VT3000 - Test - Phone Number

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Revision as of 21:13, 2 September 2021 by SupportAdmin (talk | contribs)
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Overview

After installing a new phone modem you will want to test the device by calling a phone number in your outputs. Ensure your modem is installed properly Click Here for instructions.


Requirements

1. VT3000 Core software installed and running on the system.

2. A Way 2 Call USB phone modem installed and configured in the VT3000 Core software.

3. A Phone Number configured as an Output in the VT3000 Core software.


Instructions

1. Open the VT3000 web-interface - log in - select Communications.


2. Select Phone Numbers from the Destination Type field.


3. Select a Phone Number on the list.


4. The Phone Number can be tested with a Text-To-Speech message or an Audio File.

    Text - To - Speech:
    a. Check the Use Text-To-Speech box.
    b. Enter a message in the Message field.
    c. Select the Send button.
    d. Ensure the phone called gets the message.


    Audio File
    a. Deselect the Use Text-To-Speech option.
    b. Select an Audio File from the list.
    c. Select the Send  button.
    d. Ensure the phone called gets the message.



Related - Step by Step Guides
Add a Phone Number
How to Install a Phone Modem
Adjusting the Volume on a Modem
Change the Number of Times a Message Plays on a Phone Number
Additional Help
Submit a Ticket - https://www.versacall.com/customer-support/service-ticket
Training Videos - https://www.versacall.com/training