Difference between revisions of "VT3000 - Update Database - VT3000 Core"

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=Overview=
{|style="background:transparent; color:black" border="0" height="230" align="center" valign="bottom"
Use the instructions below to update a database(s) from an external backup. In order to use this method you must have created an external backup, this would be a zip file download or export. This method of updating databases is used by VersaCall Technicians in many cases when changes need to be made off site.
|+style="background:transparent|
 
|-align="center"
=Requirements=
|
 
|[[Image:CallUsBtn.png|Call Now 858-677-6766]]
'''1.''' The VT3000 Core Software must be installed and running on your system.
|
 
|[[Image:SubmitTckBtn.png|link=https://www.versacall.com/customer-support/service-ticket]]
'''2.''' You must have an external backup, generally a zip file, from one of the following sources.
|
 
|[[Image:EmailUsBtn.png|link=mailto:[email protected]?Subject=Help%20Needed%20Wiki&body=Type%20Message%20Here]]
    '''a.''' An external backup made by someone at your facility.
|}
    '''b.''' An zip file was sent to you by a VersaCall Technician.
<br>
 
----
=Instructions=
----
 
<br>
'''1.''' Open the VT3000 web interface – log in – select Administration – select Control Center.
[[File:GeneralHeader.png]]
 
<br>
<gallery widths=93 heights=93>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
File:3176_1.png|Administration
|-
File:3176_2.png|Control Center
|<big>'''Overview'''</big>
</gallery>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
 
|-
'''2.''' Select the Databases tab.
|Use the instructions below to update a database(s) from an external backup. In order to use this method you must have created an external backup, this would be a zip file download or export. This method of updating databases is used by VersaCall Technicians in many cases when changes need to be made off site.
 
|}
<gallery widths=544 heights=78>
|}
File:3176_3.png
<br>
</gallery>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
 
|<big>'''Requirements'''</big>
'''3.''' Icon Tools:
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
 
|valign="top" |
<gallery widths=37 heights=37>
{| class="wikitable mw-collapsible mw-collapsed" width="775px;"
File:3176_4.png|Refresh Info
|-
File:3176_5.png|Delete Database
|style="text-align: center;" | '''See Requirements Here'''
File:3176_6.png|Backup
|-
File:3176_7.png|Restore
|'''1.''' The VT3000 Core Software installed and running on your system.
File:3176_8.png|Export
|-
File:3176_9.png|Import
|'''2.''' You must have an external backup, generally a zip file, from a VersaCall Technician or a person in your facility.
</gallery>
|}
 
|}
 
|}
'''4.''' Select a database from the list - click on it so that it is highlighted.
<br>
 
----
<gallery widths=300 heights=240>
----
File:RESVT1.png
<br>
</gallery>
[[File:VideoHeader.png]]
 
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
'''5.''' Select the Import icon..
|-
 
|<big>'''Video'''</big>
<gallery widths=289 heights=64>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
File:RESVT6.png
|valign="top" |
</gallery>
|-
 
|[[File:Databases Import Zip.mkv|center|775px]]
 
|}
'''6.''' Select Overwrite Existing from Options - select the database to be updated from the Database field - select the Choose File button..
|}
 
<br>
<gallery widths=364 heights=192>
----
File:RESVT7.png
----
</gallery>
<br>
 
[[File:InstructionHeader.png]]
 
<br>
'''7.''' Navigate to the location where you stored the backup file(s) - double click on the backup you want to use.
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
 
|-
<gallery widths=105 heights=162>
|<big>'''Step 1.'''</big>  
File:RESVT8.png
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
</gallery>
|valign="top" |
 
|-
 
|Open the VT3000 web interface – select VT3000 Core Software - log in – select Administration – select Control Center.
'''8.''' The Import window will now show the file location in the File field - click on the Import button.
{|style="margin:left;"
 
|valign="top" |
<gallery widths=364 heights=192>
{|class="wikitable" style="background:white; align:center;"
File:RESVT9.png
|-
</gallery>
|[[File:3176_1.png|center|93px]] || [[File:3176_2.png|center|93px]]
 
|-
 
|style="text-align:center" | '''Administration''' ||style="text-align:center" | '''Control Center'''
'''9.''' If you receive a warning message, click on the OK button to continue with the update.
|}
 
|}
<gallery widths=450 heights=172>
|}
File:RESVT10.png
|}
</gallery>
<br>
 
 
'''10.''' A successful message will appear - click on the "X" to close the window.
 
