Difference between revisions of "VT3000 - Test - Text Message"

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After you setup a Cell Phone for Text Messages in the system you will want to test the system to ensure it is going out. Follow the directions below to accomplish this task. This will help you to identify if there is an error with the Cell Phone setup or if the SMTP configuration is incorrect. NOTE: Ensure you have the control unit connected to your LAN and that you have setup the SMTP server.
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1. Open the VT3000 web interface – log in with your username and password – select Communications from the main menu.
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2. On the Communications page - select Outputs - click on the down arrow for the Destination Type field - select Text Message.
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
 
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3. Select one of the cell phones from the list by clicking on it so that it is highlighted.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
 
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4. Enter a message to send in the Message field – click on the Send button.
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
 
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5. Check the cell phone the message was sent to – if it was not received check the phone number and provider information in Outputs. Double check the SMTP server settings in System Settings – Global. If everything is correct attempt the process one additional time. If the second attempt is unsuccessful, please contact VersaCall support.
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[[File:GeneralHeader.png]]
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
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|<big>'''Overview'''</big>
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|Once a Cell Phone (Text) has been added to the system, it can be tested to ensure the setup is correct.
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
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|<big>'''Requirements'''</big>
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|style="text-align: center;" | '''See Requirements Here'''
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|'''1.'''  The VT3000 Core Software installed and running on your system.
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|'''2.'''  SMTP (Email Server) settings configured and working in VT3000 Core Software.
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|'''3.'''  A Cell Phone (Text Message) configured as an Output in the VT3000 Core Software.
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|<big>'''Video'''</big>
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|align=center|<embedvideo service="youtube">https://www.youtube.com/watch?v=A7-XXFRIZsA</embedvideo>
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[[File:InstructionHeader.png]]
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|<big>'''Step 1.'''</big>
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|Open the VT3000 web interface – select VT3000 Core Software - log in – select Communications.
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|[[File:3117_1.png|center|85px]]
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|style="text-align:center" | '''Communications'''
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|<big>'''Step 2.'''</big>
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|Select Text Message in the Destination Type field.
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|[[File:3118_7.png|center|309px]]
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
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|<big>'''Step 3.'''</big>
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|Select the Cell Phone - it will highlight.
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|<big>'''Step 4.'''</big>
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|Enter a test message in the Message field – select the Send button.
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|[[File:3118_9.png|center|317px]]
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
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|<big>'''Step 5.'''</big>
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|Check the cell phone the message was sent to – if the text was not received, check the phone number and provider information in Outputs - check SMTP server settings.
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[[File:RelatedHowTos.png|center]]
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{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
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|style="text-align: center;" | '''Select a Guide Here'''
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|[[VT3000_-_Add_Cell_Phone_(Text_Message)|Add a Cell Phone(Text Message) to VT3000]]
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|[[VT3000_-_Setup_-_Email_Server_(SMTP)|SMTP/Email Server Setup]]
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|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
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|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
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[[Category:VT3000 Core Software]]
[[Category:Configuration]]
[[Category:Outputs]]

Latest revision as of 19:28, 20 April 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
Once a Cell Phone (Text) has been added to the system, it can be tested to ensure the setup is correct.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. SMTP (Email Server) settings configured and working in VT3000 Core Software.
3. A Cell Phone (Text Message) configured as an Output in the VT3000 Core Software.



VideoHeader.png

Video



InstructionHeader.png

Step 1.
Open the VT3000 web interface – select VT3000 Core Software - log in – select Communications.
3117 1.png
Communications



Step 2.
Select Text Message in the Destination Type field.
3118 7.png



Step 3.
Select the Cell Phone - it will highlight.
3118 8.png



Step 4.
Enter a test message in the Message field – select the Send button.
3118 9.png



Step 5.
Check the cell phone the message was sent to – if the text was not received, check the phone number and provider information in Outputs - check SMTP server settings.



RelatedHowTos.png
Select a Guide Here
Add a Cell Phone(Text Message) to VT3000
SMTP/Email Server Setup



SearchHeader.png

 



VC Footer.png
Follow Us On LinkedIn View our Blog


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