Difference between revisions of "VersaCall Reporting Software II"

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=VRS II=
='''VRS II'''=
The VersaCall Reporting Software II (VRS II) package is an add-on to the VT3000 System that allows for the display and interpretation of captured data.  For general reporting requirements, VRS II users can purchase standard templates and configure the reports to suit their needs.  For more specific requirements, VRS II users can purchase custom templates that are tailored to their needs.  With tools such as Automated Reports and Saved Reports, VRS II provides management with a fast and uncomplicated way to see productivity on the floor.
The VersaCall Reporting Software II (VRS II) package is an add-on to the VT3000 System that allows for the display and interpretation of captured data.  For general reporting requirements, VRS II users can purchase standard templates and configure the reports to suit their needs.  For more specific requirements, VRS II users can purchase custom templates that are tailored to their needs.  With tools such as Automated Reports and Saved Reports, VRS II provides management with a fast and uncomplicated way to see productivity on the floor.




=VRS II Templates=
='''VRS II Templates'''=
Each VT3000 system purchase includes complimentary templates depending on the type of system. Templates are broken down into 5 separate groups:
Each VT3000 system purchase includes complimentary templates depending on the type of system. Templates are broken down into 5 separate groups:


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=Basic Functionality=
='''Basic Functionality'''=
After selecting the VRS II button on the VT3000 home page and signing in with the username and password, the main page will load.
After selecting the VRS II button on the VT3000 home page and signing in with the username and password, the main page will load.


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=Step by Step Guides=


[[VRS_-_Add_a_Report_Template|Add/Upload a Report Template]]
='''Having Trouble?'''=
 
[[VRS_-_Create_a_Saved_Report|Create a Saved Report]]
 
[[VRS_-_Create_an_Automated_Report|Create an Automated Report]]
 
[[VRS_-_Create_a_Real_Time_Report|Create a Real Time Report]]
 
[[VRS_-_Edit_a_Saved_Report|Edit a Saved Report]]
 
[[VRS_-_Edit_an_Automated_Report|Edit an Automated Report]]
 
[[VRS_-_Edit_a_Real_Time_Report|Edit a Real Time Report]]
 
[[VRS - Create an Availability Report|Run an Availability Report]]
 
[[VRS - Create an Average Resolve Time Report|Run an Average Resolve Time Report]]
 
[[VRS - Create an Average Response Time Report|Run an Average Response Time Report]]
 
[[VRS - Create a Downtime Barchart Report|Run a Downtime Barchart Report]]
 
[[VRS - Create a Downtime Break Down Report|Run a Downtime Break Down Report]]
 
[[VRS - Create a Downtime Percent Report|Run a Downtime Percent Report]]
 
[[VRS - Create a Downtime Pie Chart Report|Run a Downtime Pie Chart Report]]
 
[[VRS - Create a Downtime by Reason Code Report|Run a Downtime by Reason Code Report]]
 
[[VRS - Create an Equipment Timeline Report|Run an Equipment Timeline Report]]
 
[[VRS - Create an Export to Excel Report|Run an Export to Excel Report]]
 
[[VRS - Create a Number of Incidents Report|Run a Number of Incidents Report]]
 
[[VRS - Create an OEE Report|Run an OEE Report]]
 
[[VRS - Create an Output Bar Chart Report|Run an Output Bar Chart Report]]
 
[[VRS - Create an Output Trend Report|Run an Output Trend Report]]
 
[[VRS - Create a Performance Cycle Time Report|Run a Performance Cycle Time Report]]
 
[[VRS - Create a Performance Output Report|Run a Performance Output Report]]
 
[[VRS - Create a Performance Rate Report|Run a Performance Rate Report]]
 
[[VRS - Create a Quality Report|Run a Quality Report]]
 
[[VRS - Create a Scrap by Reason Code Report|Run a Scrap by Reason Code Report]]
 
[[VRS - Create a Shift Summary Report|Run a Shift Summary Report]]
 
 
=Having Trouble?=


<gallery widths=150px>
<gallery widths=150px>
File:ticketicon.png|Submit a Service Ticket|link=https://www.versacall.com/customer-support/service-ticket/
File:ticketicon.png|Submit a Service Ticket|link=https://www.versacall.com/customer-support/service-ticket/
</gallery>
</gallery>

Revision as of 18:52, 25 August 2021

Download PDF Version

Includes all pages from all sections of the manual.

  • PDFIcon.png


VRS II

The VersaCall Reporting Software II (VRS II) package is an add-on to the VT3000 System that allows for the display and interpretation of captured data. For general reporting requirements, VRS II users can purchase standard templates and configure the reports to suit their needs. For more specific requirements, VRS II users can purchase custom templates that are tailored to their needs. With tools such as Automated Reports and Saved Reports, VRS II provides management with a fast and uncomplicated way to see productivity on the floor.


VRS II Templates

Each VT3000 system purchase includes complimentary templates depending on the type of system. Templates are broken down into 5 separate groups: 

    Communications - Average Response Time, Number of Incidents, and Average Resolve Time.
         Click Here for examples.

    Down Time - Downtime, Downtime Breakdown, Downtime by Reason Code, Downtime Pie Chart, and Downtime % Comparison.
         Click Here for examples.

    Production - Equipment Timeline, Output, Shift Summary, Output Trend, Scrap by reason Code.
         Click Here for examples.

    Analytics - Availability, Performance – Cycle Time, Performance – Output, Performance – Rate, Quality, OEE Breakdown, and OEE.
         Click Here for examples.

    Export - Export to Excel.
         Click Here for examples.

Additional packages can be purchased either individually or bundled. Custom reports are considered when the need arises for reports outside the scope of the standard reporting Templates. Custom reports are quoted based on complexity.


Basic Functionality

After selecting the VRS II button on the VT3000 home page and signing in with the username and password, the main page will load.

VRS1.png


On the page header there are multiple icons that offer specific functionality. Select an Icon (below) to navigate to the page for further information.

  • VRS5.png
  • VRSSupport.png
  • VRSHelp.png
  • VRS6.png
  • VRS4.png


Having Trouble?

  • Submit a Service Ticket

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