Difference between revisions of "VT3000 - Use/Open a PC BSC"

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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
If you purchased a PC BSC, you will need to access the device from a web browser on the Computer or Tablet that is being used at the location/station. This guide will show you how to get that setup for the operator.
|+style="background:transparent|
 
|-align="center"
 
|
=Requirements=
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
 
|
'''1.''' The VT3000 Core Software must be installed and running on your system.
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
 
|
'''2.''' The PC BSC plug in must be installed and licensed on your system.
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
 
|}
'''3.''' Have 1 or more PC BSC's configured on your system.
<br>
 
----
'''4.''' Have the IP Address of the VersaCall Computer/Server.
----
 
<br>
 
[[File:GeneralHeader.png]]
=Instructions=
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
'''1.''' Go to the Computer or Tablet at the Station location. Select to open the web browser on that device. We suggest using Chrome or Edge.
|-
 
|<big>'''Overview'''</big>
<gallery widths=100 heights=100>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
File:PC-17.png|Chrome
|valign="top" |
File:PC-18.png|Edge
|-
</gallery>
|If you purchased a PC BSC, you will need to access the device from a web browser on the Computer or Tablet that is being used at the location/station. This guide will show you how to get that setup for the operator.
 
|}
 
|}
'''2.''' Open a new tab type in the following URL into the Address Bar with your VersaCall Computer/Server IP address at the beginning. In our image below you will see 111.111.111, yours will be different.
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
    (IP Address of the VersaCall Computer/Server)/VT3000/Public/PCDevices.aspx
|-
 
|<big>'''Requirements'''</big>
<gallery widths=517 heights=104>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
File:PC-1.png|PC
|valign="top" |
</gallery>
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
 
|-
 
|style="text-align: center;" | '''See Requirements Here'''
'''3.''' After entering the web address hit your enter key. A web page will open showing you all the PC Devices that are available on your system.
|-
 
|'''1.''' The VT3000 Core Software installed and running on your system.
<gallery widths=800 heights=190>
|-
File:PC-2.png
|'''2.''' PC BSC plug in installed and licensed in the VT3000 Core Software.
</gallery>
|-
 
|'''3.''' A PC BSC configuration setup in the VT3000 Software.
 
|-
'''4.''' Select one of the Devices by clicking on it so that it is highlighted.
|'''4.''' The IP address of the VersaCall computer/server.
 
|}
<gallery widths=800 heights=190>
|}
File:PC-3.png
|}
</gallery>
<br>
 
----
 
'''5.''' Select the Use button at the bottom of the page.
 
<gallery widths=800 heights=190>
File:PC-4.png
</gallery>
 
 
'''6.''' The page will load showing you the BSC that you selected. You can now use the BSC by clicking on one of the available buttons.
 