<gallery widths=176 heights=85>
File:RESVT11.png
</gallery>
 
 
'''11.''' Repeat steps 1 to 6 to update additional databases. Ensure that you select the database from the list first and that you select the matching backup file. Avoid selecting one database from the list then a different backup file as it will overwrite the existing database with the wrong information. This will result in that application not operating correctly.
----
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 2.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Databases tab.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white;"
|-
|[[File:3176_3.png|center|544px]]
|}
|}
|}
|}
<br>
----
----
 
<br>
 
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
{|style="margin: auto; background:#eaf3ff; border:1px solid #2a4b8d"
|-
|<big>'''Step 3.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|valign="top" |
{| class="article-table mw-collapsible mw-collapsed" width="400px" data-expandtext="&#9660;" data-collapsetext="&#9650;"
|-
!<span style="font-size:150%; color:#0645ad;">Related - Step by Step Guides</span>
|Icon Tools:
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center; width:775px;"
|-
|[[File:3176_4.png|center|35px]] || [[File:3176_5.png|center|35px]] || [[File:3176_6.png|center|35px]] || [[File:3176_7.png|center|35px]] || [[File:3176_8.png|center|35px]] || [[File:3176_9.png|center|35px]]
|-
|style="text-align:center" | '''Refresh''' ||style="text-align:center" | '''Delete''' || style="text-align:center" | '''Backup''' ||style="text-align:center" | '''Restore''' || style="text-align:center" | '''Export''' ||style="text-align:center" | '''Import'''
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 4.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select a database from the list - click on it so that it is highlighted.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:RESVT1.png|center|300px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 5.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select the Import icon.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:RESVT6.png|center|289px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 6.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Select Overwrite Existing from Options - select the database to be updated from the Database field - select the Choose File button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:RESVT7.png|center|364px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 7.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Navigate to the location where you stored the backup file(s) - double click on the backup you want to use.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:RESVT8.png|center|105px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 8.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|The Import window will now show the file location in the File field - click on the Import button.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:RESVT9.png|center|364px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 9.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|If you receive a warning message, click on the OK button to continue with the update.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:RESVT10.png|center|450px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 10.'''</big>
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|A successful message will appear - click on the "X" to close the window. If you do not get a successful message, contact VersaCall Support for assistance.
{|style="margin:left;"
|valign="top" |
{|class="wikitable" style="background:white; align:center;"
|-
|[[File:RESVT11.png|center|176px]]
|}
|}
|}
|}
<br>
----
<br>
{|style="margin:left; width: 100px; background:#eaf3ff; padding:5px; border:2px solid #000000;"
|-
|<big>'''Step 11.'''</big>  
{|style="margin:left; width: 800px; background:#F0F0F0; padding:5px; border:2px solid #000000;"
|valign="top" |
|-
|Repeat steps 1 to 6 to update additional databases. Ensure that you select the database from the list first and that you select the matching backup file. Avoid selecting one database from the list then a different backup file as it will overwrite the existing database with the wrong information. This will result in that application not operating correctly.
|}
|}
<br>
----
----
<br>
{|style="margin:auto;"
|+
[[File:RelatedHowTos.png|center]]
|align="center" |
{| class="wikitable mw-collapsible mw-collapsed" width="400px;"
|-
|style="text-align: center;" | '''Select a Guide Here'''
|-
|-
|[[VT3000 - Back Up Database - SQL Server|Backup VersaCall Databases using SQL Server]]
|[[VT3000 - Back Up Database - SQL Server|Backup VersaCall Databases using SQL Server]]
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|[[VT3000 - Errors - Database Connection is Closed|How to Fix the "Database Connection Closed" Error]]
|[[VT3000 - Errors - Database Connection is Closed|How to Fix the "Database Connection Closed" Error]]
|}
|}
|valign="top" |
|}
{| class="article-table mw-collapsible mw-collapsed" width="400px" data-expandtext="&#9660;" data-collapsetext="&#9650;"
<br>
!<span style="font-size:150%; color:#0645ad">Additional Help</span>
----
<br>
{|style="margin:auto;"
|+
[[File:SearchHeader.png|center]]
|align="center" |
{|class="wikitable"
|-
|-
|'''Submit a Ticket''' - https://www.versacall.com/customer-support/service-ticket
|<inputbox>type=search</inputbox>
|-
|}
|'''Training Videos''' - https://www.versacall.com/training
|}
|}
|-
<br>
|colspan="2"|<inputbox>
----
              type=search
<br>
              default=Search VersaCall Support
[[File:VC Footer.png|center]]
            </inputbox>
{|style="background:transparent; color:black" border="0" height="200" align="center" valign="bottom" cellpadding=10px cellspacing=10px
|+style="background:transparent|
|-align="center"
|
|[[File:LinkedIn.png|Follow Us On LinkedIn|link=https://www.linkedin.com/company/versacall/]]
|
|[[File:BlogIcon.png|View our Blog|link=https://www.versacall.com/blog/]]
|}
|}
 
