Difference between revisions of "VT3000 - Use/Open a PC BSC"

From Versacall Support
Jump to navigation Jump to search
Line 55: Line 55:
{|style="margin:left;"
{|style="margin:left;"
|valign="top" |
|valign="top" |
{|class="wikitable" style="background:white;"
{|class="wikitable" style="background:white; width:775px"
|-
|-
|[[File:PC-1.png|center|517px]]
|[[File:PC-1.png|border|center|517px]]
|}
{|class="wikitable" style="background:white; width:775px"
|-
|-
|'''LINK''' (IP Address of the VersaCall Computer/Server)/VT3000/Public/PCDevices.aspx
|style="text-align:center" | <big>'''LINK'''</big> - <u>'''IP Address of the VersaCall Computer/Server'''</u>/VT3000/Public/PCDevices.aspx
|}
|}
|}
|}

Revision as of 18:55, 16 December 2021

Overview
If you purchased a PC BSC, you will need to access the device from a web browser on the Computer or Tablet that is being used at the location/station. This guide will show you how to get that setup for the operator.
Requirements
1. The VT3000 Core Software installed and running on your system.
2. PC BSC plug in installed and licensed in the VT3000 Core Software.
3. A PC BSC configuration setup in the VT3000 Software.
4. The IP address of the VersaCall computer/server.


Instructions


Step 1.
Go to the Computer or Tablet at the Station location. Select to open the web browser on the device. For a PC, we suggest Chrome or Edge.
PC-17.png
PC-18.png
Chrome Edge




Step 2.
Open a new tab type in the following URL into the Address Bar with your VersaCall Computer/Server IP address at the beginning. In our image below you will see 111.111.111 as our VersaCall Computer/Server IP Address, yours will be different.
PC-1.png
LINK - IP Address of the VersaCall Computer/Server/VT3000/Public/PCDevices.aspx




Step 3.
After entering the web address hit your enter key. A web page will open showing you all the PC Devices that are available on your system.
PC-2.png




Step 4.
Select one of the Device Configurations by clicking on it so that it is highlighted.
PC-3.png




Step 5.
Select the Use button at the bottom of the page.
PC-4.png




Step 6.
The page will load showing you the Device Configuration that you selected. You can now begin to use the device.
PC-6.png





Related - Step by Step Guides
An Overview of Device Plug In Section
Instructions on Installing a Device Plug In
Changing/Switching the Configuration of a PC BSC
Changing/Switching the Configuration of a PC Call Station
Changing/Switching the Configuration on a PC Input Module
Open/Use a PC Call Station on a Computer or Tablet
Open/Use a PC Input Module on a Computer or Tablet
Additional Help
Submit a Ticket - https://www.versacall.com/customer-support/service-ticket
Training Videos - https://www.versacall.com/training