Difference between revisions of "VT3000 - Install Coordinator - Remote - Same Subnet"

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!style="text-align: left;"|<big>'''Overview'''</big>
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Revision as of 22:16, 14 December 2021

Overview
A Remote Coordinator is when you connect the Coordinator to an Ethernet Port. This guide will explain how to configure & install a remote coordinator that is on the same subnet as the VersaCall computer/server. IT will need to provide a static IP address that can be used for this device.
Hardware Components
Coor1.png
Coor3.png
Coor2.png
Coord4.png
Coord5.png
Coord6.png
Coordinator Power Cord Antenna RS-232 RS-232 Power Serial Cable
Requirements
1. The VT3000 Core Software installed and running on your system.
2. Physical access to the Coordinator & VersaCall Computer/Server.
3. New Coordinator hardware.
4. New RS-232 hardware.
5. Assigned IP Address from your IT Department.
6. Open Ethernet Port in the location the Coordinator will be placed.
7. Two open 110V outlets available in the mounting location.

Instructions


Step 1.
Connect the Serial Cable to the port on the Coordinator.
Coord14.png



Step 2.
Connect the other end of the Serial Cable to the RS-232 device.
Coord15.png



Step 3.
Connect the Power Cable to the Coordinator.
Coord11.png



Step 4.
Connect the Antenna to the Coordinator.
Coord19.png



Step 5.
Connect the Power Cable to the RS-232 device.
Coord16.png



Step 6.
Connect the Ethernet Cable to the RS-232 device.
Coord17.png



Step 7.
Connect the Ethernet Cable to your available port.
Coord18.png



Step 8.
Connect both Power Cables to an Electrical Outlet.
Bscin4.png



Step 9.
Go to the VersaCall Computer - open the VT3000 home page - select Administration – System Settings – Service.
HT3100 2.png
HT3100 3.png
HT3100 4.png



Step 10.
Select the Coordinator tab – select the add “+” icon.
HT3100 5.png


Step 11.
Coordinator Properties:
HT3100 6.png
Enabled - place a check mark in the box to enable the device.
Network Name - enter a name for the coordinator.
Driver - select the Remote Digi Mesh 900HP driver.
Isolation Code - leave this set to 1 unless VersaCall instructs you to change it.
Connection Method - select TCP Client.
Address - click on the Scan button


Step 12.
The IP address of the RS-232 device will show - click on the IP address – click on the Configure button.
HT3100 7.png



Step 13.
The VLinx webpage will open - leave the Password field blank – select the Login button.
HT3100 8.png



Step 14.
Enter any name to identify the Coordinator – select the Next button.
HT3100 9.png



Step 15.
Enter IP address information provided by your IT department – select the Next button.
HT3100 10.png



Step 16.
Properties:
HT3100 11.png
Network Protocol – select TCP – select “to wait for connections”.
Port Number – enter 4000 for the Port number unless told otherwise by IT.
Limit – select 4 connections from the drop down list.
IP Address – enter the IP address of the VersaCall computer.



Step 17.
Click on the Advanced button.
HT3100 12.png



Step 18.
Properties:
HT3100 13.png
Advanced – click in the box next to “I want to control when connections would be forced to close” to place a check mark in it.
Network – click in the box next to “I want to close a connection” to place a check mark in it.
I want to close a connection - click in the box to place a check mark in it.
Serial – uncheck the box and leave the milliseconds field blank.
Data Packets – do not select the option to control data packets.



Step 19.
Select the Next button.
HT3100 14.png



Step 20.
Properties:
HT3100 15.png
Description – enter Serial Port 1
Mode – select RS-232
Baud Rate – select 115200
Data Bits – select 8-Bits
Stop Bits – select 1-Bit
Parity – select No Parity
Flow Control – select Hardware (RTS/CTS)



Step 21.
Select the Next button.
HT3100 14.png



Step 22.
Select the Save button.
HT3100 16.png



Step 23.
Close the VLinx webpage - select the IP address of the device – click on the Select button.
HT3100 17.png



Step 24.
Enter 4000 for the Port field.
HT3100 18.png



Step 25.
Select the Save & Exit button.
HT3100 19.png



Step 26.
Select Yes on the Restart warning message.
3102 22.png



Step 27.
Restart the VersaCall Service - Click here for Instructions.



Step 28.
From the Home screen select Diagnostics – Device Status.
HT3100 24.png
HT3100 25.png



Step 29.
The Coordinator will show red, this is normal as it can take up to 30 seconds for the system to establish a connection with the device.
HT3100 26.png



Step 30.
Once the refresh is completed the Coordinator will show in black - installation is complete.
HT3100 27.png



Related - Step by Step Guides
Find Coordinator Driver Settings
Install a USB Coordinator
Replace a USB Coordinator
Install a Remote Coordinator on the Different Subnet than the VersaCall Computer/Server
Additional Help
Submit a Ticket - https://www.versacall.com/customer-support/service-ticket
Training Videos - https://www.versacall.com/training

 
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