<br>
 
[[Category:VT3000 Core Software]]
[[Category:VT3000 Core Software]]
[[Category:Administration]]
[[Category:Administration]]
[[Category:Control Center]]
[[Category:Control Center]]
[[Category:Database]]
[[Category:Database]]

Latest revision as of 19:28, 20 April 2023

Call Now 858-677-6766 SubmitTckBtn.png EmailUsBtn.png



GeneralHeader.png

Overview
Use the instructions below to update a database(s) from an external backup. In order to use this method you must have created an external backup, this would be a zip file download or export. This method of updating databases is used by VersaCall Technicians in many cases when changes need to be made off site.


Requirements
See Requirements Here
1. The VT3000 Core Software installed and running on your system.
2. You must have an external backup, generally a zip file, from a VersaCall Technician or a person in your facility.



VideoHeader.png

Video



InstructionHeader.png

Step 1.
Open the VT3000 web interface – select VT3000 Core Software - log in – select Administration – select Control Center.
3176 1.png
3176 2.png
Administration Control Center



Step 2.
Select the Databases tab.
3176 3.png



Step 3.
Icon Tools:
3176 4.png
3176 5.png
3176 6.png
3176 7.png
3176 8.png
3176 9.png
Refresh Delete Backup Restore Export Import



Step 4.
Select a database from the list - click on it so that it is highlighted.
RESVT1.png



Step 5.
Select the Import icon.
RESVT6.png



Step 6.
Select Overwrite Existing from Options - select the database to be updated from the Database field - select the Choose File button.
RESVT7.png



Step 7.
Navigate to the location where you stored the backup file(s) - double click on the backup you want to use.
RESVT8.png



Step 8.
The Import window will now show the file location in the File field - click on the Import button.
RESVT9.png



Step 9.
If you receive a warning message, click on the OK button to continue with the update.
RESVT10.png



Step 10.
A successful message will appear - click on the "X" to close the window. If you do not get a successful message, contact VersaCall Support for assistance.
RESVT11.png



Step 11.
Repeat steps 1 to 6 to update additional databases. Ensure that you select the database from the list first and that you select the matching backup file. Avoid selecting one database from the list then a different backup file as it will overwrite the existing database with the wrong information. This will result in that application not operating correctly.



RelatedHowTos.png
Select a Guide Here
Backup VersaCall Databases using SQL Server
Update VersaCall Databases using SQL Server
How to Script an SQL Database to an Earlier Version of SQL Server
Backup VersaCall Databases using VT3000 - Download Files
Backup VersaCall Databases using VT3000 - Make a Local Backup
Backup VersaCall Databases using VT3000 - Send the Backup to VersaCall
Restore VersaCall Databases using VT3000
How to Fix the "Database Connection Closed" Error



SearchHeader.png

 



VC Footer.png
Follow Us On LinkedIn View our Blog


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