Difference between revisions of "VT3000 - Errors - Database Connection is Closed"
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|These instructions explain how to resolve the "Database Connection is Closed" error received when logging into VT3000. This error can be received in any of the VersaCall programs as they are all related to the same issue. This error occurs because the VersaCall software cannot communicate with the SQL Server where the databases are stored. To fix this error we need to determine if the SQL Server instance is local or if we are communicating with a server on your network. | |These instructions explain how to resolve the "Database Connection is Closed" error received when logging into VT3000. This error can be received in any of the VersaCall programs as they are all related to the same issue. This error occurs because the VersaCall software cannot communicate with the SQL Server where the databases are stored. To fix this error we need to determine if the SQL Server instance is local or if we are communicating with a server on your network. | ||
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|<big>'''Requirements'''</big> | |||
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|style="text-align: center;" | '''See Requirements Here''' | |||
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|'''1.''' The VT3000 Core Software installed and running on your system. | |'''1.''' The VT3000 Core Software installed and running on your system. | ||
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|'''3.''' Permission to Stop/Start a Windows Service on the Computer/Server where the SQL Server Instance is running. | |'''3.''' Permission to Stop/Start a Windows Service on the Computer/Server where the SQL Server Instance is running. | ||
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|<big>'''Error Message'''</big> | |||
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|[[File:DBClosed1.png|center|503px]] | |||
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|style="text-align: center;" | '''Select a Guide Here''' | |||
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|[[VT3000 - Back Up Database - SQL Server|Backup VersaCall Databases using SQL Server]] | |[[VT3000 - Back Up Database - SQL Server|Backup VersaCall Databases using SQL Server]] | ||
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|[[VT3000 - Restore Database - VT3000 Core|Restore VersaCall Databases using VT3000]] | |[[VT3000 - Restore Database - VT3000 Core|Restore VersaCall Databases using VT3000]] | ||
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Revision as of 15:27, 27 September 2022
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Error Message
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