<gallery widths=500 heights=542>
File:PC-6.png
</gallery>
 
 
----
----
<br>
[[File:InstructionHeader.png]]
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 1.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Go to the Computer or Tablet at the Station location. Select to open the web browser on the device. For a PC, we suggest Chrome or Edge.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PC-17.png|center|100px]] || [[File:PC-18.png|center|100px]]
|-
|style="text-align:center" | '''Chrome''' ||style="text-align:center" | '''Edge'''
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 2.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Open a new tab type in the following URL into the Address Bar with your VersaCall Computer/Server IP address at the beginning. In our image below you will see 111.111.111 as our VersaCall Computer/Server IP Address, yours will be different.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; width:775px"
|-
|[[File:PC-1.png|border|center|517px]]
|}
{|class="wikitable" style="background:white; width:775px"
|-
|style="text-align:center" | <big>'''LINK'''</big> - <u>'''IP Address of the VersaCall Computer/Server'''</u>/VT3000/Public/PCDevices.aspx
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|After entering the web address hit your enter key. A web page will open showing you all the PC Devices that are available on your system.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PC-2.png|center|775px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select one of the Device Configurations by clicking on it so that it is highlighted.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PC-3.png|center|775px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Use button at the bottom of the page.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PC-4.png|center|775px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 6.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The page will load showing you the Device Configuration that you selected. You can now begin to use the device.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:PC-6.png|center|500px]]
|}
|}
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
{|style="margin:auto;"
|valign="top" |
|+
{| class="article-table mw-collapsible mw-collapsed" data-expandtext="&#9660;" data-collapsetext="&#9650;"
[[File:RelatedHowTos.png|center]]
!<span style="font-size:150%; color:#0645ad">Related - Step by Step Guides</span>
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|-
|[[VT3000 - Plug In Overview| An Overview of Device Plug In Section]]
|[[VT3000 - Plug In Overview| An Overview of Device Plug In Section]]
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|-
|-
|[[VT3000 - Switch a PC Input Module|Changing/Switching the Configuration on a PC Input Module]]
|[[VT3000 - Switch a PC Input Module|Changing/Switching the Configuration on a PC Input Module]]
|-
|[[VT3000 - Use/Open a PC BSC|Open/Use a PC BSC on a Computer or Tablet]]
|-
|-
|[[VT3000 - Use/Open a PC Call Station|Open/Use a PC Call Station on a Computer or Tablet]]
|[[VT3000 - Use/Open a PC Call Station|Open/Use a PC Call Station on a Computer or Tablet]]
|-
|-
|[[VT3000 - Use/Open a PC Input Module|Open/Use a PC Input Module on a Computer or Tablet]]
|[[VT3000 - Use/Open a PC Input Module|Open/Use a PC Input Module on a Computer or Tablet]]
|}
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" data-expandtext="&#9660;" data-collapsetext="&#9650;"
!<span style="font-size:150%; color:#0645ad">Additional Help</span>
|-
|'''Submit a Ticket''' - https://www.versacall.com/customer-support/service-ticket
|-
|'''Training Videos''' - https://www.versacall.com/training
|}
|}
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
|align="center" |
{|class="wikitable"
{|class="wikitable"
!<span style="font-size:150%; color:#0645ad">Search</span>
|-
|-
|<inputbox>type=search</inputbox>
|<inputbox>type=search</inputbox>
|}
|}
|}
<br>
----
----
 
<br>
 
[[File:VC Footer.png|center]]
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
|
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}
<br>
[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:Plug Ins]]
[[Category:Plug Ins]]
[[Category:PC BSC]]
[[Category:PC BSC]]

Latest revision as of 19:29, 20 April 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
If you purchased a PC BSC, you will need to access the device from a web browser on the Computer or Tablet that is being used at the location/station. This guide will show you how to get that setup for the operator.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. PC BSC plug in installed and licensed in the VT3000 Core Software.
3. A PC BSC configuration setup in the VT3000 Software.
4. The IP address of the VersaCall computer/server.



InstructionHeader.png

Step 1.
Go to the Computer or Tablet at the Station location. Select to open the web browser on the device. For a PC, we suggest Chrome or Edge.
PC-17.png
PC-18.png
Chrome Edge



Step 2.
Open a new tab type in the following URL into the Address Bar with your VersaCall Computer/Server IP address at the beginning. In our image below you will see 111.111.111 as our VersaCall Computer/Server IP Address, yours will be different.
PC-1.png
LINK - IP Address of the VersaCall Computer/Server/VT3000/Public/PCDevices.aspx



Step 3.
After entering the web address hit your enter key. A web page will open showing you all the PC Devices that are available on your system.
PC-2.png



Step 4.
Select one of the Device Configurations by clicking on it so that it is highlighted.
PC-3.png



Step 5.
Select the Use button at the bottom of the page.
PC-4.png



Step 6.
The page will load showing you the Device Configuration that you selected. You can now begin to use the device.
PC-6.png



RelatedHowTos.png
Select a Guide Here
An Overview of Device Plug In Section
Instructions on Installing a Device Plug In
Changing/Switching the Configuration of a PC BSC
Changing/Switching the Configuration of a PC Call Station
Changing/Switching the Configuration on a PC Input Module
Open/Use a PC Call Station on a Computer or Tablet
Open/Use a PC Input Module on a Computer or Tablet



SearchHeader.png

 



VC Footer.png
Follow Us On LinkedIn View our Blog


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