting requirements, VRS II users can purchase standard templates and configure the reports to suit their needs.  For more specific requirements, VRS II users can purchase custom templates that are tailored to their needs.  With tools such as Automated Reports and Saved Reports, VRS II provides management with a fast and uncomplicated way to see productivity on the floor.
The VersaCall Reporting Software II (VRS II) package is an add-on to the VT3000 System that allows for the display and interpretation of captured data.  For general reporting requirements, VRS II users can purchase standard templates and configure the reports to suit their needs.  For more specific requirements, VRS II users can purchase custom templates that are tailored to their needs.  With tools such as Automated Reports and Saved Reports, VRS II provides management with a fast and uncomplicated way to see productivity on the floor.


=About VRS II Reporting Templates=
 
='''VRS II Templates'''=
Each VT3000 system purchase includes complimentary templates depending on the type of system. Templates are broken down into 5 separate groups:
Each VT3000 system purchase includes complimentary templates depending on the type of system. Templates are broken down into 5 separate groups:


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==Basic Functionality==
='''Basic Functionality'''=
After selecting the VRS II button on the VT3000 home page and signing in with the username and password, the main page will load.
After selecting the VRS II button on the VT3000 home page and signing in with the username and password, the main page will load.


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On the page header there are multiple icons that offer specific functionality. '''Select one of the icons (below) to navigate to the page for further information.'''
On the page header there are multiple icons that offer specific functionality. '''Select an Icon''' (below) to navigate to the page for further information.


<gallery>
<gallery>
VRS5.png|frame|left|link=VersaCall Reporting Software II|selecting the VersaCall logo will return the user to the VRS II main page at anytime.
VRS5.png|link=VersaCall Reporting Software II
VRSSupport.png|frame|left|link=VRS Support|selecting Support will allow the user to submit a support ticket.
VRSSupport.png|link=VRS Support
VRSHelp.png|frame|left|link=VersaCall Reporting Software II|selecting Help will open this page from inside the program at anytime.
VRSHelp.png|link=VersaCall Reporting Software II
VRS6.png|frame|left|link=VRS Options|selecting Options will provide access to specific areas in the software.
VRS6.png|link=VRS Options
VRS4.png|frame|left|link=VRS New Report|selecting New Report will allow the user to create a new report.
VRS4.png|link=VRS New Report
</gallery>
</gallery>
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==Step by Step Guides==
='''Step by Step Guides'''=


[[VRS - Create an Availability Report|Run an Availability Report]]
[[VRS - Create an Availability Report|Run an Availability Report]]
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[[VRS - Create a Shift Summary Report|Run a Shift Summary Report]]
[[VRS - Create a Shift Summary Report|Run a Shift Summary Report]]
    If are having trouble, contact [https://www.versacall.com/customer-support/service-ticket/ <u>'''VersaCall Support'''</u>] for further assistance.

Revision as of 21:44, 29 June 2018

VRS II

The VersaCall Reporting Software II (VRS II) package is an add-on to the VT3000 System that allows for the display and interpretation of captured data. For general reporting requirements, VRS II users can purchase standard templates and configure the reports to suit their needs. For more specific requirements, VRS II users can purchase custom templates that are tailored to their needs. With tools such as Automated Reports and Saved Reports, VRS II provides management with a fast and uncomplicated way to see productivity on the floor.


VRS II Templates

Each VT3000 system purchase includes complimentary templates depending on the type of system. Templates are broken down into 5 separate groups:

    Communications - Average Response Time, Number of Incidents, and Average Resolve Time.
    Down Time - Downtime, Downtime Breakdown, Downtime by Reason Code, Downtime Pie Chart, and Downtime % Comparison.
    Production - Equipment Timeline, Output, Shift Summary, Output Trend, Scrap by reason Code.
    Analytics - Availability, Performance – Cycle Time, Performance – Output, Performance – Rate, Quality, OEE Breakdown, and OEE.
    Export - Export to Excel.

Additional packages can be purchased either individually or bundled. Custom reports are considered when the need arises for reports outside the scope of the standard reporting Templates. Custom reports are quoted based on complexity.


Basic Functionality

After selecting the VRS II button on the VT3000 home page and signing in with the username and password, the main page will load.

VRS1.png


On the page header there are multiple icons that offer specific functionality. Select an Icon (below) to navigate to the page for further information.


Step by Step Guides

Run an Availability Report

Run an Average Resolve Time Report

Run an Average Response Time Report

Run a Downtime Barchart Report

Run a Downtime Break Down Report

Run a Downtime Percent Report

Run a Downtime Pie Chart Report

Run a Downtime by Reason Code Report

Run an Equipment Timeline Report

Run an Export to Excel Report

Run a Number of Incidents Report

Run an OEE Report

Run an Output Bar Chart Report

Run an Output Trend Report

Run a Performance Cycle Time Report

Run a Performance Output Report

Run a Performance Rate Report

Run a Quality Report

Run a Scrap by Reason Code Report

Run a Shift Summary Report


    If are having trouble, contact VersaCall Support for further assistance.