VT3000 - Update Database - SQL Server

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Overview Use this method to update a VersaCall database using SQL Server. This may be needed if the update through the VT3000 Core software is not working properly or if you are storing the VersaCall databases on a separate computer/server. For this method to work properly, you must physically access the VersaCall computer or the Server that is storing the databases. The backup files must be on the VersaCall computer or the Server storing the databases.

Requirements See Requirements Here 1. The VT3000 Core Software installed and running on your system. 2. The Databases must already exist in your SQL Server Instance. 3. A backup file saved to the Computer/Server that the SQL Server Instance is running on. 4. SQL Server Management Studio installed on the Computer/Server running the SQL Server Instance or on a computer that can access the computer from your network. 5. SQL Server Instance name (IP Address/Computer Domain Name & SQL Server Instance Name). 6. SQL Server Instance login (Username & Password).

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Step 1. Open the VT3000 web-interface - select VT3000 - select Administration - select System Settings - select Global. Administration System Settings Global

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Step 2. Under the Database Locations heading, expand the details for one of the databases.

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Step 3. If the SQL Server Name field looks like the image below, you will need to access the VersaCall computer. User Name & Password will differ, we are representing it with (X).

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Step 4. If the SQL Server Name field has anything different from the image in Step # 3, you will need to access the Server that is storing the databases. You may need to contact your IT department for assistance.

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Step 5. Navigating to the Backup files can be difficult inside SQL Server. We suggest creating a new folder to place all the database files in. Open Windows File Explorer by selecting the icon on your computer. File Explorer

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Step 6. Select the C: Drive - right click in the drive and select Add New - select Folder. Name the folder SQL Backup. After creating the folder, copy all of your databases into the folder. C: Drive New Folder SQL Backup

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Step 7. Select the Windows Start button - find the Microsoft SQL Server 2008 R2 (or your version up to SQL Server 2016) folder - select the folder to expand it. If you are using SQL Server 2017 or above you will select the SQL Server Tools (your version) folder. Windows Start 2008 to 2016 Versions Versions above 2016

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Step 8. Find the SQL Server Management Studio icon - select it.

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Step 9. On the Log In page enter the following for the Default VersaCall setup where SQL Express is being used - click on the Connect button. If you are accessing another server, please contact your IT department for the sign in information. Server Name - 127.0.0.1\SQLEXPRESS Login - sa Password - SQLServer123

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Step 10. Click on the Databases folder so that it is highlighted - right click on the folder - select Restore Database.

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Step 11. Under Source select Device - select the "..." button on the right.

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Step 12. Select the Add button.

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Step 13. Use the file tree to navigate to C:\SQL Backup - expand the folder. This is the folder we suggested making in the previous steps. If you setup something different please navigate to that location.

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Step 14. Select a database file (double click on the file).

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Step 15. Click on the OK button at the bottom of the window - all the file information will be generated in the fields.

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Step 16. Click on the OK button on the backup devices menu.

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Step 17. Restore database page will load. Source - shows the database file location that was selected. Destination - ensure the correct Database is selected in the Database field. Our example shows we selected the Virtual Panels IV backup so we want to restore that to the existing Virtual Panels IV database.

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Step 18. Under the Restore Plan heading ensure the Restore box is checked next to the file selected previously.

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Step 19. Select Options under the Select page heading inside the Restore Database window.

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Step 20. Under the Restore Options heading click on the box for "Overwrite the existing database" option. Ensure the box is marked with a check mark.

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Step 21. Under the Server Connections heading click on the box for "Close existing connections to destination database" option. Ensure the box is marked with a check mark.

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Step 22. Select OK button at the bottom of the window.

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Step 23. A successfully restored window will appear, select the OK button. If you do not see a successful message appear or you get an error message, please contact VersaCall Support for assistance.

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Step 24. Repeat the steps for each additional database that you need to Update/Restore. When you have completed the Update/Restore, close all open windows and launch the VT3000 software to check that all your data is correct.

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Select a Guide Here Backup VersaCall Databases using SQL Server How to Script an SQL Database to an Earlier Version of SQL Server Backup VersaCall Databases using VT3000 - Download Files Backup VersaCall Databases using VT3000 - Make a Local Backup Backup VersaCall Databases using VT3000 - Send the Backup to VersaCall Update VersaCall Databases using VT3000 Restore VersaCall Databases using VT3000 How to Fix the "Database Connection Closed" Error

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