Difference between revisions of "VT3000 - Update Database - VT3000 Core"
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=Overview= | {|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom" | ||
Use the instructions below to update a database(s) from an external backup. In order to use this method you must have created an external backup, this would be a zip file download or export. This method of updating databases is used by VersaCall Technicians in many cases when changes need to be made off site. | |+style="background:transparent| | ||
|-align="center" | |||
=Requirements= | | | ||
|[[Image:CallUsBtn.png|Call Now 858-677-6766]] | |||
'''1.''' The VT3000 Core Software | | | ||
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]] | |||
'''2.''' You must have an external backup, generally a zip file, from | | | ||
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]] | |||
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'''1.''' Open the VT3000 web interface – log in – select Administration – select Control Center. | [[File:GeneralHeader.png]] | ||
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
File:3176_1.png| | |- | ||
File:3176_2.png|Control Center | |<big>'''Overview'''</big> | ||
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'''2.''' Select the Databases tab. | |Use the instructions below to update a database(s) from an external backup. In order to use this method you must have created an external backup, this would be a zip file download or export. This method of updating databases is used by VersaCall Technicians in many cases when changes need to be made off site. | ||
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File:3176_3.png | <br> | ||
< | {|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | ||
|- | |||
|<big>'''Requirements'''</big> | |||
'''3.''' Icon Tools: | {|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | ||
|valign="top" | | |||
{| class="wikitable mw-collapsible mw-collapsed" width="775px;" | |||
File:3176_4.png| | |- | ||
File:3176_5.png| | |style="text-align: center;" | '''See Requirements Here''' | ||
File:3176_6.png| | |- | ||
File:3176_7.png| | |'''1.''' The VT3000 Core Software installed and running on your system. | ||
File:3176_8.png| | |- | ||
File:3176_9.png|Import | |'''2.''' You must have an external backup, generally a zip file, from a VersaCall Technician or a person in your facility. | ||
< | |} | ||
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'''4.''' Select a database from the list - click on it so that it is highlighted. | <br> | ||
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File:RESVT1.png | <br> | ||
< | [[File:VideoHeader.png]] | ||
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
'''5.''' Select the Import icon. | |- | ||
|<big>'''Video'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
File:RESVT6.png | |valign="top" | | ||
< | |- | ||
|[[File:Databases Import Zip.mkv|center|775px]] | |||
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'''6.''' Select Overwrite Existing from Options - select the database to be updated from the Database field - select the Choose File button. | |} | ||
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File:RESVT7.png | ---- | ||
< | <br> | ||
[[File:InstructionHeader.png]] | |||
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'''7.''' Navigate to the location where you stored the backup file(s) - double click on the backup you want to use. | {|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | ||
|- | |||
|<big>'''Step 1.'''</big> | |||
File:RESVT8.png | {|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | ||
< | |valign="top" | | ||
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|Open the VT3000 web interface – select VT3000 Core Software - log in – select Administration – select Control Center. | |||
'''8.''' The Import window will now show the file location in the File field - click on the Import button. | {|style="margin:left;" | ||
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{|class="wikitable" style="background:white; align:center;" | |||
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|[[File:3176_1.png|center|93px]] || [[File:3176_2.png|center|93px]] | |||
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|style="text-align:center" | '''Administration''' ||style="text-align:center" | '''Control Center''' | |||
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---- | |||
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 2.'''</big> | |||
File: | {|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | ||
|valign="top" | | |||
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|Select the Databases tab. | |||
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|[[File:3176_3.png|center|544px]] | |||
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---- | |||
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 3.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Icon Tools: | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center; width:775px;" | |||
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|[[File:3176_4.png|center|35px]] || [[File:3176_5.png|center|35px]] || [[File:3176_6.png|center|35px]] || [[File:3176_7.png|center|35px]] || [[File:3176_8.png|center|35px]] || [[File:3176_9.png|center|35px]] | |||
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|style="text-align:center" | '''Refresh''' ||style="text-align:center" | '''Delete''' || style="text-align:center" | '''Backup''' ||style="text-align:center" | '''Restore''' || style="text-align:center" | '''Export''' ||style="text-align:center" | '''Import''' | |||
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---- | |||
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
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|<big>'''Step 4.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select a database from the list - click on it so that it is highlighted. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
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|[[File:RESVT1.png|center|300px]] | |||
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---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 5.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select the Import icon. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
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|[[File:RESVT6.png|center|289px]] | |||
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---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 6.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Select Overwrite Existing from Options - select the database to be updated from the Database field - select the Choose File button. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
|- | |||
|[[File:RESVT7.png|center|364px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 7.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|Navigate to the location where you stored the backup file(s) - double click on the backup you want to use. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
|- | |||
|[[File:RESVT8.png|center|105px]] | |||
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---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 8.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
|- | |||
|The Import window will now show the file location in the File field - click on the Import button. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
{|class="wikitable" style="background:white; align:center;" | |||
|- | |||
|[[File:RESVT9.png|center|364px]] | |||
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<br> | |||
---- | ---- | ||
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{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 9.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
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|If you receive a warning message, click on the OK button to continue with the update. | |||
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{|class="wikitable" style="background:white; align:center;" | |||
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|[[File:RESVT10.png|center|450px]] | |||
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---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 10.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
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|A successful message will appear - click on the "X" to close the window. If you do not get a successful message, contact VersaCall Support for assistance. | |||
{|style="margin:left;" | |||
|valign="top" | | |||
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|[[File:RESVT11.png|center|176px]] | |||
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<br> | |||
---- | |||
<br> | |||
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;" | |||
|- | |||
|<big>'''Step 11.'''</big> | |||
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;" | |||
|valign="top" | | |||
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|Repeat steps 1 to 6 to update additional databases. Ensure that you select the database from the list first and that you select the matching backup file. Avoid selecting one database from the list then a different backup file as it will overwrite the existing database with the wrong information. This will result in that application not operating correctly. | |||
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{| class=" | [[File:RelatedHowTos.png|center]] | ||
|align="center" | | |||
{| class="wikitable mw-collapsible mw-collapsed" width="400px;" | |||
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|style="text-align: center;" | '''Select a Guide Here''' | |||
|- | |- | ||
|[[VT3000 - Back Up Database - SQL Server|Backup VersaCall Databases using SQL Server]] | |[[VT3000 - Back Up Database - SQL Server|Backup VersaCall Databases using SQL Server]] | ||
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|[[VT3000 - Errors - Database Connection is Closed|How to Fix the "Database Connection Closed" Error]] | |[[VT3000 - Errors - Database Connection is Closed|How to Fix the "Database Connection Closed" Error]] | ||
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[[File:VC Footer.png|center]] | |||
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|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]] | |||
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|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]] | |||
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[[Category:VT3000 Core Software]] | [[Category:VT3000 Core Software]] | ||
[[Category:Administration]] | [[Category:Administration]] | ||
[[Category:Control Center]] | [[Category:Control Center]] | ||
[[Category:Database]] | [[Category:Database]] |
Latest revision as of 19:28, 20 April 2023
Overview
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Requirements
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Video
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Step 1.
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Step 2.
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Step 3.
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Step 4.
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Step 5.
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Step 6.
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Step 7.
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Step 8.
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Step 9.
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Step 10.
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Step 11.
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